Zenith DVD player troubleshooting

SymptomCauseCorrection
No power.• The power cord is disconnected.• Plug the power cord into the wall outlet securely.
The power is on, but the DVD player does not work.• No disc is inserted.• Insert a disc. (Check that disc indicator in the display window is lit.)
No picture.• The TV is not set to receive DVD signal output.• Select the appropriate video input mode on the TV so the picture from the DVD player appears on the TV screen.
• The video cable is not connected securely.• Connect the video cable securely.
• The connected TV power is turned off.• Turn on the TV.
No sound.• The equipment connected with the audio cable is not set to receive DVD signal output.• Select the correct input mode of the audio receiver so you can listen to the sound from the DVD player.
• The audio cables are not connected securely.• Connect the audio cable securely.
• The power of the equipment connected with the audio cable is turned off.• Turn on the equipment connected with the audio cable.
• The Digital Audio Output is set to the wrong position.• Set the Digital Audio Output to the correct position, then turn on the DVD player again by pressing POWER.
The playback picture is poor.• The disc is dirty.• Clean the disc.
The DVD player does not start playback.• No disc is inserted.• Insert a disc. (Check that disc indicator in the display window is lit.)
• An unplayable disc is inserted.• Insert a playable disc. (Check the disc type, color system, and Regional code.)
• The disc is placed upside down.• Place the disc with the playback side down.
• The disc is not placed within the guide.• Place the disc on the disc tray correctly inside the guide.
• The disc is dirty.• Clean the disc.
• The Rating level is set.• Cancel the Rating function or change the rating level.
The remote control does not work properly.• The remote control is not pointed at the remote sensor of the DVD player.• Point the remote control at the remote sensor of the DVD player.
• The remote control is too far from the DVD player.• Operate the remote control within 23 ft (7 m).
• There is an obstacle in the path of the remote control and the DVD player.• Remove the obstacle.
• The batteries in the remote control are exhausted.• Replace the batteries with new ones.