ONN DVD player troubleshooting



ProblemSolution
No power-Check if the AC power cord is properly connected.
No picture-Check if the TV is switched on. -Check the video connection
Distorted picture-Sometimes a small amount of picture distortion may appear. This is not a malfunction.
Completely distorted picture or black/white picture with DVD-Connect DVD player directly to the TV.
-Make sure the disc is compatible with the DVD player.
No sound or distorted sound-Adjust the volume.
-Check that the speakers are connected correctly.
No audio at digital output-Check the digital connections.
-Check if the audio format of the selected audio language matches your receiver capabilities.
No DTS audio is output-This player does not support DTS audio. This is not a malfunction.
No sound and picture-Check that the VIDEO/AUDIO cable is connected to the correct device
Picture freezes momentarily during playback-Check the disc for fingerprints/scratches and dean with a soft doth wiping from center to edge.
Disc can’t be played-Ensure the disc label is fading up.
-Check if the disc is defective by trying another disc.
No return to start-up screen when disc is removed-Reset the player by switching the player off. then on again.
The player does not respond to the remote control-Aim the remote control direly at the sensor on the front of the player.
-Reduce the distance to the player.
-Replace the batteries in the remote control.
-Re-insert the batteries with their polarities (+/- signs) as indicated.
Buttons do not work or player stops responding-To completely reset the player, unplug the AC cord from the AC outlet for 5-10 seconds.
Player does not respond to some operating commands during playback.-Operations may not be permitted by the disc. Refer to the intrusions of the disc.
DVD player cannot read CDs/DVDs-Use a commonly available cleaning CD/DVD to dean the lens before sending the DVD player for repair.