The possibility of any hitch of a coffee maker must be revealed as soon as possible. The system of automatic diagnostics installed in some models of coffee makers provides a great help. Such machines are fit with sensors, indicators and special devices, which serve for notification of owners. Our troubleshooting table with error codes for вreville coffee makers below will help you to understand these notifications.
Barista Express BES870XL is a model of automatic coffee maker produced by Melbourne-based brand Breville. Some of its characteristic features include conical burr grinders made of stainless still, automatic dosing, hand-free grinding, as well as a patented razor dose trimming tool, which serves precision dosing and consistent extraction.
| PROBLEM | POSSIBLE CAUSES | WHAT TO DO |
|---|---|---|
| Machine does not heat up. STEAM/HOT WATER light fl ashes when the machine is turned on. | STEAM/HOT WATER dial is not in the STANDBY position. | Turn the STEAM/HOT WATER dial to the STANDBY position. Machine will commence heating. |
| Water does not fl ow from the group head. No hot water. | Machine has not reached operating temperature. | Allow time for the machine to reach operating temperature. The POWER button light will stop fl ashing and all button lights on the control panel will illuminate when ready. |
| Water tank is empty. | Fill tank. | |
| Water tank is not fully inserted and locked into position. | Push water tank down completely to lock into place | |
| Machine needs to be decalcifi ed. | ||
| Coffee is ground too fi nely and/or too much coffee in fi lter basket and/or over tamping and/or fi lter basket is blocked. | ||
| Espresso only drips from the portafi lter spouts or not at all. | Coffee is ground too fi nely. | Use slightly coarser grind. |
| Too much coffee in the fi lter basket. | Lower dose of coffee. | |
| Coffee tamped too fi rmly. | Tamp between 30–40lbs or 15–20kg of pressure. | |
| Water tank is empty | Fill tank. | |
| Water tank is not fully inserted and locked into position. | Push water tank down completely to lock into place. | |
| The fi lter basket may be blocked. | Use the pin on the end of the provided cleaning tool to unblock the hole(s). If the hole(s) remain blocked, dissolve a cleaning tablet in hot water and soak fi lter basket and portafi lter in solution for approx. 20 minutes. Rinse thoroughly. | |
| Machine needs to be decalcifi ed. | ||
| Espresso runs out too quickly. | Coffee is ground too coarsely | Use slightly fi ner grind. |
| Not enough coffee in the fi lter basket. | Increase dose of coffee. | |
| Coffee tamped too lightly | Tamp between 30–40lbs or 15–20kg of pressure. | |
| Espresso runs out around the edge of the portafi lter. | Portafi lter not inserted in the group head correctly. | Ensure portafi lter is completely inserted and rotated until resistance is felt. |
| There are coffee grounds around the fi lter basket rim. | Clean excess coffee from the rim of the fi lter basket to ensure a proper seal in group head. | |
| Too much coffee in the fi lter basket. | Lower dose of coffee. | |
| The silicone seal surrounding the shower screen needs to be replaced to ensure the portafi ler is properly secured into the group head. | ||
| No steam. | Machine has not reached operating temperature. | Allow time for the machine to reach operating temperature. The STEAM/HOT WATER light will fl ash to indicate the machine is heating to create steam. During this time, condensed water may purge from the steam wand. This is normal. When the STEAM/ HOT WATER light stops fl ashing the steam wand is ready for use. |
| Water tank is empty. | Fill tank. | |
| Water tank is not fully inserted and locked into position. | Push water tank down completely to lock into place. | |
| Machine needs to be decalcifi ed. | ||
| Steam wand is blocked. | ||
| STEAM/HOT WATER dial is not in the STEAM position. | Ensure the STEAM/HOT WATER dial is completely rotated to the STEAM position | |
