Neff oven troubleshooting

Neff C17E74N0GB oven troubleshooting

ProblemPossible causeRemedial action
There is no electrical function (e.g. indicator lamp does not light up)Blown fuseCheck the fuses in the fuse box and replace if necessary
Liquid or thin dough runs to one sideAppliance not installed levelCheck the appliance installation (see the Installation instructions)
0:00 flashes on the clock displayThere was a power cutPress the clock function button, reset the clock (See section: Electronic clock)
0:00 flashes on the clock display, “rrr" appears on the temperature displayPower supply was interrupted while the appliance was in operationPress the clock function button, reset the clock (See section: Electronic clock)
It is not possible to operate the appliance, “Appliance locked" appears on the text display, -S- appear on the temperature displayThe appliance has been lockedDeactivate the lock (see section: Childproof lock)
It is not possible to operate the appliance, “Appliance permanently locked” appears on the text display -SP appear on the temperature displayThe appliance has been locked permanentlyDeactivate the permanent lock (see section: Childproof lock)
The appliance does not heat up, the colon flashes on the clock display, appears on the temperature display, for example 160oA key combination was activatedSwitch off the appliance, press and hold the info button for 3 seconds, then press and hold the clock function button for 4 seconds before pressing the info button again and holding it for a further 3 seconds
Electronically controlled functions are malfunctioningEnergy surges (e.g. lightening strike)Reset the function concerned
Once you have switched on an operating mode, H or h appear on the temperature display, “Not possible’’ appears on the text displayThe appliance has not cooled down fullyWait until the appliance has cooled down, then switch on the operating mode again
The appliance has switched itself off automatically, “Safety switch off" appears on the text display, 0:00 flashes on the temperature displayThe appliance has switched off to protect itself from overheatingTurn the operating mode selector back to the o position
Smoke is generated during roasting or grillingFat is burning on the grill elementContinue grilling or roasting until the fat on the grill element is burnt away
Wire rack or universal pan inserted incorrectlyPlace the wire rack in the universal pan and insert them together into a low shelf height
High levels of condensation are generated in the cooking compartmentNormal occurrence (e.g. with cakes with very moist toppings or a large roast joint)Open the appliance door occasionally during operation
Enamelled accessories have light, matt marksNormal occurrence caused by dripping meat or fruit juicesNot possible
Door panels are misted upNormal occurrence caused by temperature differencesHeat the appliance up to 100 °C and then switch off again after 5 minutes

Error codes and troubleshooting