Amana freezer refrigerator troubleshooting

Amana bottom freezer refrigerator troubleshooting

ProblemPossible Cause
Loud operating sound level• See “Sound Information" section for explanation of normal operating sounds
Freezer too warm. Compressor not operating• Freezer temperature set too warm
• Defective compressor
• Defective overload or relay
Refrigerator too cold• Refrigerator temperature set too cold
• Chefs Pantry control set too cold or misaligned allowing freezer air to escape into refrigerator section
• Freezer temperature set too cold
• Restricted condenser air
• Refrigerant shortage or restriction
• Refrigerant overcharge
Freezer too warm. Compressor cuts off on overload• Heavy usage
• High ambient
• Restricted condenser air
• Defective condenser fan motor
• Loose or missing condenser fan blade
• Improper voltage
• Defective relay or overload
• Compressor motor winding
• Non-condensibles in system
• Refrigerant overcharge
Freezer too warm. Compressor operating• Freezer temperature set too warm
• Restricted condenser air
• Defective condenser fan motor
• Opened door
• Heavy usage
• Defective freezer fan motor
• Opened defrost thermostat
• Opened defrost heater
• Loose or missing freezer or condenser fan blade
• Heavily frosted evaporator
• Refrigerant shortage or restriction
• Inefficient compressor
Refrigerator too warm• Refrigerator temperature set too warm
• Freezer temperature set too warm
• Return air or air supply duct blocked
• Chefs Pantry control set too warm or air supply tube blocked
• Heavy usage
• High ambient
ProblemPossible Cause
Freezer too cold• Freezer temperature set too cold
Long off cyde• Low ambient
• Freezer temperature set too warm
Short off cycle• Heavy usage
• High ambient
• Freezer temperature set too cold
• Light constantly on
• Poor door gasket seal
Long or continuous run cyde• Heavy usage
• High ambient
• Inadequate condenser air flow
• Freezer temperature set too cold
• Loss or restricted refrigerant
Short run cycle• Light usage
• Low ambient
• Freezer temperature set too warm
Exterior cabinet condensation• High humidity. Design accepts beads of water on cabinet exterior after 4 hours with 0° to 2°F (-18° to -17°C) freezer food temperature and 38° to 40°F (3° to 4°C) refrigerator food temperature in 84% R.H. conditions. See “Typical Sweat Pattern" section under above conditions.
• Freezer temperature set too cold
• Poor door gasket seal
• Insulation void