| Coffee not hot enough. | Cups not pre-heated | Rinse cups under hot water outlet and place on cup warming tray. |
| Portafi lter not pre-heated. | Rinse portafi lter under hot water outlet. Dry thoroughly. | |
| Milk not hot enough (if making a cappuccino or latté etc). | Heat milk until base of the jug becomes hot to touch. | |
| Machine needs to be decalcifi ed. | ||
| No crema. | Coffee tamped too lightly | Tamp between 30–40lbs or 15–20kg of pressure. |
| Coffee is ground too coarsely | Use slightly fi ner grind. | |
| Coffee beans or pre-ground coffee are not fresh. | If grinding fresh whole coffee beans, buy freshly roasted coffee with a “roasted on” date and use within 2 weeks of this date. If using pre-ground coffee, use within a week of grinding | |
| The fi lter basket may be blocked. | Use the pin on the end of the provided cleaning tool to unblock the hole(s). If the hole(s) remain blocked, dissolve a cleaning tablet in hot water and soak fi lter basket and portafi lter in solution for approx. 20 minutes. Rinse thoroughly. | |
| Single Wall fi lter baskets are being used with pre-ground coffee. | Ensure you use Dual Wall fi lter baskets with pre-ground coffee. | |
| Drip tray fi lls too quickly. | Auto purge feature. Water is automatically released into the drip tray after the steam and hot water functions to ensure the thermocoil is at the optimal temperature for extracting espresso. | No action required as this is the normal operation of the machine. |
| Pulsing/pumping sound while extracting espresso or steaming milk. | The machine is carrying out the normal operation of the 15 bar Italian pump. | No action required as this is the normal operation of the machine |
| Water tank is empty. | Fill tank. | |
| Water tank is not fully inserted and locked into position. | Push water tank down completely to lock into place. | |
| Water leaking. | Auto purge feature. Water is automatically released into the drip tray after the steam and hot water functions to ensure the thermocoil is at the optimal temperature for extracting espresso | Ensure the drip tray is fi rmly pushed in place after using the steam and hot water functions. Empty the drip tray regularly |
| Water tank is not fully inserted and locked into position. | Push water tank down completely to lock into place. | |
| The silicone seal surrounding the shower screen needs to be replaced to ensure the portafi ler is properly secured into the group head. | ||
| Machine is on but ceases to operate. | The safety thermal-cut out may have activated due to the pump or g | Press the POWER button to switch the machine off and unplug from the power outlet. Allow to cool for about 30–60 minutes. |
| No ground coffee coming from grinder. | No coffee beans in hopper | Filler hopper with fresh coffee beans. |
| Blocked grinder chamber or chute. | Clean and clear grinder chamber and chute. | |
| Water / moisture in grinder chamber and chute. | Clean and clear grinder chamber and chute. Ensure burrs are thoroughly dry before re-assembling. It is possible to use a hair dryer to blow air into the grinder chamber. | |
| FILTER SIZE LED’s are fl ashing. | Bean hopper is not attached correctly | Remove hopper, check for debris and then re-lock hopper into position. |
| Too much/too little ground coffee is being delivered to the fi lter basket. | Grind amount settings are incorrect for particular grind size. | Use the GRIND AMOUNT dial to increase or decrease the grind amount. |
| Grinder is making a loud noise. | Blockage or foreign object in grinder. | Remove hopper, check for debris or blockage. |
800ES is an 800 Class™ espresso machine boasting an extra-large cup warming plate. The 15 bar pump was designed and made in Italy. This model of coffee maker also includes a thermoblock heating system and an advanced dual wall crema system designed to make a better crema.
