Insignia DVD player troubleshooting

After the counters of electronics stores were flooded with DVD players, these excellent apparatuses also appeared on a table of repairs. How practice shows, there are similar malfunctions of DVD players in a basic mass. All malfunctions of the type of “No disk” or “Error”, random hangs-up during reproduction, etc. are specified below in our troubleshooting table with faults` codes for Insignia DVD players.

ProblemCauseSolution
No powerThe power cord is disconnected.Plug the power cord into the power outlet securely.
The power is turned off.Press the POWER button to turn the player on.
Abnormal or no pictureThe TV is not set to receive player signal output.Select the appropriate video input mode on the TV so the picture from your player appears on the TV screen.
The video cable is not connected securely.Connect the video cable to the jacks securely.
The connected TV is not turned on.Turn on the TV.
No soundThe equipment connected with the audio cable is not set to receive player signal output.Select the correct input mode of the audio receiver so you can listen to the sound from your player.
The audio cables are not connected securely.Connect the audio cable to the jacks securely.
The power on the equipment connected with the audio cable is turned off.Turn on the equipment connected with the audio cable.
The audio connecting cord is damaged.Replace the cord with a new one.
Poor Playback pictureThe disc is dirty.Clean the disc.
The player does not start playbackNo disc is inserted.Insert a disc (make sure that the disc indicator in the display window is lit).
An unplayable disc is inserted.Insert a playable disc. Check disc type and regional code.
The disc is placed upside down.Place the disc with the playback side down.
The disc is not placed within the guide.Place the disc on the disc tray correctly inside the guide.
The disc is dirty.Clean the disc.
The rating level is set.Cancel the Rating function or change the rating level.
The remote control does not work correctlyThere is an obstacle in the path of the remote control and your player.Remove the obstacle.
The batteries in the remote control are exhausted.Replace the batteries with new ones.
The remote control is not pointed at the remote sensor of your player.Point the remote control at the remote sensor of your player.
The remote control is too far from your player.Operate the remote control within 20 ft (6 m).
Error message on the screenWRONG REGIONAL DISCDisc's region code does not match the player.
WRONG PASSWORD:Either the disc’s rating is higher than the player's rating setting, or you entered the wrong password in the SETUP menu.
WRONG DISC:The player is equipped with automatic disc quality detection software. When the player detects a problem disc or a damaged disc, the player may keep playing the disc at lower quality or stop playing.

Insignia NS-C2115 DVD player troubleshooting

ProblemCauseSolution
No sound.The power is turned off.Press the POWER button to turn the power on.
Playback is paused.Press the PLAY/PAUSE/MEM UP button on the radio, or the MEM-UP H | button on the remote control to resume disc playback.
Volume is set too low.Press the VOL + button to increase the volume.
Sound is muted.Press the (mute) button to unmute the sound.
Snowy picture and bad sound.The station is not tuned in correctly.Fine-tune the channel. See “Tuning the TV” on page 14.
The antenna connection or adjustment is bad.• Make sure that the antenna is securely connected.
• Adjust the antenna.
• Connect to an external antenna.
Dotted lines or stripes on the screen.Local interference, such as cars, neon signs, and hair dryers.• Adjust the antenna.
• Connect to an external antenna.
Double images or “ghosts.”Signal reflections from nearby mountains or buildings.A highly directional antenna may improve the picture.
Good picture and no sound.Signal reflections from nearby mountains or buildings.A highly directional antenna may improve the picture.
Good picture and bad sound.Signal reflections from nearby mountains or buildings.A highly directional antenna may improve the picture.
No pictureThe power is turned off.Press the POWER button to turn the power on.
All or part of a disc will not play.The disc is inserted incorrectly.Make sure that the disc is placed in the tray with the label side up.
The disc is scratched.Try another disc.
The disc is dirty.Clean the disc. For more information, see “Cleaning discs” on page 18.
The disc is warped.Try another disc.
Condensation has formed inside your player.Remove the disc and leave the disc tray open for about one hour to let the player dry out.