Nothing works. | Range not connected to electrical power. | Have oven connected to a properly sized electrical power supply by a qualified technician. |
| Power is off. | Turn on power at circuit breaker or fuse box. Check for tripped breaker or blown fuse. |
| Power outage. | Contact power company. |
Igniters do not spark. | Power not supplied to unit. | See Nothing Works above. |
| Wet or dirty igniter. | Clean and dry igniter and burner assembly according to Care and Cleaning section. |
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No flame. | Igniter not working (no clicking sound). | See Igniters do not spark above. |
| Wet or dirty igniter. | Clean and dry according to Care and Cleaning section. |
| Gas is turned off. | Make sure the gas supply valve is in the on position. |
| Gas supply interrupted. | Contact gas company. |
Burner goes out at low setting. | Low gas pressure. | Contact gas company to have pressure tested. |
| Air intake holes obstructed. | Remove obstructions. |
Flame is distorted, yellow or very large. | Burner parts are dirty or clogged. | Clean and dry according to Care and Cleaning section. |
| Burner parts are not properly positioned. | Make sure burner is assembled according to the Setting Up Your Range section. |
| Range set up to use a different type of gas (natural or LP) or set up for different altitude. | Have a qualified service technician check to make sure that the range is set up for the type of gas and the correct altitude. |
| Gas regulator is not installed or faulty. | Have a qualified service technician check the gas regulator. |
Igniter continues to spark (click) after flame ignites. | Burner is cold. | Burners may continue to spark for up to 60 seconds when cold and set to low. |
| Flame distorted by air draft. | Minimize any air drafts around the cooktop. Close nearby windows. |
| Wet or dirty igniter. | Clean and dry according to Care and Cleaning section. |
| Burner parts wet or dirty. | Clean and dry according to Care and Cleaning section. |
| Burner parts not properly positioned. | Make sure burner is assembled according to the Setting Up Your Range section. |
| Power supply polarity is reversed or not properly grounded. | Have a licensed electrician check the electrical connections. |
Oven will not heat. | Oven settings are not correct. | Follow mode selection and clock settings as specified in Setting up Your Range. |
| Oven is set for delay timed cooking. | Oven will turn on automatically at time set. If desired, press CANCEL • SECURE key to cancel out of delay timed cooking. |
Clock displays incorrect time of day. | Time of day is not set. | Press CLOCK key, then press TIME • TEMP key to set correct time of day. |
| Power supply has been interrupted. | Reset time of day. |
Foods over-cook. | Incorrect cooking time, temperature. | Adjust time, temperature or rack position. |
| Oven temperature calibration differs from your previous oven. | Adjust oven temperature. |
Foods under-cook. | Incorrect cooking time, temperature. | Adjust time, temperature or rack position. |
| Oven temperature calibration differs from your previous oven. | Adjust oven temperature. |
Oven does not self-clean. | Door is not shut tight, so automatic door latch will not lock. | Close door tightly. |
| Oven settings are not correct. | |
| Oven is set for delay timed cleaning. | Oven will turn on automatically at set time. Press CANCEL • SECURE key to cancel out of delay timed cleaning. |
Oven light will not work. | Light bulb is burned out. | |
Door will not open. | Oven is in self-clean mode. | If oven is hot, door latch will release automatically when oven temperature falls below 390°F at end of cycle. |
| | If self-clean was just selected and the oven is still cool, press CANCEL • SECURE to turn off self-clean. The door will open in about 30 seconds. |
Oven will not heat after self-clean. | Time of day is not set due to power failure. | Press CLOCK key, then press TIME • TEMP key to set correct time of day. |
| Oven settings are not correct. | |
| Oven is set for Delayed Time mode. | Oven will turn on at present time. If desired, press CANCEL • SECURE button to cancel out of delay timed mode. |