| PROBLEM | POSSIBLE CAUSES | WHAT TO DO |
|---|---|---|
| Coffee is too cold | Machine not preheated | Ensure the red ‘Heating’ light cycles off as this is when the machine has reached the correct temperature. |
| Cups not preheated | The cup warming plate starts to warm up as the machine warms up. | |
| Milk not heated enough (if making a cappuccino or latté) | When the base of the jug becomes too hot to touch this is when the milk is heated at the correct temperature. | |
| No crema | Coffee is not tamped firmly enough | |
| Coffee grind is too coarse | Ensure you use a suitable espresso grind. | |
| Ground Coffee is not fresh | Pre-ground coffee should not be kept for longer than a week. | |
| Filter holes are blocked | Use the fine pin on the cleaning tool to clear the holes. | |
| Machine is making pulsing/pumping sound while extracting coffee or steaming milk. | The machine is carrying out the normal operation of the 15 bar pump | No action required as this is the normal operation of the machine |
| No steam/hot water is generated | Machine is not turned on | Ensure the machine is plugged in, switched on at is generated the power outlet and the ‘on/off’ button is in the ‘on’ position. |
| Water tank is empty | ||
| Selector Control not in ‘Steam’ position | Turn the selector control to the ‘Steam’ position. Ensure the steam button is selected for steam and ‘Hot Water’ button selected for hot water | |
| Steam Wand is blocked | Use the pin on the cleaning tool to clear the opening. If the steam wand continues to be blocked, remove the tip of the steam wand using the spanner in the middle of the cleaning tool. | |
| Milk is not foamy after frothing | Not enough steam | Steam wand may be blocked. |
| Milk is not fresh and cold | Milk must be cold and fresh. | |
| Machine not working | The unit appears to be ‘on’ but the machine ceases to operate. | The safety thermal cut-out may have activated due to the pump overheating. Turn the machine off and allow it cool for about 30-60 minutes. |
BDC550XL belongs to the YouBrew generation of coffee machines manufactured by Australia-based company Breville. Owners of this household appliance may evaluate all the benefits of the integrated burr grinder as well as the seven strength settings allowing to vary the amount of freshly ground coffee.
| Problem | POSSIBLE CAUSES | WHAT TO DO |
|---|---|---|
| ‘LOCK BEAN HOPPER’ on LCD screen | Hopper not locked in place. | Turn the locking knob clockwise in the direction of the LOCK arrow until it clicks. |
| Unable to lock bean hopper | Coffee beans obstructing bean hopper locking device. | Remove bean hopper. Clear coffee beans from the grinding chamber and around the upper burr. Try re-locking the bean hopper. |
| ‘FILL TANK’ on LCD screen | Water tank is empty. | Press open the flip-top water tank lid. Pour the desired amount of cold, preferably filter water. |
| ‘EMPTY COFFEE FILTER’ on LCD screen | Coffee basket not in place or not correctly assembled. | Check that the coffee basket lid is closed and the coffee basket is firmly seated on the two door hooks. |
| Swing-out door not closed properly | Close the door until it clicks shut. | |
| Coffee basket not emptied of used grinds. | Remove the coffee basket and discard used grinds. Wash the coffee basket, taking particular care to rinse the chute area. Dry thoroughly (especially the chute area). Attach to the swing-out door. Close the door until it clicks shut. | |
| Grinder starts but operates with a loud noise. No coffee in the coffee basket. | Grinder is blocked with a foreign item. | Check the bean hopper for any foreign body. |
| Moisture clogging grinder. | Clean and thoroughly dry the grinding burrs and coffee grinds chute. It is possible to use a hair dryer to blow air into the grinding chamber and dry the lower burr. Only re-commence use when the grinding chamber and grinding burrs are completely dry. | |
| No coffee beans in bean hopper. | Fill bean hopper with fresh coffee beans. | |
| Coffee grinds in coffee | Using the gold tone filter. | The gold tone filter will allow some fine coffee grinds to fall into the coffee. This is normal. Switch to using a paper filter (8-12 cup, flat base basket style with ~ 3¼”/8.25cm base) if you wish to eliminate all grinds. |
| Coffee basket has not been properly cleaned. Residual grinds from previous use. | After each use, wash the coffee basket, taking particular care to rinse the chute area. Dry thoroughly (especially the chute area). Ensure there are no grinds in the coffee basket before lining the coffee basket with the gold tone or paper filter. | |
| Coffee basket overflows | The coffee basket is clogged. | This can occur for a number of reasons: • If using pre-ground coffee, ensure it is a drip coffee grind and not too fine. Never use Espresso grind. • Check that the coffee basket is lined with only one paper filter. • Check that either the gold tone filter or the paper filter is used. Do not use both together. • Check that the gold tone filter mesh is clear and unclogged. |
