After the counters of electronics stores were flooded with DVD players, these excellent apparatuses also appeared on a table of repairs. How practice shows, there are similar malfunctions of DVD players in a basic mass. All malfunctions of the type of “No disk” or “Error”, random hangs-up during reproduction, etc. are specified below in our troubleshooting table with faults` codes for Insignia DVD players.
|No power||The power cord is disconnected.||Plug the power cord into the power outlet securely.|
|The power is turned off.||Press the POWER button to turn the player on.|
|Abnormal or no picture||The TV is not set to receive player signal output.||Select the appropriate video input mode on the TV so the picture from your player appears on the TV screen.|
|The video cable is not connected securely.||Connect the video cable to the jacks securely.|
|The connected TV is not turned on.||Turn on the TV.|
|No sound||The equipment connected with the audio cable is not set to receive player signal output.||Select the correct input mode of the audio receiver so you can listen to the sound from your player.|
|The audio cables are not connected securely.||Connect the audio cable to the jacks securely.|
|The power on the equipment connected with the audio cable is turned off.||Turn on the equipment connected with the audio cable.|
|The audio connecting cord is damaged.||Replace the cord with a new one.|
|Poor Playback picture||The disc is dirty.||Clean the disc.|
|The player does not start playback||No disc is inserted.||Insert a disc (make sure that the disc indicator in the display window is lit).|
|An unplayable disc is inserted.||Insert a playable disc. Check disc type and regional code.|
|The disc is placed upside down.||Place the disc with the playback side down.|
|The disc is not placed within the guide.||Place the disc on the disc tray correctly inside the guide.|
|The disc is dirty.||Clean the disc.|
|The rating level is set.||Cancel the Rating function or change the rating level.|
|The remote control does not work correctly||There is an obstacle in the path of the remote control and your player.||Remove the obstacle.|
|The batteries in the remote control are exhausted.||Replace the batteries with new ones.|
|The remote control is not pointed at the remote sensor of your player.||Point the remote control at the remote sensor of your player.|
|The remote control is too far from your player.||Operate the remote control within 20 ft (6 m).|
|Error message on the screen||WRONG REGIONAL DISC||Disc's region code does not match the player.|
|WRONG PASSWORD:||Either the disc’s rating is higher than the player's rating setting, or you entered the wrong password in the SETUP menu.|
|WRONG DISC:||The player is equipped with automatic disc quality detection software. When the player detects a problem disc or a damaged disc, the player may keep playing the disc at lower quality or stop playing.|
Insignia NS-C2115 DVD player troubleshooting
|No sound.||The power is turned off.||Press the POWER button to turn the power on.|
|Playback is paused.||Press the PLAY/PAUSE/MEM UP button on the radio, or the MEM-UP H | button on the remote control to resume disc playback.|
|Volume is set too low.||Press the VOL + button to increase the volume.|
|Sound is muted.||Press the (mute) button to unmute the sound.|
|Snowy picture and bad sound.||The station is not tuned in correctly.||Fine-tune the channel. See “Tuning the TV” on page 14.|
|The antenna connection or adjustment is bad.||• Make sure that the antenna is securely connected.
• Adjust the antenna.
• Connect to an external antenna.
|Dotted lines or stripes on the screen.||Local interference, such as cars, neon signs, and hair dryers.||• Adjust the antenna.
• Connect to an external antenna.
|Double images or “ghosts.”||Signal reflections from nearby mountains or buildings.||A highly directional antenna may improve the picture.|
|Good picture and no sound.||Signal reflections from nearby mountains or buildings.||A highly directional antenna may improve the picture.|
|Good picture and bad sound.||Signal reflections from nearby mountains or buildings.||A highly directional antenna may improve the picture.|
|No picture||The power is turned off.||Press the POWER button to turn the power on.|
|All or part of a disc will not play.||The disc is inserted incorrectly.||Make sure that the disc is placed in the tray with the label side up.|
|The disc is scratched.||Try another disc.|
|The disc is dirty.||Clean the disc. For more information, see “Cleaning discs” on page 18.|
|The disc is warped.||Try another disc.|
|Condensation has formed inside your player.||Remove the disc and leave the disc tray open for about one hour to let the player dry out.|