Hoover vacuum troubleshooting

Depending on the extent of a fault, repairs of vacuum cleaners can be assigned to a category of simple, medium and complex ones. There are mechanical and electric breakdowns. Only specialists of service centers are able to determine the complexity of repairs after certain diagnostics. The troubleshooting table with error codes for hoover vacuum cleaners below is an excellent assistant in this matter.

Hoover Air Life series vacuum troubleshooting

PROBLEMSOLUTION
My airLife isn't picking up well.You may have a clogged filter. Your filter should be rinsed every two months. Twist the top lid to the dirt cup and remove the filter. Rinse with clear warm water for two minutes. Let it dry for 24 hours before reinstalling it.
If your filter was dirty...You may also now have a clog in the system. Unhook the hose from the bottom and stretch the hose down to search for a clog. If found, remove the clog.
My airLife picks up well on hard floors, but not on carpet.When you're vacuuming, look to see if the brushroll is spinning. You should hear it. If you don't, press the carpet/hard floor button next to your handle.
I don't know how to use the wand for above floor cleaning.Put your hand on the handle. Press the wand release lever next to the power button. Slide the wand up and out. Look at the back of your machine and down to the floor. With your thumb, press the release button and remove the hose. The wand will click into the hose. See page 7 for further details.
If your brushroll is not turning on...Your brushroll may not be activated. Turn on the CARPET/HARDFLOOR button while the vacuum handle is reclined. Or, if something has obstructed the brushbar, the Motor Protection Sensor may have been activated. Remove the battery, then find and remove the obstruction. Wait 30 minutes for the unit to reset itself, replace the battery and turn on.

Hoover BH series vacuum troubleshooting

PROBLEMPOSSIBLE CAUSEPOSSIBLE SOLUTION
Cleaner won’t run1. Battery not charged.1. Charge battery for 12 hours prior to first use. Fully deplete battery before recharging on charging base. Repeat two more times. After three uses, a complete cycle will take 6-8 hours.
2. Battery dead - won’t hold a charge.2. Visit hoover.com or call 1-800-944-9200 for nearest authorized Hoover® dealer.
3. Needs service.3. Visit hoover.com or call 1-800-944-9200 for nearest authorized Hoover® dealer.
Hand Vac will not run1. Handvac not turned off before charging.1. Push power button a second time to turn on.
Cleaner won’t pick-up or Low suction1. Dirt Cup not installed correctly.1. Review Dirt Cup Removal and Cleaning section pg. 9.
2. Dirt cup is full.2. Empty dirt cup.
3. Battery charge is getting weak.3. Charge battery.
4. Filter is dirty.4. Clean filter. If filter needs to be replaced, replace filter.
5. Clogged filter.5. Remove filter and clean.
6. Nozzle/dirt passage clogged.6. Disconnect nozzle by pressing release button (see section 1.5) and remove obstruction.
Dust escaping from cleaner1. Dirt cup is full.1. Empty dirt cup.
2. Dirt cup not installed correctly.2. Review Dirt Cup Removal & Replacement.
3. Filter not installed correctly.3. Review Dirt Cup Removal & Replacement.

Hoover C series, Convertible series vacuum troubleshooting

PROBLEMPOSSIBLE REASONPOSSIBLE SOLUTION
Cleaner won't run1. Power cord not firmly plugged into outlet.1. Plug unit in firmly.
2. No voltage in wall plug.2. Check fuse or breaker.
3. Blown fuse or tripped breaker.3. Check fuse or breaker in home. Replace fuse/reset breaker.
Cleaner won't pick up1. Broken or worn belt.1. Replace belt.
2. Agitator Brushes worn.2. Replace Agitator Brushroll.
3. Filter bag full.3. Change filter bag.
4. Carpet height setting is incorrect.4. Set carpet height adjustment to appropriate setting for carpet being cleaned.
Cleaning tools won't pick up1. Hose clogged.1. Clear blockage.
2. Hose connector inserted incorrectly.2. Re-insert hose connector properly.
Cleaner hard to push1. Carpet height setting is incorrect.1. Set carpet height adjustment to appropriate setting for carpet being cleaned.

Hoover CYCLONIC BAGLESS UPRIGHT series vacuum troubleshooting

PROBLEMPOSSIBLE CAUSEPOSSIBLE SOLUTION
Cleaner won't run.Cord not firmly plugged in.Plug cord in firmly.
No voltage in wall plug.Replace fuse or reset circuit.
Agitator brushroll brushes aren't turning.Brushroll is turned off.Select a suitable carpet mode setting.
Brushroll is obstructed.Disconnect cleaner from electrical outlet. Turn cleaner over and remove any debris that have accumulated on the brushroll.
Cleaner wont pick up.Incorrect carpet height setting.Select another carpet height setting.
Dirt cup full.Empty dirt cup.
Primary filter dirty.Clean the primary filter (see page 13).
Blockage in system.Clear blockage.
Cleaner hard to push.Incorrect carpet height setting.Select a higher carpet height setting.
Cleaning tools won't pick up.Dirt cup full.Empty dirt cup.
Primary filter dirty.Clean the primary filter (see page 13).
Blockage in system.Clear blockage.
Powered pet hair cleaning tool agitator brushroll won't turn.Too much pressure being applied to tool.Continue using tool applying light pressure.
Broken or worn belt.Replace belt.
Low cleaner suction.Refer to item under “Cleaner won’t pick up”.
Power Button Flashing.Brushroll is obstructed.Turn cleaner off and disconnect from electrical outlet. Turn cleaner over and remove any debris that have accumulated on the brushroll.
Thermal protector activated.Turn cleaner off and disconnect from electrical outlet. Allow cleaner to cool for 30 minutes. Clean Filters (see pages 13-15) and check for obstruction in hose. If problem continues see service solution below.
Meeds service.Take to service center. To find nearest location, visit our website at hoover.com or call 1-877-697-5866. Monday through Friday 8am - 5pm EST