| Coffee basket drips | Residual grinds in the drip stop outlet. | With the coffee basket lid open, push up the drip stop outlet (the hemisphere on the underside of the coffee basket). A valve will rise inside the coffee basket. Ensure there are no grinds underneath this valve. Thoroughly dry the coffee basket (especially the chute area) before lining the coffee basket with the gold tone or paper filter. |
| Carafe overflows | Carafe was not completely empty before brewing. | Always ensure the carafe is completely empty before brewing. |
| No coffee comes out | The coffee basket is clogged. | Never open the swing-out door and remove the coffee basket while brewing. Hot water and coffee can cause injury. Turn the POWER button off and remove the plug from the power outlet. Wait 10 minutes before opening the swing-out door and removing the coffee basket. Follow the solutions for ‘Coffee basket overflows’. |
| Coffee is watery | Insufficient beans in the bean hopper. | Fill the hopper with fresh beans. We recommend always keeping the hopper full (0.5lb maximum) to ensure there are sufficient beans. |
| Bean hopper and/or burr grinder is blocked. | ||
| Beans are in the hopper but not feeding into the grinding burrs | Dark, oily beans can stick to the sides of the hopper. | Stir the beans to loosen. Don’t store beans in the hopper. |
| The hopper is over-packed and the grinder is jamming | Remove some of the beans. Stir the remaining beans to loosen | |
| Coffee not strong enough / too strong | Strength setting is incorrect. | Check the selected strength setting displayed on the LCD screen. |
| Coffee not hot enough | A pre-heated coffee basket, carafe or cup will help maintain the coffee’s optimal temperature and keep coffee hotter for longer. Fill with hot water for about 30 seconds then discard the water | |
| I cannot select the ‘FLAVOR’ setting | The ‘FLAVOR’ setting is only selectable in SINGLE CUP mode. | |
| Machine takes a long time to brew | The Brew IQ® System will intelligently pre-heat and dose grinds for optimum temperature and taste. This may result in longer grinding, pre-heating and brewing times than what you are normally used to. | If you would like to reduce the overall brewing time and are using SINGLE CUP mode, select a lower flavor setting. The ‘LITE’ setting will steep for less time, however this will produce a lighter flavored coffee. |
| Machine uses a lot of coffee | The Brew IQ® System has been calibrated to dose the optimum water to coffee grinds ratio to achieve the best flavor profile. Depending on the strength setting selected, this may result in more coffee being ground than what you are normally used to. However the result will be a bolder, more full-flavored coffee. | If you would like to use less coffee beans, select a lower strength setting |
| Amount brewed is too little / too much | There is excessive mineral build-up affecting the performance of the machine. | De-scale the machine. |
| The volume calibrations need to be reset. | Recalibrate the machine by flushing it twice. | |
| The water tank was filled once the coffee machine had already started a brewing cycle. | Always fill the water tank before starting a brewing cycle. Never fill during a brewing cycle. | |
| I cannot select a certain carafe amount | The minimum carafe amount is 2 cups, while the maximum is the number of cups of water in the tank, up to 12 cups. | Press open the flip-top water tank lid. Pour the desired amount of cold, preferably filtered water. This amount will be brewed. |
| My cup does not fit under the drip stop outlet. | The maximum cup or travel mug dimensions are 7.5” height, 2¾" diameter. | Remove the drip tray at the base of the machine. Press the OPEN button to open the swing-out door. Insert the cup/mug into the drip tray cavity before closing the swing-out door. |
| I regularly switch beans | Buy an additional bean hopper to make transfer and storage of beans easier. To grind out any residual coffee beans, lock an empty bean hopper onto the machine. Completely fill the water tank, select ‘12 CUPS’ and the ‘INTENSE’ strength setting. Press the START | CANCEL button. When the grinder stops grinding, press the START | CANCEL button to cancel the cycle. Remove the coffee grinds from the coffee basket. | |
| ‘DE-SCALE’ on LCD screen | There is excessive mineral build-up affecting the performance of the machine. | Remove the ‘DE-SCALE’ icon by pressing the SINGLE CUP and CARAFE button together, then de-scale the machine. |
| I want to empty the water tank | ||
| Water is leaking from the back of the machine | Water tank is overfilled. | Do not exceed the 12 cup maximum. The machine will beep when full and the water level float will rise to indicate the maximum level. |
| Steam when grinding and brewing | This is normal. It is the rear steam vent releasing steam. | |
| ‘CLEAN COFFEE CHUTE’ on LCD screen | Grinding burrs and coffee grinds chute need to be cleaned. We recommend doing this immediately to avoid clogging and overflowing of the coffee basket. | • Thoroughly clean the coffee basket and gold tone filter to ensure they are clear and unclogged of any coffee grinds. • Check the bean hopper for any foreign body. |
