Eureka vacuum troubleshooting

Depending on the extent of a fault, repairs of vacuum cleaners can be assigned to a category of simple, medium and complex ones. There are mechanical and electric breakdowns. Only specialists of service centers are able to determine the complexity of repairs after certain diagnostics. The troubleshooting table with error codes for eureka vacuum cleaners below is an excellent assistant in this matter.

Eureka 210 series vacuum troubleshooting

ProblemPotential causeSolution
Charging indicator light is not lit while charging.• Plug isn’t properly inserted into outlet.• Make sure charging plug is securely inserted into electrical outlet.
Not enough suction power• Filter assembly is clogged.• Empty dust cup and clean filter. Page 6.
• Unit isn’t fully powered.• Charge battery. Page 4.
Not enough running time.• Unit isn’t fully powered.• Charge battery 16 hours.
Brushroll does not turn.• Brushroll is clogged.• Check brushroll for debris. Page 7

Eureka 1040 series vacuum troubleshooting

PROBLEMCAUSESOLUTION
Motor will not start.Electric PlugPush plug securely into outlet, at each end.
Try another outlet.
Check circuit breaker.
Motor suddenly stops.Thermal Cut OffPage 5.
Does not pick up debris.1.         Filters1.         Clean or replace the filters. Hint: If picking up fine dust, the filters may not look dirty but a fine substance tends to reduce suction when it blocks the airflow through the filter(s).
2.         Dust Bag2.         Empty dust bag.
3.         Hose3.         Be sure hose is secure in suction inlet. Remove any blockages from the hose that restrict the airflow.

Eureka 2970-2999 series, Eureka 2969 series, 2940-2969 series vacuum troubleshooting

ProblemCauseSolution
Motor will not startElectric Plug• Push plug securely into outlet
• Try another outlet
• Check circuit breaker
Motor stops suddenlyThermal Cut Off• Refer to page 2
Does not dean the carpet or floorFilters• Clean or replace filters. Hint: If picking up fine dust, the filters may not look dirty, but a fine substance tends to reduce suction when it blocks the airflow through the filter(s). Page 10-11
Oust Cup• Empty dust cup. Check to insure cup is properly seated and in the locked position. Hint: Be sure both top and bottom filters are in place
Hose• Be sure hose adapter is secure on back of deaner. Page 15.
• Remove any blockages from the hose that restrict the airflow. Page 15.
• Check to see that the end of the hose is firmly pressed into the top of the duster. Page 15.
• Check base hose and long hose. Page 15.
Belt• Replace a broken, cut loose or out of shape belt Page 12-13.
Brushroll• Clean hair and thread from bristles and end cap area.
• Replace brushroll if bristles are worn.
No suction at the end of hoseHose Adapter• Be sure hose adapter is secure. Page 15.
Filters• Clean or replace filters. Hint: If picking up fine dust, the filters may not look dirty, but a fine substance tends to reduce suction when it blocks the airflow through the filter(s). Page 10-11.
Screen• Clean Screen. Page 10-11.
Hose• Remove any clogs from hose that restrict the airflow.
Check base hose and long hose. Page 15.
Dust Cup• Empty dust cup. Check to insure cup is property seated and secured with lever engaged. Hint: Be sure both top and bottom filters are in place. Page 9-10.
Headlight not workingLightbulb• Replace lightbulb. Page 14.
Noise from the brushroll areaBrushroll• Remove hood and dean debris or items from the brushroll area. Page 11.
Belt• Replace a broken, cut loose or out of shape belt. Page 12-13.
Cleaner is hard to pushCleaner Height Setting• Put handle in operating position. Tilt the deaner back to raise the front wheels off the floor. Then turn the knob to a higher setting.
Belt• Replace a broken, cut loose or out of shape belt. Page 12-13.
Cleaner height knob will not turnCleaner Height Setting• Hint: Put handle in operating position. Tilt the cleaner back to raise the front wheels off floor. Then turn the knob. Page 7.

