Nespresso coffee maker troubleshooting

Nespresso LattissimaTouch coffee maker troubleshooting

ProblemSolution
No liqht indicator.Check the mains, pluq, voltaqe, and fuse. In case of problems, call the Nespresso Club.
No coffee, no water.Water tank is empty. Fill water tank. Descale if necessary; see Descalinq section.
Coffee comes out very slowly.Flow speed depends on the coffee variety. Descale if necessary; see Descalinq section.
No coffee, just water runs out (despite inserted capsule).In case of problems, send appliance to repair or call the A/espresso Club.
Coffee is not hot enough.Preheat cup. Descale if necessary; see Descalinq section.
Capsule area is leakinq (water in capsule container).Position capsule correctly. If leakaqes occur, call the Nespresso Club.
Irreqular blinkinq.Send appliance to repair or call the Nespresso Club.
All buttons blink simultaneously for 10 seconds and then machine switches off automatically.Error alarm, machine needs repair. Send appliance to repair or call the Nespresso Club.
All 6 buttons blinking fast 3 times and then machine goes back in ready mode.Water tank is empty.
Descaling and cleaning alert blink.Machine is in menu mode, press simultaneously Latte Macchiato and milk froth button for 3 seconds to exit menu mode or wait 30 seconds to exit automatically.
Descaling alert shines orange and beverage buttons available (descaling alert level 1).Machine triggers descaling alert according beverages consumption usage. Descale machine.
Descaling alert blinks orange and beverage buttons available (descaling alert level 2).Descaling process not done correctly. Descale machine.
Descaling alert blinks orangeand Warm milk froth steady liqht.Machine is in Descaling mode. Press Warm milk froth button to start descalinq process.
Descaling alert shines orange, beverage buttons are unavailable (descaling alert level 3).Machine blocked due to scale level too high. Descale machine.
Clean alert shine oranqe.Rinse Milk system.
All coffee buttons and all milk recipe buttons flash alternatively.Machine overheat, wait until machine cools down. Appliance will be blocked for approximately 10 minutes after emptyinq.
Lever cannot be closed completely.Empty capsule container. Make sure that no capsule is blocked inside the capsule container.
Quality of Milk froth is not up to standard.Use skimmed or semi-skimmed milk at refrigerator temperature (about 4° C).
Rinse after each milk preparations (see p.Hand Washing R.C.S.).
Descale the machine (see. p.23).
Do not use frozen milk.
1 cannot enter Menu mode.Be sure to remove the milk jug. Be sure to press Latte Macchiatto and Milk froth button for 3 seconds. Remove descalinq pipe.

Nespresso Essenza coffee maker troubleshooting

Check procedureSymptomsAction / repair workFurther action / repair work
1 Check appliance for visible damage1.1 Parts of housing broken or damagedYES - Replace parts if necessary NO - Go to point 1.2
1.2 Mains cable damagedYES - Replace mains cable
NO - Plug machine to the mains and go to point 2.1
2 Check mechanical elements2.1 Closing handle works correctlyYES - Go to point 2.2
NO - It is hard or impossible to close the closing handleYES - Screw on dosing handle screws at defined torque or replace CBU (see page 26)
NO - Replace the CBU
2.2 Is the capsule correctly ejected?YES - Go to point 3 NO - Replace TCBU
3 Fill water tank3.1 Water tank is leakingYES - Replace water tank NO - Go to point 4

Nespresso C290 D290 coffee maker troubleshooting

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Nespresso Prodigio&Milk coffee maker troubleshooting

