Machine Won’t Run. | Air inlet screen is plugged with debris. | Clean off debris thoroughly. |
| Not firmly plugged in. | Plug unit in firmly or try another outlet. |
| Rainbow not properly latched to water basin. | Ensure side latches of water basin are locked. |
| Automatic resetting motor protector has tripped. | Turn Rainbow off. Leave off for two seconds. Turn Rainbow back on. |
| Defective cord, switch or machine. | Call your Rainbow Distributor or Rainbow Service Center. |
Loss of Airflow. | Machine not correctly positioned on water basin. | Ensure machine is properly seated and latched onto water basin. |
| Plugged hose, wand attachment or Power Nozzle. | Remove obstruction from clogged area. |
| Incorrect airflow control sleeve setting. | Adjust airflow control sleeve setting on curved wand. |
| HEPA Neutralizer needs servicing or replacement. | Remove HEPA Neutralizer and clean or replace. |
| Machine is running on low speed. | Turn power switch to high speed. |
| Separator is clogged or dirty. | Remove separator and clean. |
Discharges Dust. | Low level of water in basin. | Fill water basin to correct level. |
| Excessively dirty water in basin. | Replace with clean water. |
| Hole in HEPA Neutralizer. | Call your Rainbow Distributor or Rainbow Service Center for replacement. |
Heavy Foaming of Water in Water Basin. | Soapy contaminant in water basin. | Replace with clean water. |
| High level of water in basin. | Empty water basin and refill to correct level. |
Musty Odor. | Water basin not cleaned or dumped after use. | Clean water basin and use Deodorant Air Freshener while cleaning. |
| Separator clogged or dirty. | Remove separator and clean. |
| Damp HEPA Neutralizer. | |
| Machine stored on water basin. | Do not store machine on water basin. |
Machine Running Hot, Hot or Burnt Odor | Plugged hose, wand, attachment or Power Nozzle. | Remove obstruction from clogged area. |
| Machine not sealed on water basin properly. | Ensure machine is properly seated and latched onto water basin. |
Different Tone, Noise or Vibration. | Separator clogged or dirty. | Remove separator and clean. |
| Water level is above center dome in water basin. | Empty water basin and refill to correct level. |