| Machine beeps and displays ‘1’ on the LCD screen | There is an issue with the coffee grinds chute disc. | Remove the plug from the power outlet. Wait 10 seconds then reinsert. Check the coffee grinds chute disc for any build-up of coffee grinds. This is the stainless steel disc that is visible when the swing-out door is opened. A build-up of grinds on this disc can affect the performance of the machine. Wipe the disc clean then dry thoroughly. If the problem persists, call Breville Consumer Service. |
| Machine beeps 20 times in fast succession and ‘2’ is displayed on the LCD screen | Remove the plug from the power outlet. Wait 10 seconds then reinsert. If the problem persists, call Breville Consumer Service. |
The Breville BES810 coffee maker belongs to the Duo-Temp Pro series. It is equipped with PId temperature control promising a better temperature stability, an integrated thermocoil heating system, as well as low-pressure pre-infusion helping to gently expand grinds for a better extraction.
| PROBLEM | POSSIBLE CAUSES | WHAT TO DO |
|---|---|---|
| Coffee does not run through | Machine is not turned On | Ensure the machine is plugged in, switched On at the power outlet and the POWER button is pressed. |
| Water tank is empty | ||
| The Control Dial not in ‘Espresso’ position | Turn the Control Dial to the ‘Espresso’ position | |
| Coffee grind is too fine | Ensure you use a suitable espresso grind. | |
| Too much coffee in the filter basket | ||
| Coffee tamped too firmly | ||
| The filter is blocked | Use a pin to clear the holes. | |
| Coffee runs out too quickly | The coffee grind is too coarse | Ensure you use a suitable espresso grind. |
| Not enough coffee in the filter | ||
| Coffee not tamped firmly enough | ||
| Coffee is too cold | Cups not preheated | Preheat cups. When the base of the jug becomes too hot to touch this is when milk is heated at the correct temperature. |
| No crema | Coffee is not tamped firmly enough | |
| Coffee grind is too coarse | Ensure you use a suitable espresso grind. | |
| Ground coffee is not fresh | Change to freshly roasted beans. | |
| Filter holes are blocked | Use the fine pin on the cleaning tool to clear the holes. | |
| Machine is making pulsing/pumping sound while extracting coffee or steaming milk | The machine is carrying out the normal operation of the 15 bar Italian pump | No action required as this is the normal operation of the machine. |
| Coffee runs out around the edge of the portafilter | Portafilter is not inserted into the group head properly | Insert portafilter into the group head and align with ‘LOCK’ on the group head collar, until resistance is felt. |
| There are coffee grounds around the filter basket rim | Clean any excess ground coffee from the rim of the filter basket to ensure a proper fit into the group head. | |
| Too much ground coffee in the filter basket | ||
| Ground coffee has been tamped too firmly | ||
| Incorrect filter for amount of ground coffee used | Ensure you use the 1 CUP filter for 1 cup of coffee and the 2 CUP filter for 2 cups of coffee. | |
| Coffee drips from the portafilter spouts | The water tank is empty or low | |
| Coffee grind is too fine | Ensure you use a suitable espresso grind. | |
| Too much coffee in basket | ||
| Machine is blocked by mineral deposits | Decalcify the machine. | |
| Machine is making a loud and continuous pumping noise | Water tank is empty | |
| Water tank is not securely in place | ||
| No steam is generated • | Machine is not turned on | Ensure the machine is plugged in, switched On at the power outlet and the POWER button is pressed. |
| Water tank is empty | ||
| Control Dial not in ‘Steam’ position | Turn the Control Dial to the ‘Steam’ position. Use the ‘SELECT’ button to toggle to ‘Steam’. Ensure the ‘Steam’ LED is illuminated for steam and the ‘Hot Water’ LED is illuminated for hot water. | |
| Steam Wand is blocked | Use the pin on the cleaning tool to clear the opening. If the steam wand continues to be blocked remove the tip of the steam wand using the spanner in the middle of the cleaning tool. | |
| No hot water | Empty tank | Fill tank. |
| Steam Wand is blocked | Use the pin on the cleaning tool to clear the opening. If the steam wand continues to be blocked remove the tip of the steam wand using the spanner in the middle of the cleaning tool. | |
| Milk is not smooth after texturing | Not enough steam | Steam wand may be blocked. |
| Milk is not cold enough | Use cold fresh milk | |
| Machine is not working | The safety thermal cut out may have activated due to the pump overheating. Turn the machine off and allow to cool for about 30-60 minutes. |
Breville BES820XL coffee maker, also known as the Die cast espresso machine, offers a wide range of modes, from manual control to programmable coffee making. Custom set programming, an advanced brew process, the auto power down and a new espresso pressure gauge are among its key features.
