GE stove troubleshooting

The GE Appliances company takes the most advanced positions in household appliances’ model development, inter alia, of stoves. The presence of the troubleshooting system contributes to this in a special way. It helps to conduct diagnostics of stoves and implement repair works on time. You can see it below in form of a table.

GE JB705DT stove troubleshooting

ProblemPossible CausesWhat To Do
Surface units will not maintain a rolling boil or cooking is not fast enoughImproper cookware being used.• Use pans which are flat and match the diameter of the surface unit selected.
In some areas, the power (voltage) may be low.• Cover pan with a lid until desired heat is obtained.
Surface units do not work properlyA fuse in your home may be blown or the circuit breaker tripped.• Replace the fuse or reset the circuit breaker.
Cooktop controls improperly set.• Check to see the correct control is set for the surface unit you are using.
Surface unit stops glowing when turned to a lower settingThis is normal. The unit is still on and hot
Scratches (may appear as cracks) on cooktop glass surfaceIncorrect cleaning methods being used.• Scratches are not removable. Tiny scratches will become less visible in time as a result of cleaning.
Cookware with rough bottoms being used or coarse particles (salt or sand) were between the cookware and the surface of the cooktop. Cookware has been slid across the cooktop surface.• To avoid scratches, use the recommended cleaning procedures. Make sure bottoms of cookware are dean before use. and use cookware with smooth bottoms.
Areas of discoloration on the cooktopFood spillovers not cleaned before next use.• See the Cleaning the glass cooktop section.
Hot surface on a model with a light-colored cooktop.• This is normal. The surface may appear discolored when it is hoi This is temporary and will disappear as the glass cools.
Plastic melted to the surfaceHot cooktop came into contact with plastic placed on the hot cooktop.• See the Glass surface—potential for permanent damage section in the Cleaning the glass cooktop section.
Pitting (or indentation) of the cooktopHot sugar mixture spilled on the cooktop.• Call a qualified technician for replacement.
Frequent cycling off and on of surface unitsImproper cookware being used.• Use only flat cookware to minimize cycling.
Oven light does not workLight bulb is loose.• Tighten or replace the bulb.
Oven will not workPlug on range is not completely inserted in the electrical outlet• Make sure electrical plug is plugged into a live, properly grounded outlel
A fuse in your home may be blown or the circuit breaker tripped.• Replace the fuse or reset the circuit breaker.
Oven controls improperly set• See the Using the oven section.
Oven too hot.• Allow the oven to cool to below locking temperature.
Food does not bake or roast properlyOven controls improperly set.• See the Using the oven section.
Rock position is incorrect or the rock is not level.• See the Using the oven section.
Incorrect cookware or cookware of improper size being used.• See the Using the oven section.
Oven thermostat needs adjustment.• See the Adjust the oven thermostat—Do it yourself! section.
Food does not broil propertyOven controls improperly set.• Make sure you touch the BROIL HI/LO pad
Improper rack position being used.• See the Broiling Guide.
Cookware not suited for broiling.• For best results, use a pan designed for broiling.
The probe is plugged into the outlet in the oven, (on some models)• Unplug and remove the probe from the oven.
In some areas the power (voltage) may be low.• Preheat the broil element for 10 minutes.
• Broil for the longest period of time recommended in the Broiling Guide.
Oven temperature too hot or too coldOven thermostat needs adjustment.• See the Adjust the oven thermostat—Do it yourself! section.
Storage drawer is crookedRear drawer support is on top of the guide rail.• Reposition the drawer. See the Storage Drawer Removal instructions in the Core and cleaning of the range section.
• Check to make sure drawer is properly seated if removed.
Storage drawer wont closePower cord may be obstructing drawer in the lower back of the range.• Reposition the drawer and power cord See the Storage Drawer Removal instructions in the Core and cleaning of the range section.
Rear drawer support is on top of the guide rail.• Reposition the drawer. See the Storage Drawer Removal instructions in the Core and cleaning of the range section.
Oven door is crookedThe door is out of position.• Because the oven door is removable, it sometimes gets out of position during installation.
• To straighten the door, push down on the high corner.
Clock and timer do not workPlug on range is not completely inserted in the electrical outlet• Make sure electrical plug is plugged into a live, properly grounded outlet
A fuse in your home may be blown or the circuit breaker tripped.• Replace the fuse or reset the circuit breaker.
Oven controls improperly set• See the Using the kitchen timer section.