Amana Bottom-Freezer Refrigerator

TOPICPOSSIBLE CAUSESOLUTION
ClickingFreezer control (A) clicks when starting or stopping compressor.Normal operation
Defrost timer (B) sounds like an electric clock and snaps in and out of defrost cycle.Normal operation
Air rushing or whirringFreezer fan (C) and condenser fan (D) make this noise while operating.Normal operation
Gurgling or boiling soundEvaporator (E) and heat exchanger (F) refrigerant makes this noise when flowing.Normal operation
ThumpingIce cubes from ice maker(some models) drop into ice bucket (G).Normal operation
Vibrating noiseCompressor (H).makes a pulsating sound while running.Normal operation
Refrigerator is not level.See Installation Instructions for details on how to level your unit.
BuzzingIce maker water valve (1) hookup (some models) buzzes when ice maker fills with water.Normal operation
HummingIce maker (J) is in the ‘on’ position without water connection.Stop sound by raising ice maker arm to ‘off position. See Automatic Ice Maker section in your owner’s manual for details.
Compresser (H).can make a high pitched hum while operating.Normal operation
Hissing or poppingDefrost heaterfK) hisses, sizzles, or pops when operational.Normal operation
Freezer control and lights are on, but compressor is not operating.Refrigerator is in defrost mode.Normal operation Wait 40 minutes to see if refrigerator restarts.
Crisper drawer temperature is too warmControl settings are too low.See section on Crisper drawer to adjust controls.
Freezer controls are set too low.See controls section in owner’s manual on how to adjust your controls.
Drawer is improperly positioned.See section on Crisper drawer to verify drawer positioning.
Refrigerator does not operateRefrigerator is not plugged in.Plug in unit.
Freezer control is not on.See section on controls in your owner’s manual.
Fuse is blown, or circuit breaker needs to be reset.Replace any blown fuses. Check circuit breaker and reset if necessary.
Power outage has occurredCall local power company listing to report outage.
Refrigerator still won’t operateUnit is malfunctioning.Unplug refrigerator and transfer food to another unit. If another unit is not available, place dry ice in freezer section to preserve food. Warranty does not cover food loss . Contact service for assistance.
Food temperature is too coldCondenser coils are dirty.Clean according to cleaning instructions in your owner’s manual.
Refrigerator or freezer controls are set too high.See controls section in owner’s manual on how to adjust your controls.
Food temperature appears too warmDoor is not closing properly.Refrigerator is not level. See How to Level Your Refrigerator for details on how to level your unit.
Check gaskets for proper seal. Clean, if necessary, according to cleaning instructions in owner’s manual.
Check for internal obstructions that are keeping door from closing properly (i.e. improperly closed drawers, ice buckets, oversized or improperly stored containers or foodstuffs, etc.).
Controls need to be adjusted.See the controls section in your for assistance in how to adjust your controls.
Condenser coils are dirty.Clean according to cleaning instructions in your owner’s manual.
Rear air grille is blocked.Check the positioning of food items in refrigerator to make sure grille is not blocked. Rear air grilles are located under crisper drawers.
Door has been opened frequently, or has been opened for long periods of time.Reduce time door is open. Organize food items efficiently to assure door is open for as short a time as possible.
Allow interior environment to adjust for period the door has been open.
Food has recently been added.Allow time for recently-added food to reach refrigerator or freezer temperature.
Refrigerator has an odorCompartment is dirty or has odor- causing food.Refer to Hints and Care in this owner’s manual for odor removal instructions.
Water droplets form on outside of refrigeratorCheck gaskets for proper seal.Clean, if necessary, according to cleaning instructions in owner’s manual.
Humidity levels are high.Normal during times of high humidity.
Controls require adjustmentSee the controls section in your Owner’s Manual for assistance in how to adjust your controls.
Water droplets form on inside of refrigeratorHumidity levels are high or door has been opened frequently.See the controls section in your Owner’s Manual for assistance in how to adjust your controls.
Check gaskets for proper seal.Reduce time door is open. Organize food items efficiently to assure door is open for as short a time as possible.
Clean, if necessary, according to cleaning instructions in owner’s manual.
Refrigerator or ice maker make unfamiliar sounds or seems too loudNormal operationRefer to noise section of troubleshooting guide in owner’s manual.
Refrigerator runs too frequently (continued)Controls need to be adjusted.See controls section in your Owner’s Manual for assistance in how to adjust your controls.
Door is not closing properly.Refrigerator is not level. See How to Level Your Refrigerator tor details on how to level your unit.
Check gaskets for proper seal. Clean, if necessary, according to cleaning instructions in owner’s manual.
Check for internal obstructions that are keeping door from closing properly (i.e. improperly closed drawers, ice buckets, oversized or improperly stored containers or foodstuffs, etc.).
Unit is leaking waterPlastic tubing was used to complete water connection.Amana recommends using copper tubing for installation. Plastic is less durable and can cause leakage. Amana is not responsible for property damage due to improper installation or water connection.
Ice forms in inlet tube to ice makerImproper water valve was installed.Check water connection procedure in your Installation Instructions. Self-piercing and 3/i6” saddle valves cause low water pressure and may clog the line over time. Amana is not responsible for property damage due to improper installation or water connection.
Water pressure is low.Water pressure must be between 1.38 and 6.89 bar to function properly. A minimum pressure of 2.41 bar is recommended for units with water filters.
Water flow is slower than normalFreezer temperature is too high.See the controls section in your owner’s manual for assistance on how to adjust your controls. Freezer is recommended to be between 0 to 2°F (-18 to -17°C).
Water pressure is low.Water pressure must be between 1.38 and 6.89 bar to function properly. A minimum pressure of 2.41 bar is recommended for units with water filters.
Improper water valve was installed.Check water connection procedure in your Installation Instructions. Self-piercing and 3/i6” saddle valves cause low water pressure and may clog the line over time. Amana is not responsible for property damage due to improper installation or water connection.

Amana chest freezer troubleshooting

ProblemCause/Solution
Is the power supply cord unplugged? Plug into a grounded 3 prong outlet.
Has a household fuse blown or circuit breaker tripped? Replace the fuse or reset the circuit.
Is the temperature control set to a numbered setting? Refer to the “Using the Control" section.
Is the ON indicator not illuminated? There is no power to the freezer. Check the power source. See “Indicator Lights."
Is there power to the freezer, but the ON indicator is not illuminated? The indicator light may be burned out. Call Service to replace the indicator light.
Is the COMPRESSOR indicator not illuminated? The indicator illuminates only when the compressor is on. The compressor cycles off and on to maintain the desired temperature. See “Using the Control."
Is the room temperature hotter than normal? Expect the motor to run longer under warm conditions. At normal room temperatures, expect your motor to run about 40% to 80% of the time. Under warmer conditions, expect it to run even more of the time.
Has a large amount of food just been added to the freezer? Adding a large amount of food warms the freezer. It is normal for the motor to run longer in order to cool the freezer back down. Add no more unfrozen food at one time than will freeze in 24 hours — approximately 2 to 3 lbs (0.9 to 1.4 kg) per cubic foot of freezer space.
Is the lid opened often?Expect the motor to run longer when this occurs. In order to conserve energy, try to get everything you need out of the freezer at once, keep food organized so it is easy to find, and close the lid as soon as the food is removed.
Is the control set correctly for the surrounding conditions?Refer to the “Using the Control" section.
Is the lid not closed completely? Push the lid firmly shut. If it will not shut all the way, see "The lid will not close completely" later in this section.
Is the lid gasket sealed all the way around? Contact a qualified person or a technician.
Is there enough air circulation space around the freezer?See the "Location Requirements" section.
Is the lid opened often? Be aware that the freezer will warm when this occurs. In order to keep the freezer cool, try to get everything you need out of the freezer at once, keep food organized so it is easy to find, and close the lid as soon as the food is removed.
Has a large amount of food just been added to the freezer?Adding a large amount of food warms the freezer. It can take several hours for the freezer to return to the normal temperature.
Is the control set correctly for the surrounding conditions?Refer to the “Using the Control" section.

Error codes and troubleshooting