Hoover Dual Power series vacuum troubleshooting

PROBLEMPOSSIBLE CAUSEPOSSIBLE SOLUTION
Cleaner won’t run 1. Power cord not firmly plugged into outlet.1. Plug unit in firmly.
2. Blown fuse or tripped breaker.2. Check fuse or breaker in home. Replace fuse/reset breaker in home.
3. Needs service.3. Take to service center. To find nearest location, visit our website at www.hoover.com or call 1-800-944-9200.
Cleaner won’t pick-up or low suction1. Dirty Water Tank is not installed correctly.1. Review Placing Dirty Water Tank in base of cleaner - Pg. 10.
2. Dirty Water Tank is full.2. Empty Dirty Water Tank - Pg. 8.
3. Dirty 3. Water tank is clogged.3. Clean Dirty Water Tank - Pg. 9.
4. Air path is clogged.4. Unclog air path.
Water escaping from Cleaner1. Dirty Water Tank is full.1. Emptying Dirty Water Tank - Pg. 8.
2. Dirty Water tank is not installed correctly.2. Review Placing Dirty Water Tank in base of cleaner - Pg. 7.
3. Clean Water Solution Tank not installed properly.3. Review Clean Water Solution Tank Installation - Pg. 7.
Cleaner won’t dispense1. Clean water solution tank is empty.1. Fill cleaner solution tank.
2. Clean Water Solution Tank not installed properly.2. Review Clean Water Solution Tank Installation - Pg. 7.
3. Needs service.3. Take to service center. To find nearest location, visit our website at www.hoover.com or call 1-800-944-9200.
Motor noise Becomes high-pitched1. Dirty Water Tank is full.1. Empty Dirty Water Tank - Pg. 8.
2. Dirty water tank is clogged.2. Clean Dirty Water Tank - Pg. 9.
3. Air path is clogged.3. Unclog air path.
4. The float in the Dirty Water Tank has been activated.4. Review Emptying & Cleaning the Dirty Water Tank - Pg. 8.
Brush rolls are not spinning1. Belt needs to be changed.1. Refer to how to change belt - Pg. 10.
2. Something is jammed in the brushroll.2. Remove jammed item from cleaner with unit turned off and unplugged.

Hoover Encore Canisfer Cleaner with Power Nozzle series vacuum troubleshooting

ProblemPossible causePossible solution
A. Cleaner won’t run1. Not firmly plugged in.1. Plug unit in firmly.
2. No voltage in wail plug.2. Check fuse or breaker.
3. Blown fuse/tripped breaker.3. Replace fuse/reset breaker.
B. Cleaner Suction low1. Bag full.1. Change paper bag.
2. Obstruction in hose, wands, or nozzle connector.2. Remove foreign object.
3. Secondary filter dirty.3. Clean filter.
4. Bag not opening.4. Open bag by pulling folds..
5. Suction regulator control improperly set.5. Adjust suction regulator.
6. Hose not property connected to cleaner.6. Reconnect hose.
C. Agitator won’t run1. Hose power cord not firmly plugged in.1. Plug firmly into receptacle on cleaner base and underneath hand grip.
2. Broken or worn belt 2. Replace belt
3. Nozzle sealed to carpet3. Open suction regulator.
D. Nozzle won’t pick up1. Low cleaner suction.1. See Item B.
2. Obstruction in nozzle connector.2. Remove foreign object.
3. Agitator not running.3. see item c.
4. Agitator brushes worn.4. Replace brushes.

Hoover F series vacuum troubleshooting

PROBLEMPOSSIBLE CAUSEPOSSIBLE SOLUTION
Cleaner won’t run.1. Not firmly plugged in.1. Plug unit in firmly.
2. No voltage in wall plug.2. Check fuse or breaker in home.
3. Blown fuse or tripped breaker.3. Replace fuse or reset breaker in home.
Low suction.1. Dirty Water Tank full/automatic shut off engaged.1.Remove and empty Dirty Water Tank. Clean filter screen.
2. Blockage In tool on end of hose.2. Remove tool and clear blockage.
3. Dirty Water Tank lid not on correctly.3. Make sure lid is on securely.
4. Clean Water Tank empty, but detergent remains.4. Fill Clean Water Tank
Clean water won’t dispense.1. Clean Water Tank not firmly in place.1. Make sure tank is securely locked in position.
2. Clean Water Tank or detergent container empty.2. Refill container according to instructions for surface being cleaned.
3. Dirty Water Tank lid not on correctly.3 .Make sure lid is firmly in place.
Detergent won’t dispense1. Valve cap clogged.1. Remove and clean valve cap (see instructions below).
Brushes/brush indicator won’t rotate during floor cleaning.1. Dirty filter screen on bottom of unit.1. Clean screen.

