Casablanca fan troubleshooting

Casablanca COTTAGE fan troubleshooting

PROBLEMPOSSIBLE REMEDIES
Fan will not start• Check the main circuit fuses, circuit breakers, and wall switch position. Check all wire connections. Make sure the power is turned off during this inspection.
• The battery is weak. Install a fresh battery.
• The fan receiver is defective. Replace the fan receiver.
• Check the frequency setting. Turn the power off at the circuit breaker for the fan that is not functioning only. Check that the jumper switches match in both the receiver and the transmitter.
Fan wobbles or shakes excessively• Be sure the canopy pin is set properly into the slot on the ball.
• Check that the blade holders have not been bent during installation and the blades are balanced.
• The hanger bracket and/or the ceiling outlet are attached too loosely. Make sure the hanger bracket is attached tightly to the ceiling outlet box and the down rod assembly is secured firmly.
• The down rod is attached to the down rod base too loosely. Make sure all the screws are securely tightened.
Fan is noisy during operation• Check and tighten the light fixture retaining screws, glass shade screws, and/or light bulb(s).
• Tighten the canopy screws and mounting plate assembly. Make sure the wire nuts inside the canopy and switch housing are not touching the metal parts and that they have not fallen off the wire splices. Tighten as necessary.
• Tighten the blade holders to the flywheel (or direct drive motor) and the blade to the blade holder screws.
• Make sure all the screws in the motor housing are snug but not overly tight.
Fan does not run on low speed• If fan is new, it may need to be “broken in.” Run at high speed for several days.
Battery life is short• Replace with alkaline batteries.
Light works, but fan does not work• The fan wires are not connected properly. Follow the instructions in Step 6.
Fan and light run only on full speed• The fan receiver is defective. Replace the fan receiver.
Fan is missing one speed• The fan receiver is defective. Replace the fan receiver.
Fan does not change speed, but light works• The fan receiver is defective. Replace the fan receiver.
Reverse does not work• The fan receiver is defective. Replace the fan receiver.
Fan starts working by itself• There is frequency interference. Change frequency as described on Page 11.
Fan operates only when transmitter is close• Check that antenna wire is not touching the metal plate.
Fan works, but light does not dim• The fan receiver is defective. Replace the fan receiver.
Fan works, but light does not work• The fan receiver is defective. Replace the fan receiver.
• The light socket is broken. Replace the socket.
• A light bulb is defective. Replace the light bulb.

Casablanca Holliston C31UxxZ fan troubleshooting

PROBLEMPOSSIBLE REMEDIES
Fan will not start• Check the main circuit fuses, circuit breakers, and wall switch position.
• Check all wire connections. Make sure the power is turned off during this inspection.
• Pin connectors are not making good contact. Check all connections.
• The fan receiver is defective. Replace the fan receiver.
• Reset the frequency setting: Turn the power off at the circuit breaker for the fan that is not functioning only. Within 20 seconds from restoring power to the ceiling fan and the W-84 Wall Control press and hold both the “Fan" and “REVERSE” buttons as shown in Figure #2 for 3 seconds, you will hear one tone from the Piezo Buzzer indicating the command has been accepted. The Fan will come on at "low” speed in the reverse direction, into the slot on the ball.
• Check that the blade holders have not been bent during installation and the bladesare balanced.
• The hanger bracket and/or the ceiling outlet are attached too loosely. Make sure the hanger bracket is attached tightly to the ceiling outlet box and the downrod assembly is secured firmly.
• The downrod is attached to the downrod base too loosely. Make sure all the screws are securely tightened.
Fan is noisy during operation• When changing fan speeds, you may hear several audible clicks. This is normal operation.
• Check and tighten the light fixture retaining screws, glass shade screws, and/or lightbulb(s).
• Tighten the canopy screws and mounting plate assembly. Make sure the wire nuts inside the canopy and switch housing are not touching the metal parts and that they have not fallen off the wire splices. Tighten as necessary.
• Tighten the blade holders to the flywheel (or Direct Drive motor) and the blades to the bladeholder screws.
• Make sure all the screws in the motor housing are snug but not overly tight.
Fan does not run on low speed• If fan is new, it may need to be "broken in." Run at high speed for several days.

Casablanca Metropolitan fan troubleshooting

PROBLEMPOSSIBLE REMEDIES
NO FAN OR LIGHTCheck main circuit fuses, curcuit breakers, or wall switch position. Check all wire connections, making sure the power is turned off during this inspection.
FAN WOBBLES OR SHAKES EXCESSIVELYBe sure canopy pin is properly set into the slot on the ball
Check the screws holding the blade holders to the fan motor. Tighten as necessary.
Check the angle of the blades to make sure that a blade holder has not been bent during installation.
FAN NOISY DURING OPERATIONCheck and tighten light fixture retaining screws, glass shade screws and/or the light bulb(s). Tighten canopy screws and mounting plate assembly.
Tighten the blade to blade holder screws and blade holders to flywheel.
Make sure all screws in the motor housing are snug, but not overly tight.
Check that the wire nuts inside the canopy and switch housing are not touching the metal parts or have fallen off the wire splices. Tighten or adjust as necessary.
BREAK-IN PERIODLet fan run at high speed for two (2) hours
DOES NOT RUN ON LOW SPEEDIf new, “break-in” may be required run at higher speed for several days

Error codes and troubleshooting