Oven will not self-cleanThe oven temperature is too high to set a self-clean operation.• Allow the range to cod and reset the controls.
Oven controls improperly set.• See the Using the self-cleaning oven section.
The probe is plugged into the outlet in the oven. (on some models)• Remove the probe from the oven.
"Crackling" or "popping" soundThis is the sound of the metal heating and cooling during both the cooking and cleaning functions.• This is normal.
Excessive smoking during a clean cycleExcessive soil.• Touch the CLEAR/OFF pad. Open the windows to rid the room of smoke. Wait until LOCKED/DOOR A goes off. After the oven cools, wipe up the excess soil and reset the clean cycle.
Oven door will not open after a clean cycleOven too hot.• Allow the oven to cool below locking temperature.
Oven not clean after a clean cycleOven controls not properly set• See the Using the self-cleaning oven or Using steam dean section.
Oven was heavily soiled.• Clean up heavy spillovers before starting the clean cycle. Heavily soiled ovens may need to be cleaned again.
"LOCKED" flashes in the displayThe self-clean cycle has been selected but the door is not closed.• Close the oven door.
"LOCKED" is on when you want to cookThe oven door is locked because the temperature inside the oven has not dropped below the locking temperature.• Touch the CLEAR/OFF pad. Allow the oven to cool.
"F—n and a number or letter flash in the displayYou have a function error code.• Disconnect all power to the range for at least 30 seconds and then reconnect power. If the function error code repeats, call for service.
Control signals after entering cooking time or start timeYou forgot to enter a bake temperature or cleaning time.• Touch the BAKE pad and desired temperature or the SELF CLEAN pad and desired clean time.
Display goes blankA fuse in your home may be blown or the circuit breaker tripped.• Replace the fuse or reset the circuit breaker.
The dock is in the black-out mode.• See the Special features of your oven control section.
Display flashesPower failure.• Reset the clock.
Unable to get the display to show "SF"Oven control pads were not touched properly.• The BROIL HI/LO and BAKE pads must be touched at the same time and held for 3 seconds.
"Probe" appears in the display (on some models)This is reminding you to enter a probe temperature after plugging in the probe.• Enter a probe temperature.
Power outage, clock flashesPower outage or surge.• Reset the clock. If the oven was in use. you must reset it by touching the CLEAR/OFF pad. setting the clock and resetting any cooking function.
Steam from the ventWhen using the ovens, it is normal to see steam coming out of the oven vents. As the number of racks or amount of food being cooked increases, the amount of visible steam will increase.• This is normal.
"Burning" or "oily" odor emitting from the ventThis is normal in a new oven and will disappear in time.• To speed the process, set a self-clean cycle for a minimum of 3 hours. See the Using the self-cleaning oven section.
Strong odorAn odor from the insulation • This is temporary, around the inside of the oven is normal for the first few times the oven is used.
Fan noise (on some models)A convection fan may automatically turn on and off.• This is normal. The fan is designed to operate intermittently to maximize cooking evenness.
• The convection fan will operate during preheat of the bake cycle. The fan will turn off after the oven is heated to the set temperature. This is normal.
A cooling fan may automatically turn on and off.• This is normal on some models. The cooling fan will turn off and on to cool internal parts. It may run after the oven is turned off.
Oven racks are difficult to slideThe shiny, silver-colored racks were cleaned in a self-clean cycle.• Apply a small amount of vegetable oil to a paper towel and wipe the edges of the oven racks with the paper towel. Do not spray with Pam® or other lubricant sprays.
Drawer does not slide smoothly or dragsThe drawer is out of alignment.• Fully extend the drawer and push it all the way in. See the Care and cleaning of the range section.
Drawer is over-loaded or load is unbalanced.• Reduce weight. Redistribute drawer contents.
Warming drawer will not workA fuse in your home may be blown or the circuit breaker tripped.• Replace the fuse or reset the circuit breaker.
Controls improperly set.• See the Using the warming drawer section.
Excessive condensation in the drawerLiquid in drawer.• Remove liquid.
Uncovered foods.• Cover food with lid or aluminum foil.
Temperature setting too high.• Reduce temperature setting.
Food dries out in the warming drawerMoisture escaping.• Cover food with lid or aluminum foil.
Drawer not fully closed.• Push drawer in until latch engages.
Water remaining on oven floor after Steam Clean cycleThis is normal.• Remove any remaining water with a dry cloth or sponge.