Eureka 3670 series vacuum troubleshooting

ProblemCauseSolution
Motor will not startElectric plug• Push plug securely into outlet
Power switch not turned “ON”• Try another outlet
• Check circuit breaker
• Make sure power switch is “ON”
No suction at end of hoseFull paper bag• Replace paper bag
Paper bag clogged• Replace paper bag
Hose clogged• Remove any clogs from hose that restrict airflow, then try again
Front cover not latched• Push front cover until it latches firmly
Reduced suctionFull paper bag• Replace paper bag
Slip ring open• Rotate slip ring on wand until hole is covered
Hose clogged• Remove any clogs from hose that restrict airflow, then try again
Cleaner shuts offInternal safety thermostat trips (see page 4 for details)• Unplug cleaner and check for obstructions in hose, wands and attachments
• Check for full paper bag
• Clean/replace motor filter

Eureka Atlantis Express 2550 series vacuum troubleshooting

PROBLEMCAUSESOLUTION
Motor will not startElectric PlugPush plug securely into outlet, try another outlet or check circuit breaker
Power switch is not turned ONMake sure power switch is in ON position
Cleaning Solution and water are not released from the Cleaning NozzleLow water level in clean water tankCheck the water level in the clean water tank and refill
Clean water tank or shampoo cartridgeBe sure clean water tank and shampoo cartridge are both
incorrectly installedlocked securely in place
Clog in cleaning nozzleClear the cleaning nozzle of debris
Cleaning nozzle not correctly installedMake sure nozzle is fully engaged into hose connector (see pg 5.)
Air lock in water lineWith unit off, raise nozzle and engage the trigger for 4 seconds. Turn unit on to resume spraying.
Does not pick up the dispensed cleaning solution and waterRecovery tank is fullEmpty the recovery tank and return to cleaner
Recovery tank is not fully installedMake sure recovery tank is securely locked in position
Clear suction cover is not fastened correctlyCheck to see that the suction cover is fastened properly (see pg 6.)
Minimal suction at the end of the hose Cleaning nozzle is cloggedRemove any visible clogs from nozzle that may restrict airflow
Cleaning nozzle not correctly installedMake sure nozzle is fully engaged into hose connector (see pg 5.)
Suction shuts off prematurelyExcessive foam in the recovery tank FUse correct cleaning solution. Empty recovery tank and rinse with clean water
Improper cleaning solution usedUse genuine Eureka All Purpose Shampoos and f Concentrate

Eureka Boss SmartVac 4870SZ series vacuum troubleshooting

ProblemCauseSolution
Motor will not start.Power plug• Push plug securely into outlet.
• Try another outlet.
• Check circuit breaker.
Power switch• Turn power switch to on (1).
Thermal cut-off• See above.
Vacuum does not clean carpet or bare floor.Dust bag and filters• Replace dust bag. clean and/or change filters.
• If picking up fine dust, the dust bag may not look full, but a fine substance tends to reduce suction when it blocks air flow through the bag and filters. Refer to page 3 for filter maintenance. Make sure filters and dust bag are installed properly.
Selector knob• Turn selector knob to ‘floor.’
Belt• Replace a worn or broken belt. Page 4
Hose or tubes• Remove clogs from the hose or tubes that restrict the airflow. Page 7
Bare floor setting• For bare floor cleaning, push brush roll control lever firmly to lock in ‘bare floor' setting to stop brush roll. Turn height adjustment knob to bare floor position. If brush roll still rotates, control lever is not engaged properly. Page 5
Carpet height setting• For carpet cleaning, turn height adjustment knob to another position. Push brush roll control to ‘carpet.’
No suction at the end of hose.Dust bag and filters• Replace dust bag. clean and/or change filters.
• If picking up fine dust, the dust bag may not look full, but a fine substance tends to reduce suction when it blocks air flow through the bag and filters. Refer to page 3 for filter maintenance. Make sure filters and dust bag are installed properly.
Selector knob• Turn selector knob to ‘hose.’
Hose or tubes• Remove clogs from the hose or tubes that restrict the airflow. Page 7
Vacuum is hard to push.Carpet height setting• Adjust knob to a higher position.
Belt• Replace a worn or broken belt. Page 4
Burning smell brush roll will not turn.Belt• Check brush roll for debris. Page 4
• Replace a worn or broken belt. Page 4
Brush roll control• Push brush roll control to ‘carpet.’ Note: Brush roll is not supposed to turn while handle is in upright position.
Front cover will not dose.No dust bag• Install dust bag. Page 4
• Front cover will not close if dust bag is not properly installed.
Headlight not working.Light bulb• Replace light bulb. Page 4

Error codes and troubleshooting