Amana refrigerator troubleshooting

Any modern refrigerator is a complex system, where the majority of parts interact with each other. In case of damage of one part, the entire system can fall out, if a breakdown is not corrected in time. The diagnostics of malfunction contributing to the further professional repairs of a refrigerator is the key objective of troubleshooting tables with faults` codes for amana refrigerators presented below.

Amana TG series refrigerator troubleshooting

The chart below includes troubleshooting tips for the Amana TG range of refrigerators, which is no longer in production. Some of the top selling models from this lineup were the top-freezer refrigerator TG18V1W and its versions.

ProblemSolutions
Refrigerator does not operate.• Confirm Deepfreeze"8 control is on.
• Confirm refrigerator is plugged in.
• Check fuse or circuit breaker. Plug in another item at that wall outlet.
• Wait 40 minutes to see if refrigerator restarts. If Deepfreeze1 control is on, lights work but 2 fans and compressor are not operating, refrigerator may be in defrost cycle.
Refrigerator still won't operate.• Unplug refrigerator. Transfer food to another unit or place dry ice in Deepfreeze'" section to preserve food. Warranty does not cover food loss. Check warranty certificate for specific coverage.
• Call 1-800-628-5782 inside U.S.A. and 1-319-622-5511 outside U.S.A. to locate an authorized Amana technician.
Food temperature appears too warm.• See above sections.
• Allow time for recently added warm food to reach Fresh Food or Deepfreeze'" temperature.
• Check gaskets for proper seal.
• Clean condenser coils.
• Adjust Fresh Food and/or Deepfreeze* control.
• Confirm rear air grille is not blocked. Rear air grille is located behind left garden fresh crisper.
Chiller Fresh" system temperature is too warm.• Slide Chiller Fresh™ control to colder setting.
• Adjust Deepfreeze" control to colder setting.
Food temperature is too cold.• Clean condenser coils.
• Adjust Fresh Food control.
• Adjust Deepfreeze* control to warmer setting. Allow several hours for temperature to adjust.
Refrigerator runs too frequently.• It may be normal to maintain constant temperature.
• Doors may have been opened frequently or for an extended period of time.
• Allow time for recently added warm food to reach Fresh Food or Deepfreeze* temperature.
• Clean condenser coils.
• Adjust Deepfreeze-' control.
• Check gaskets for proper seal.
Water droplets form on inside of refrigerator.• It is normal during high humidity periods or if doors have been opened frequently.
Water droplets form on outside of refrigerator.• Check door gaskets for proper seal.
• Turn extenor moisture control switch ON.
Garden Fresh"“ crispers or Chiller Fresh " system does not close freely.• Check for a package which may prevent drawer from closing properly.
• Confirm drawer is in proper position.
• Clean drawer channels with warm, soapy water. Rinse and dry thoroughly.
• Apply a thin layer of petroleum jelly to drawer channels.
• Confirm refrigerator is level.
Refrigerator has an odor.• See Odor Removal instructions in Care and Cleaning section.
Refrigerator or ice maker make unfamiliar sounds or seems too loud.• It may be normal. See Normal Operating Sounds section.
Ice maker is not producing ice.• Confirm ice maker arm is down.
• Confirm household water supply is reaching water valve.
• Confirm ice maker wiring harness is completely inserted into proper holes.
• Check for kinks in copper or plastic tubing. Remove kinks or replace tubing.
• Check electrical connections to water valve coil and connector block on refrigerator cabinet.
• Confirm Deepfreeze* section is operating at proper temperature.
Ice cubes have an odor.• See Odor Removal instructions in Care and Cleanim section.
• Discard ice and clean ice bucket or trays more frequently. Ice cubes are porous and absorb odors easily.
Ice cubes stick together or ‘shrink'.• Empty ice cube bucket or trays more frequently. If used infrequently, ice cubes may stick together or shrink.
Ice forms in inlet tube to ice maker.• Check water pressure. Low water pressure will cause valve to leak. Self-piercing valves cause low water pressure. Amana recommends using a saddle valve. Contact 1-800-843-0304 or an Amana dealer for availability. Do not use self- piercing valve. Amana Appliances is not responsible for property damage due to improper installation or water connection.

Amana TX series refrigerator troubleshooting

The Amana TX lineup includes over 15 standard door top freezer refrigerators. Their longevity can be partly explained by the fact that Amana has been manufacturing refrigerator appliances for more than 70 years: the first upright freezer for the home was produced in 1947.