Oven will not steam cleanDisplay flashes HOT.• Allow the oven to cool to room temperature and reset the controls.
Oven controls improperly set• See the Using Steam Clean section.
Oven door is not closed.• Make sure you close the door to start steam clean cycle.

GE CGS985SETS stove troubleshooting

ProblemPossible CausesWhat To Do
Top burners do not light or do not bum evenly. (The front right burner is designed to have slightly smaller flames between the 6 and 9 o'clock positions. This is normal)Plug on range is not completely inserted in the electrical outletMake sure electrical plug is plugged into a live, properly grounded outlet.
Burner slits on the side of the burner may be clogged.Remove the burners and clean them. Check the electrode area for bumed-on food or grease. See the Care and cleaning of the range section.
Improper burner assembly.Make sure the burner parts are installed correctly. See the Care and cleaning of the range section.
Burner flames very large or yellowImproper air to gas ratio.If range is connected to LP gas, contact the person who installed your range or made the conversion.
Control signals after entering cooking time or start timeYou forgot to enter a bake temperature or cleaning time.Touch the Bake pad and desired temperature or the Self Clean pad and desired clean time.
Food does not bake or roast properly in the upper ovenOven controls improperly setSee the Using the upper oven section.
Shelf position is incorrectSee the Using the upper oven section.
1 ncorrect cookwa re or cookware of improper size being used.See the Using the upper oven section.
Oven thermostat needs adjustmentSee the Adjust the upper oven thermostat—Do it yourself! section.
Clock not set correctly.See the Using the cbck and timer section.
Aluminum foil used improperly in the oven.See the Core and cleaning of the range section.
Oven bottom not securely seated in position.See the Installation of the range section.
Burners do not lightGas/Control Lockout feature is activated.Allow the range to cool down and touch and hold the Gas/Control Lockout pad (on some models) for 3 seconds until the display shows LOC OFF.
Plug on range is not completely inserted in the electrical outletMake sure electrical plug is plugged into a live, properly grounded outlet.
Gas supply not connected or turned on.See the Installation Instructions that came with your range.
Bridge burner wont lightSee How to Light Bridge Burner for Model PGB980 section.
A fuse in your home may be blown or the circuit breaker tripped.Replace the fuse or reset the circuit breaker.
Burner parts not replaced correctly.See the Core and cleaning of the range section.
Gas/Control Lockout or Control Lockout feature is activated----------If LOC ON appears in the display, the range control is locked. Turn this feature off to use the range. See the Gas/Control Lockout or Control Lockout section.
Food does not broil properly in the upper ovenOven controls improperly setMake sure you touch the Broil Hi/Lo pad.
Oven door not dosed.See the Using the upper oven section.
Improper shelf position being used.See the Broiling Guide.
Food being cooked in a hot pan.For best results, use a pan designed for broiling. Make sure it is cool.
Cookware not suited for broiling.For best results, use a pan designed for broiling.
Oven bottom not securely seated in position.See the Installation of the range section.
Upper oven temperature too hot or too coldOven thermostat needs adjustmentSee the Adjust the upper oven thermostat—Do it yourself! section.
Clock and timer do not workPlug on range is not completely inserted in the electrical outletMake sure electrical plug is plugged into a live, properly grounded outlel
A fuse in your home may be blown or the circuit breaker tripped.Replace the fuse or reset the circuit breaker.
Oven controls improperly setSee the Using the clock and timer section.
Upper oven light does not workLight bulb is loose or defective.Tighten or replace the bulb.
Plug on range is not completely inserted in the electrical outletMake sure electrical plug is plugged into a live, properly grounded outlel
Upper oven will not self-cleanThe oven temperature is too high to set a self-clean operation.Allow the range to cod to room temperature and reset the controls.
Oven controls improperly setSee the Using the self
On models with a door latch, the oven door is not in the locked position.Make sure you move the door latch handle all the way to the right.
"Crackling" or "popping" soundThis is the sound of the metal heating and cooling during both the cooking and cleaning functions.This is normal.
Excessive smokingExcessive soil.Touch the Clear/Off pad. Open the windows to rid the room of smoke. Wait until the LOCKED DOOR light goes off. Wipe up the excess soil and reset the clean cycle.
Oven door will not open after a clean cycleOven too hotAllow the oven to cool below locking temperature.
Do not lock the door with the door latch except when using the self-dean feature.