Hoover T-Series vacuum troubleshooting

PROBLEMPOSSIBLE CAUSEPOSSIBLE SOLUTION
Vacuum won’t run1. Power cord not firmly plugged into outlet.1. Plug unit in firmly.
2. Blown fuse or tripped breaker.2. Check fuse or breaker in home. Replace fuse/reset breaker in home.
3. Thermal Protector activated.3. Unplug and allow vacuum to cod for 30min. (This willl reset the thermal protector)
System Check Indicator has turned red or Vacuum won’t pick up or Low suction1 .Rinsable Filter and/ or Filter made with HEPA media is dirty.1. Clean Rinsable Filter and or Filter made with HEPA media - Pg. 9 and 10.
2. Dirt cup full and/ or clogged.2. Empty dirt cup - Pg. 9.
3. Broken or worn belt.3. Replace belt - Pg.12.
4. Brushroll and/ or Hose clogged.4. Check Hose - Pg. 11. Check Brushrol - Pg. 11.
5. Carpet height setting is incorrect.5. Set Carpet Height Adjustment to appropriate setting for carpet being cleaned - Pg.7.
6. Suction Only Mode is ON.6. Step on Brushroll ON/OFF Pedal to turn Suction Only Mode OFF - Pg. 6.
Cord Rewind does not work1. Cord reel does not retract.1. Call 1-800-944-9200 for the nearest authorized service representative
Oust escaping from vacuum1. Dirt cup full.1. Empty dirt cup - Pg. 9.
2. Dirt cup not installed correctly.2. Review Dirt Cup removal & replacement - Pg- 9.
3. Hose not installed correctly.3. Review Hose installation - Pg. 7.
4. Rinsable and/ or Filter made with HEPA media not installed completely.4. Review Filter Removal and Cleaning - Pg. 9 and 10.
Headlight not working1. Bulb burnt out.1. Replace bulb - Pg. 12.
2. Loose electrical wires.2. Call 1-800-944-9200 for nearest authorized Hoover* dealer.
Vacuum is difficult to push or won’t move forward1. Carpet height setting is incorrect.1. Set Carpet Height Adjustment knob to appropriate setting for carpet being cleaned -Pg. 7.
Powered Hand Tool brushroll won’t turn1. Too much pressure being applied to tool.1. Continue using tool applying light pressure.
2. Blockage.2. Remove blockage - Pg. 11
3. Low vacuum suction.3. Check items under “Vacuum won't pick or Low suction."
Smoky/burning smell detected1. Belt broken or stretched.1. Replace brushroll belt - Pg. 13.
2. Brushroll is clogged.2. Clear/ remove debris from brushroll - Pg. 11.

Hoover WindTunnel T series vacuum troubleshooting

Problem CauseSolution
Vacuum won't run1. Power cord not firmly plugged into outlet1. Plug unit in firmly.
2. Blown fuse or tripped breaker.2. Check fuse or breaker in home. Replace fuse/reset breaker in home.
3. Thermal Protector activated.3. Unplug and allow vacuum to cool for 30min. (This will reset the thermal protector)
System Check Indicator has turned red or Vacuum won't pick up or Low suction1. Rinsable Filter and/ or HEPA Filter is dirty.1. Clean Rinsable Filter and/ or HEPA Filter - Pg.9
2. Dirt Cup full and/ or clogged.2. Empty Dirt Cup - Pg.8.
3. Broken or worn Belt.3. Replace Belt - Pg.12.
4. Brushroll and/ or Hose clogged.4. Check Hose - Pg.11. Check Brushroll - Pg.10.
5. Carpet height setting is incorrect.5. Set Carpet Height Adjustment to appropriate setting for carpet being cleaned - Pg.7.
Dust escaping from vacuum 1. Dirt Cup full.1. Empty Dirt Cup - Pg. 8.
2. Dirt Cup not installed correctly.2. Review Dirt Cup removal & replacement - Pg. 8.
3. Hose not installed correctly.3. Review Hose installation - Pg. 7.
4. Rinsable and/or HEPA Filter not installed completely.4. Review Filter Removal and Cleaning.
Powered Hand Tool brushroll won t turn1. Too much pressure being applied to tool.1. Continue using tool applying light pressure.
2. Blockage.2. Remove blockage - Pg. 11
3. Low vacuum suction.3. Check items under '“Vacuum won't pick or Low suction.”
Smoky/burning smell detected1. Belt broken or stretched.1. Replace brushroll belt - Pg. 12.
2. Brushroll is clogged.2. Clear/ remove debris from brushroll - Pg. 10.

 

Error codes and troubleshooting