ProblemsCause/Solutions
Refngerator does not operate• Does the light work? A dim light indicates low voltage or a weak bulb.
• Is the electrical power cord plugged in?
• Is a fuse or circuit breaker open? Check by plugging in another appliance or lamp at the same wall outlet.
If the lights work and the freezer control is on, but the two fans and compressor are not operating, the refrigerator is most likely in the defrost cycle. Wait 40 minutes to see if the refrigerator will restart.
If the refrigerator still won’t operateUnplug the refrigerator and take the steps necessary to preserve the food stored in the refrigerator. Dry ice may be placed in the freezer section of the refrigerator to preserve food until the refrigerator can be serviced. Doors should be left closed until the refrigerator has been repaired. Your product warranty does not cover food loss.
• If you have questions regarding the stops above, call Amana’s Consumer Information Line Tbll Free 1-800-843-0304.
• Call your nearest Amana dealer or authorized service center listed in the Yellow Pages.
If food temperature appears too warm• See section 1 above.
• Have you recently added a large supply of food? Allow adequate time for the food to reach refrigerated freezing temperature.
• Is the condenser coil area clean? (See page 14)
• Adjust refrigerator and/or freezer control. (See page 4)
If the refrigerator has an odor• Clean the inside of your refrigerator/freezer. (See page 12)
If the Deli Fresh Chiller is too warm• Is the Deli Fresh Chiller positioned in the proper place? (See page 6)
• Slide Deli Fresh Chiller control to a colder setting.
• Adjust freezer control to colder setting.
If the refrigerator food temperature is too cold• Is condenser coil area clean? (See page 14)
• Adjust refrigerator control. (See page 4)
• Adjust freezer control to warmer setting. Allow several hours for temperature to adjust.
If the refrigerator runs too much or too frequently• It may be normal to maintain an even temperature.
• Is condenser area clean? (See page 14)
• Have doors been opened frequently or for an extended period of time?
• Is freezer running too cold? Adjust freezer control. (See page 4)
• Check door alignment and gasket seal for proper closure.
If the refrigerator makes unfamiliar sounds or seems too noisyThese may be normal operating sounds. Refer to page 11 for information on sounds the unit may make.
If water droplets (condensate) form on the inside of the refrigerator• This is normal during periods of high humidity or during heavy usage.
If water droplets (condensate) form on the outside of the refrigerator• Is Exterior Cabinet Moisture Control “ON”? This will help reduce condensate.
• Check door alignment and gasket seal for proper closure.
If the crisper or Deli Fresh Chiller drawers do not close freely• Check for a package which may be keeping it from dosing properly.
• Check to confirm drawer is in proper position in the assembly.
• Clean drawer channels with warm, soapy water.
• Apply a thin layer of petroleum jelly to slide channels.
• Make sure refrigerator is level.
If there is an odor in the refrigerator or ice cubes• Clean refrigerator and freezer. (See page 12)
• Cover all foods tightly.
• Use freezer containers or freezer wrap.
If ice cubes stick together or shrink• Ice cubes may stick together or shrink if used infrequently. This is caused by air movement in the freezer, and does not indicate a malfunction.
• Empty ice cube bucket or trays more frequently.
If ice forms in the fill tube to the icemaker• This indicates sediment is in the valve, which kept the valve from closing. An in-line water filter should be added. If the problem persists, the valve will need to be cleaned or changed.
• Low water pressure will cause valve to leak Line piercing saddle valve should never be used as it can cause lower water pressure.
If the light bulb needs replacing• See instructions for changing on page 14.

Amana V Series refrigerator troubleshooting

The Amana V range consists of side-by-side refrigerators with foam-in-place doors. Some of its characteristic features are a beverage chiller and a Deli Drawer TM, a storage place with the temperature up to 5°F colder than in the fresh-food compartment.