ProblemCauseSolution
Pairing has not succeeded.Check that the BluetoottP on the smartphone or tablet is activated.Ensure the smartphone or tablet is placed next to the machine during the pairing
Check the compatibility of your smartphone or tablet with the machine (see page 3).Make sure to not turn ON any microwave close to the machine during pairing.
If you want to unpair your machine, via the app:Go on the App -Name, click on -Machine status,then click on «Unpair this machine. Click on - unpair this device to confirm the unpairing.Note: In case of a unpairing, all the setups and specifications will be lost and the machine will be reset to factory settings.
If you want to unpair your machine, via the machine:Press simultaneously Ristretto and Espresso buttons and remove the plug from the mains.Note: this action will deactivate the Bluetooth9 function from the machine.
If you want to reactivate the Bluetoothf on your machine, via the machine:Please reset to factory settings. See paragraph on -Reset to Factory Settings.
No light on the coffee buttons.Machine turns OFF automatically. See paragraph on -Energy Saving Concept.Check the mains: plug, voltage, fuse.
No coffee, no water, unusual coffee flow.Check if the water tank is correctly positioned, if empty, fill with potable water. Descale it if necessary.
Coffee is not hot enough.Preheat cup.Descale the machine if necessary.
The slider does not close completely or the machine doesn't start brewing.Empty the capsule container.Check that no capsule is blocked inside the machine. (Note: do not put the finger inside the machine)
Leakage (water under the machine).Empty drip tray if full.If problem persists, call the Nespresso Club.
Maintenance light is ON.Empty the used capsule container and check no capsules are blocked. Check the water tank. If empty, fill with potable water and brew a coffee.If problem persists, call the Nespresso Club.
Nespresso light is ON.It means your capsules stock is empty. You can order capsules via the App or Nespresso website.
3 coffee buttons flash quickly.To exit the descaling mode, press and hold the 3 buttons for 6 seconds until the confirmation with a beep.If problem persists, call the Nespresso Club, or check the App for more information.
Water or coffee flow does not stop even when pushing a coffee button.Gently move the slider towards the back of the machine to stop the flow.
No coffee flow, water goes directly into the drip tray (despite inserted capsule).Pull the slider to ensure it is closed.If problem persists, call the Nespresso Club.
Machine turns to OFF mode.To save energy the machine will turn to OFF mode after 9 minutes of non-use. See paragraph on -Energy Saving Concept.Press one of the coffee buttons to turn to "ON-mode" or open the slider.

Nespresso LATTISSIMA PRO coffee maker troubleshooting

ProblemSolution
No light on display.Check the mains, plug, voltage, and fuse. Press the ON button located behind the machine display. In case of problems, call the Nespresso Club.
Machine too hot message, indicated in display.In certain conditions, machine heater reaches high temperature, (ie. after an emptying of the fluid system). Simply wait, machine will cool down automatically.
Coffee comes out very slowly.Flow speed depends on the coffee variety. Descale if necessary; see Descaling section.
Coffee is not hot enough.Preheat cup.
Descale if necessary; see Descaling section.
Capsule area is leaking (water in capsule container).Position capsule correctly. If leakages occur, call the Nespresso Club.
Irregular blinking.Send appliance to repair or call the Nespresso Club.
No coffee, just water runs out (despite inserted capsule).In case of problems, call the Nespresso Club.
Lever cannot be closed completely.Empty capsule container. Make sure that no capsule is blocked inside the capsule container.
Quality of milk froth is not up to standard.Fora perfect milk froth, use skimmed or semi-skimmed milk at refrigerator temperature (about 4° C).
Rinse after each milk based preparation. Place a recipient under milk outlet, rotate the milk regulator knob until «CLEAN» position.
Every two days, disassemble the R. C. S. and clean all components in the upper level of a dishwasher.
Machine needs repair message, indicated in display.Contact the Nespresso Qub or Nespresso authorized representative for examination, repair or adjustment.

Nespresso CitiZ D111 coffee maker troubleshooting

ProblemSolution
No light indicator.Check the mains, plug, voltage, and fuse. In case of problems, call the Nespresso Club.
No coffee, no water.First use: fill water tank with warm water (max. 55°C) and run through machine according to instructions on page 9.
Water tank is empty. Fill water tank.
Descale if necessary; see Descaling section.
Coffee comes out very slowly.Flow speed depends on the coffee variety. Descale if necessary; see Descaling section.
Coffee is not hot enough.Preheat cup.
Descale if necessary.
Capsule area is leaking (water in capsule container).Position capsule correctly. If leakages occur, call the Nespresso Club.
Irregular blinking.Send appliance to repair or call the Nespresso Club.
No coffee, just water runs out (despite inserted capsule).In case of problems, call the Nespresso Club.

 

 

Error codes and troubleshooting