Oven not clean after a clean cycleOven controls not properly setSee the Using the self<="" td="">
Oven was heavily soiled.Gean up heavy spillovers before starting the clean cycle. Heavily soiled ovens may need to self-clean ogain or for a longer period of time.
"Door" appears in the display (on models with a door latch)Latch handle was moved to the right but a program other than self-dean was selected.Move the latch handle to the right only when setting the self-cleaning cycle.
"CLOSE door" flashes in the display----------"CLOSE door^ reminder is always displayed at the beginning of broil cyde. Keep door closed while broiling.
"LOCK DOOR" flashes in the displayThe self-clean cycle has been selected but the door is not closed and on models with a latch, the latch was not moved all the way to the rightGose the oven door and on models with a latch, move the latch all the way to the right.
LOCKED DOOR light is on when you want to cookThe oven door is locked because the temperature inside the oven has not dropped below the locking temperature.Touch the Clear/Off pad. Allow the oven to cool and then, on models with a door latch, unlock the door.
"F—and a number or letter flash in the displayOn models with a door latch, if a function error code appears during the self-cleaning cycle, check the oven door latch.The latch may have been moved, even if only slightly, from the locked position. Make sure the latch is moved to the right as far as it will go.
You have a function error code.Touch the Clear/Off pad. Allow the oven to cool for one hour. Put the oven back into operation.
If the function code repeats.Disconnect all power to the range for 5 minutes and then reconnect power. If the function error code repeats, call for service.
Oven shelves are difficult to slideThe nickel shelves {if so equipped) were cleaned in a self-dean cyde. The gray porcelain-coated shelves (if so equipped) were improperly cleaned.Apply a small amount of vegetable oil to a paper towel and wipe the edges of the oven shelves with the paper towel. Do not spray with PamВ® or other lubricant sprays.
"Probe" appears in the display (some models)This is reminding you to enter a probe temperature after plugging in the probe.Enter a probe temperature.
LOC shows in the displayThe Gas/Control Lockout feature is activated.Be sure the surface burner controls are turned OFF. Turn this feature off to use the range. See the Gas/Control Lockout section.
Display goes blankA fuse in your home may be blown or the circuit breaker tripped.Replace the fuse or reset the circuit breaker.
The clock is in the black-out mode.See the Special features of your oven control section.
Display flashesPower failure.Reset the clock.
Unable to get the display to show "SF"Oven control pads were not pressed properly.The Bake and Broil Hi/Lo pads must be touched at the same time and held for 3 seconds.
Power outage, clock flashesPower outage or surge.Reset the clock. If the oven was in use. you must reset it by touching the Clear/Off pad, setting the clock and resetting any cooking function.
"Burning” or uoi!yH odor emitting from the ventThis is normal in a new oven and will disappear in time.To speed the process, set a self-clean cycle for a minimum of 3 hours. See the Using the self-cleaning oven section.
Strong odorAn odor from the insulation around the inside of the oven is normal for the first few times the oven is used.This is temporary.
Fan noise (some models)A cooling fan or a convection fan (depending on the function you are using) may turn on.This is normal. The cooling fan will turn on to cool internal parts. It may run for up to 11/2 hrs after the oven is turned off. The convection fan will cycle on and off until the function is over or the door is opened.
Convection fan not working (some models)Preheat temperature not reached.Fan will start automatically once the preheat internal parts. It may run for up to 1-1/2 hours after the oven is turned off. The convection fan will cycle on and off until the function is over or the door is opened.
Drawer does not slide smoothly or dragsThe drawer is out of alignmentFully extend the drawer and push it all the way in. See the Care and cleaning of the range section.
Drawer is over-loaded or load is unbalanced.Reduce weight. Redistribute drawer contents.
Lower oven drawer or warming drawer will not workA fuse in your home may be blown or the circuit breaker tripped.Replace the fuse or reset the circuit breaker.
The oven is self-cleaning.Wait for the self-clean cycle to finish and the oven to cool.
Controls improperly set.See the Electric warming drawer or Lower oven drawer section.
Excessive condensation in the drawerLiquid in drawer.Remove liquid.
Uncovered foods.Cover food with lid or aluminum foil.
Temperature setting too high.Reduce temperature setting.
Food dries out in the lower oven drawer or warming drawerMoisture escaping.Cover food with lid or aluminum foil.
Drawer not fully closed.Push drawer in until latch engages.