SymptomPossible CausesCorrective Action
Unit does not run.No power to unit.Check for power at outlet. Check fuse box or circuit breaker for blown fuse or tripped breaker. Replace or reset.
Power switch either off or faulty.Check switch at high-voltage board (electronic models onlv).
Faulty service cord.Check with test light at unit. If no circuit when current is present at outlet, replace or repair.
Low voltage.Check input voltage for proper level. Take appropriate action to correct voltaqe supply problem.
Faulty freezer temperature control.Make sure all connections are tight and solid. Jumper across control. If unit runs, replace control.
Faulty timer.Check with test light. Replace if necessarv.
Faulty high-voltage board or compressor/condenser-fan relay (electronic models only) or defrost timer (non-electronic models).Check board, relay, or timer. Replace if necessary.
Faulty compressor.Check compressor motor windings for open/short. Perform compressor direct wirinq test. Replace if necessarv.
Faulty overload or relay.Check overload for continuity.
NOTE: Ensure compressor and overload are below trip temperature before testing.
Check relay resistance across terminals 2 and 3 (consult tech sheet for correct value).
Replace if necessary.
Refrigerator section too warm.Excessive door opening.Consumer education.
Shelves overloaded.Consumer education.
Hot food placed in cabinet.Consumer education.
Refrigerator temperature control set too warm.Adjust control to colder setting.
Poor door seal.Level cabinet. Adjust hinges. Replace door qasket if necessarv.
Refrigerator airflow restricted or stopped.Check damper operation: replace damper if faulty. Check temp-control: adjust or replace as required. Check evaporator fan: replace if necessary.
Interior light stays on.Check switch. Replace if necessary, or adjust door for proper switch enqaqement.
Faulty evaporator fan.Check fan switch, fan and wiring. Replace if necessarv.
Faulty compressor.Replace compressor.
SymptomPossible CausesCorrective Action
Refrigerator section too cold.Refrigerator temperature control set too cold.Adjust as needed.
Refrigerator airflow not properly adjusted.Adjust beverage chiller and chiller fresh temperature controls. Make sure deli boot seals aqainst air-supply orifice.
Freezer and refrigerator sections too warm.Temperature controls set too warm.Adjust as needed.
Poor door seals.Level cabinet; adjust hinges. Replace door qasket(s) if necessary.
Dirty condenser or obstructed qrille.Clean.
Faulty temperature controls.Check; replace if necessary.
Defrost malfunction.Check evaporator for heavy frost.
Refrigerant shortage or flow restriction.Check for leak or restriction. Repair, evacuate, and recharge system.
Freezer section too cold.Temperature control set too cold.Adjust.
Faulty freezer temperature control.Test control. Replace if necessary.
Unit runs continuously.Temperature control set too cold.Adjust.
Faulty temperature control.Test. Replace if defective.
Dirty condenser or obstructed qrille.Clean.
Poor door seal.Level cabinet; adjust hinges. Replace door gasket(s) if necessary.
Interior light stays on.Check switch. Make sure door activates switch. Adjust, replace as necessary.
Faulty condenser fan or evaporator fan.Check fan switch, fan and wiring. Replace if necessary.
Refrigerant shortage or flow restriction.Check for leak or restriction. Repair, evacuate, and recharge system.
Refrigerant overcharge.Check for overcharge. Evacuate and recharge system.
Air in system.Check for low-side air leak. Repair, evacuate, and recharqe system.
Unit runs continuously. Temperature normal or warm.Ice on evaporator.See “Ice on Evaporator.”
Unit runs continuously. Temperature too cold or too warm.Faulty defrost timer. Faulty cold control. Faulty defrost terminator. Faulty high-voltage board (electronic units).Check timer, cold control, terminator and/or high-voltage board. Replace faulty components.
SymptomPossible CausesCorrective Action
Noisy operation.Loose flooring or floor not firm.Repair floor or brace floor.
Cabinet not level.Level cabinet.
Tubing in contact with cabinet, other tubing or other metal.Adjust tubing.
Drain pan vibrating.Adjust drain pan.
Fan hits another component.Ensure fan is properly aligned, associated hardware is tight and not worn. Tighten or replace as necessary.
Fan motor bearings worn.Check fan motor for loss of lubricant and worn bearings. Replace if necessary.
Compressor grommets worn or missing. Mounting hardware loose or missing.Replace grommets. Tighten hardware as required.
Free or loose parts cause noise during operation.Inspect unit for parts that may have worked loose. Check for loose or missing screws. Replace, repair as necessary.
Frost or ice on evaporator.Defrost thermostat faulty.Check thermostat. Replace if necessary.
Evaporator fan faulty.Check. Replace if necessary.
Defrost heater remains open.Check defrost heater continuity. Replace if faulty.
Defrost timer faulty.Check timer. Replace if necessary.
Open wire or connector.Check wiring and connectors. Repair as necessary.
Unit starts and stops frequently (cycles on and off).Loose wire or thermostat connections.Check wiring and connections. Repair as necessary.
Supply voltage out of spec.Check input voltage. Correct supply problems.
Overload protector open.Check overload protector for continuity.
If open, replace overload. NOTE: Ensure overload and
compressor are below trip temperature before testing.
Faulty compressor motor capacitor.Check capacitor for open/short.
Replace if necessary. NOTE: Discharge capacitor before handlinq.
Restricted condenser air flow.Check condenser and grille for dirt. Clean as required.
Refrigerant shortage or restriction.Check for leak or restriction. Repair, evacuate, and recharqe system.