Black & Decker coffee maker troubleshooting

The possibility of any hitch of a coffee maker must be revealed as soon as possible. The system of automatic diagnostics installed in some models of coffee makers provides a great help. Such machines are fit with sensors, indicators and special devices, which serve for notification of owners. Our troubleshooting table with error codes for Black & Decker coffee makers below will help you to understand these notifications.

Black & Decker AM7 coffee maker troubleshooting

Black & Decker AM7 is a one-cup coffee maker belonging to the Home Café range. It has three modes: regular, strong, and extra strong. The appliance utilizes pre-measured coffee pods and an exclusive pressure-brewing system. It is not intended for making espresso, yet you can take 2 ordinary pods with the 7 oz. program to get a stronger coffee.

ProblemSolution
My Home Café™ brewer runs out of water in the middle of a brew.If the unit runs out of water, it will automatically stop brewing. Refill the water reservoir. Start with a fresh cup and coffee pod and brew your next cup.
I push the brew button, but nothing happens.Make sure the unit is plugged in, the water reservoir is full, and the lid handle is in the closed position. If there is still no power to the brewer, call 1-800-HomeCafe (466-3223).
My coffee is not strong enough.Possible solutions:
• Use either two mild blend pods or try a darker roast pod
• Use a smaller cup size
*• Do not use same pod twice
My coffee is too strong.Possible solutions:
• Use a mild blend coffee pod
• Use a larger cup size
*• Do not use same pod twice
*The best coffee flavors are extracted the first time water passes through the pod.
The pod holder is clogged and the unit begins to overflowPress the STOP button. Remove and wash the pod holder and splash guard. Throw away the coffee pod. Open the lid and wipe off the water holes on the underside. Reinsert the pod holder and splash guard and insert a fresh pod. Make sure there is water in the water reservoir and resume brewing.

Black & Decker BCM1410BC coffee maker troubleshooting

One of the key features of the BCM1410BC model manufactured by Maryland-based American brand Black & Decker is its large capacity: it is a 12-cup (1,8 liter) coffee maker. The programmable coffee machine also offers a Sneak-A-Cup feature, a nonstick “Keep Hot” carafe plate, and a Duralife carafe.

PROBLEMPOSSIBLE CAUSESOLUTION
Coffeemaker does not turn on.Coffeemaker is not plugged in.Check to be sure appliance is plugged in to a working outlet and the ON/OFF (I/O) switch is powered ON (I).
Coffeemaker is leaking.• Water reservoir may be overfilled.
• Carafe may not be correctly placed on “Keep Hot” carafe plate.
• Make sure water reservoir has not been filled beyond MAX fill line.
• Make sure carafe is placed correctly on “Keep Hot” carafe plate and is centered under filter basket holder
Brewing takes too long.Coffeemaker might need cleaning.Follow procedure in CARE AND CLEANING.
Coffee is not brewing.Water reservoir might be empty.Make sure water reservoir has sufficient water to brew desired number of cups of coffee.
Coffeemaker brews clear water.There may be no coffee grounds in removable filter basket.Add sufficient amount of coffee grounds to paper filter in removable filter basket.
Filter basket overflowsCarafe may be improperly placed on “Keep Hot” carafe plate.Remove carafe and insert so that carafe rests comfortably within grooves on “Keep Hot” carafe plate.
Grounds in brewed coffee.Filter and/or filter basket are not properly placed.Insert paper filter into filter basket and insert basket properly into holder

Black & Decker GT305. GT320 coffee maker troubleshooting

The one-cup GT305 and GT320 coffee makers are a part of the Home Café line-up produced by the U.S. brand Black & Decker. This range uses exclusive pre-measured coffee pods and an advanced pressure-brewing that is more common for coffeehouses. It’s not capable of making espresso.

ProblemReasonPossible Solution
I see the "Red" STOP button is ONYou may have interrupted the brew/cleaning process. OR You may have opened the lid after the brew cycle but before or in the middle of the 3 beeps.• Please wait approx. 30seconds until "Red" light turns off.
• When unit beeps, you can restart your brewing/cleaning cycle.
• Open lid and close it again.
• Press any of the brew size buttons.
Note: Always start a new brew cycle with an empty cup to avoid overflow.
I see both the "7" & "9" oz blue buttons Flash.You may have run out of water in the reservoir or forgot to add water.• Add sufficient water to the reservoir
• Wait approx. 30 seconds until lights turn off.
• When unit beeps, you can restart your brewing/ cleaning cycle.
• Open lid and close it again.
• Press any of the brew size buttons.
Unit may need resetting or servicing. • Perform the above procedure.
• If doing this does not solve the problem, first try resetting the unit by unplugging it, wait 5 seconds, plug in and retry.
• If this does not solve the problem after about 3 resets, unit needs to be serviced by the manufacturer. Please call 1-800-231-9786.
I see both the "Stop" & "Clean" buttons Flash, OR both the "14" & "Creamy" buttons Flash.Unit may need resetting or servicing. There may also be an overheating event• Same as above.
• In case of an overheating event, please unplug unit, let it cool for 30 min. and retry with a fresh pod and empty cup.
The unit's lid is locked and I cannot unlock it.You may have experienced a power interruption or glitch during brew. When this happens, the lid automatically stays locked during power interruption.• When power resumes, wait until the flashing light(s) go(es) out and you hear the unit beep.
• Open lid and close it again.
• Press any of the brew size buttons.
Note: Always start a new brew cycle with an empty cup to avoid overflow.
I press a brew button, but nothing happens.Unit may be unplugged, without water, or the lid may be unlocked.• Plug unit, add water or lock lid and try again.
• If there is still no power to the unit please call 1-800-231-9786.
I observe an unusual level of pressure, steam m or noise.The pod holder or splashguard may be clogged. Unit may or may not overflow.• Press the STOP button, wait until you hear 3 beeps and unit turns.
• Open the lid.
• Remove and wash the pod holder and splashguard.
• Throw away the coffee pod.
• Open the lid and wipe off the water holes on the underside of the lid.
• Reinsert splashguard.
• Perform a "Cleaning" cycle as instructed in this manual.
• Reinsert pod holder and a fresh coffee pod.
Note: Make sure there is water in the reservoir and resume brewing.
My coffee is not strong enough.This may also happen when the pod is not positioned correctly.• Adjust your brewing preferences. Refer to Brewing Tips in this Manual.
• Use either two mild blend coffee pods or try darker roast pod.
• Use a smaller brew size. Do not use the same coffee pod twice. The best coffee flavors are extracted the first time water passes through the pod.
• Also, make sure to position coffee pod flat-side-up and correctly seated in pod carrier.
My coffee is too strong.This may happen when you use two pods.Adjust your brewing preferences. Refer to Brewing Tips in this Manual.

Error codes and troubleshooting