GE 18 stove troubleshooting

ProblemPossible CausesWhat To Do
Refrigerator does not operateRefrigerator in defrost cycle.• Wait about 30 minutes for defrost cycle to end.
Fresh food control in OFF position.• Move the fresh food control to desired temperature setting.
Refrigerator is unplugged.• Make sure the refrigerator plug is pushed completely into the outlet
The fuse is blown/ circuit breaker is tripped.• Check the house fuse/circuit breaker box and replace fuse or reset the breaker.
Motor operates for long periodsModem refrigerators with more storage space and a larger freezer compartment require more operating time.• This is normal.
Normal when refrigerator is first delivered to your home.• Wait 24 hours for the refrigerator to completely cool down.
Often occurs when large amounts of food are placed in refrigerator to be cooled or frozen.• This is normal.
Door left open.• Check to see if package is holding door open.
Hot weather or frequent door openings.• This is normal.
Temperature controls set at the coldest setting.• See the About the controls on the refrigerator section.
Grille and condenser need cleaning.• See the Care and cleaning section.
Motor starts and stops frequentlyTemperature control starts and stops motor to maintain even temperatures.• This is normal.
Vibration or rattlingFront roller screws or front leveling legs need adjusting.• See the Rollers section.
Slight vibration is normal.• Try moving dishes around in refrigerator.
Fresh food or freezer compartment too warmTemperature control not set cold enough.• See the About the controls on the refrigerator section.
W arm weather or frequent door openings.• Set die temperature control one step colder. See the About the controls on the refrigerator section.
Door left open.• Check to see if package Is holding door open.
Package blocking air duct in freezer compartment.• Check to see if package Is blocking air duct in freezer compartment.
Frost or ice crystals on frozen foodDoor left open.• Check to see if package Is holding door open.
Too frequent or too long door openings.
Frost within package is normal.
Automatic icemaker does not work (on some models)Icemaker feeler arm in the STOP (up) position.• Move the feeler arm to the ON (down) position.
• Cubes may have fused to die side of die mold. Remove these cubes.
Water supply turned off or not connected.• See the Installing the water line section.
Freezer compartment too warm.• Wait 24 hours for die refrigerator to completely cool down.
Piled up cubes in the storage bin may cause the icemaker to shut off prematurely.• Remove storage bin from freezer and level cubes by hand.
Cubes too smallW ater shutoff valve connecting refrigerator to water line may be clogged.• Call the plumber to clear the valve.
Slow ice cube freezingDoor left open.• Check to see if package is holding door open.
Temperature control not set cold enough.• See the About the controls on the refrigerator section.
Ice cubes have odor/tasteIce storage bin needs cleaning.• Empty and wash bin. Discard old cubes.
Food transmitting odor/ taste to ice cubes.• Wrap foods well.
Interior of refrigerator needs cleaning.• See the Care and cleaning section.
Moisture forms on cabinet surface between the doorsNot unusual during periods of high humidity.• Wipe surface dry and make sure die power saver switch is not set at the POWER SAVER setting.
Moisture collects insideToo frequent or too long door openings.
In humid weather, air carries moisture into refrigerator when doors are opened.
Food freezing in the refrigeratorFood too close to air vent.• Move the food away from the air vent (near the controls).
Fresh food control is set too cold.• Move the fresh food control to a wanner temperature.
Door does not close by itselfFront rollers or legs need adjusting.• See the Rollers section.
Cube dispenser does not work (on some models)Icemaker turned off or water supply turned off.• Turn on icemaker or water supply.
Ice cubes are frozen to icemaker feeler arm.• Remove cubes and move die feeler arm to the ON (down) position.
Irregular ice clumps in storage container.• Break up wi tli fingertip pressure and discard remaining clumps.
• Freezer temperature may be too warm. Adjust the freezer control to a colder setting, one position at a time, until die clumps do not fonn.
Refrigerator has odorFoods transmitting odor to refrigerator.• Foods with strong odors should be tightly wrapped.
Spoiled food.• Keep an open box of baking soda in die refrigerator; replace every three months.
Interior needs cleaning.• See the Care and cleaning section.
Hot air from bottom of refrigeratorNormal air flow cooling motor. In the refrigeration process, it is normal that heat be expelled in the area under the refrigerator. Some floor coverings will discolor at these normal and safe temperatures.• Your floor covering supplier should be consulted if you object to this discoloration.
Orange glow in the freezerDefrost heater is on.• This is normal.

Error codes and troubleshooting