Pentair easy touch remote troubleshooting

Pentair Valves & Controls (Tyco Flow Control) is one of the world’s largest producers of valves, actuators and control devices. The company was founded in the United States and is represented on the market for over 150 years.  Below you will find the troubleshooting table for easy touch remote of the company Pentair. Refer to it in case of any malfunctions.

SymptomPossible CauseSolution
POWER LED does not light.Load Center does not have power.Insure power is being supplied and that the Load Center operates correctly without the receiver installed.
Defective cable or connection to the Load Center.Verify the function of the board using known good cable set.
Defective receiver board.Contact factory or service center.
COM LINK LED does not light or blink.Defective cable or connection to the Load Center.Verify the function of the board using known good cable set.
In normal operation LED will blink at least every 2 seconds.Defective receiver board.Contact factory or service center.
COMMAND LED does not light when Hand-held Remote button(s) is pressed - unit fails to operate.Address switches are incorrectly configured.Verify that the address switches on the Hand-held Remote and receiver board are correct and match.
Hand-held Remote battery has failed. Defective Hand-held Remote or receiver.Replace Hand-held Remote battery.
Contact factory or service center.
Unit functions, but some circuits do not work, or operate the incorrect circuit.Circuit selections incorrectly configured.Verify settings at Control Panel: MENU/SETUP/ADV/REM/QT REMOTE
Unit fails to operate, or fails to operate dependably at range.Undue electrical noise.Relocate the receiver away from equipment such as blower motors.
Too many obstructions between the Hand-held Remote and receiver.Relocate the receiver in a location that provides fewer obstructions to the area the user commonly operates the Hand-held Remote.
Receiver unit is too near the ground.Relocate the receiver to maximize the distance between the receiver antenna and the ground.
Unit seems to turn on or off circuits without the user / Hand-held Remote.A nearby home is operating a similar wireless unit.Select an alternate address code for the Hand-heid Remote and receiver.
I.e. change the switches on both boards to an alternate, but matching setting.
Unit dependably turns equipment ON, but once equipment is running it does not dependably turn equipment OFF. or range is greatly reduced when equipment is running.Undue electrical noise is being produced by one or more pieces of equipment in close proximity to the receiver.Relocate the receiver away from equipment such as blower motors.
Relocate the receiver in a location that provides fewer obstructions to the area the user commonly operates the Hand-held Remote.
Unit operates, but has greatly reduced range compared to prior function.Hand-held Remote battery is failing.Replace Hand-held Remote battery.

Error codes and troubleshooting