| PROBLEM | POSSIBLE CAUSES | WHAT TO DO |
|---|---|---|
| When the machine is switched on, the steam and hot water lights are flashing. | Selector Control is not in ‘Standby’ position | Turn the Selector Control to ‘Standby’ position. Machine will commence normal heat up procedure |
| Coffee does not run through | Machine is not turned on or plugged in | Ensure the machine is plugged in and the POWER button is pressed to ‘on’. |
| Water tank is empty | ||
| Coffee grind is too fine | Ensure you use a suitable espresso grind. | |
| Too much coffee in the filter | ||
| Coffee tamped too firmly | ||
| The filter is blocked | Use the fine pin on the cleaning tool to clear the holes. | |
| Coffee runs out too quickly | The coffee grind is too coarse | Ensure you use a suitable espresso grind. |
| Not enough ground coffee in the filter | ||
| Ground coffee not tamped firmly enough | ||
| Coffee is too cold | Cups not preheated | The cup warming plate starts to warm up as the machine warms up. |
| Milk not heated enough (if making a cappuccino or latté) | When the base of the jug becomes too hot to touch this is when the milk is heated at the correct temperature. | |
| No créma | Coffee is not tamped firmly enough | |
| Coffee grind is too coarse | Ensure you use a suitable espresso grind. | |
| Ground coffee is not fresh | Pre-ground coffee should not be kept for longer than a week. | |
| Filter holes are blocked | Use the fine pin on the cleaning tool to clear the holes. | |
| Machine is making pulsing/ pumping sound while extracting coffee or steaming milk | The machine is carrying out the normal operation of the 15 bar pump | No action require as this is the normal operation of the machine. |
| Coffee runs out around the edge of the filter holder | Filter holder is not inserted in the brew head properly | |
| There are coffee grounds around the filter rim | Clean any excess ground coffee from the rim of the filter holder to ensure a proper fit into the brew head. | |
| Too much ground coffee in the filter | ||
| Ground coffee has been tamped too firmly | ||
| Incorrect filter for amount of ground coffee used | Ensure you use the small filter for 1 cup of coffee and the larger filter for 2 cups of coffee. | |
| Coffee filters out in drops from the filter holder | The water tank is empty or low | |
| Coffee grind is too fine | Ensure you use a suitable espresso grind. | |
| Machine is blocked by mineral deposits | Decalcify the machine. | |
| Machine is making a loud and continuous pumping noise | Water tank is empty | |
| Water tank is not securely in place | ||
| Coffee is too weak or watery | Coffee grind is not fine enough | Ensure you use a suitable espresso grind. Use a dark roast coffee generally labelled ‘Espresso Blend’. |
| No steam/hot water is generated | Machine is not turned on | Ensure the machine is plugged in and the power is on |
| Water tank is empty | ||
| Selector Control is not in ‘Steam’ or ‘Hot Water’ position | Turn the selector control to the ‘Steam’ or ‘Hot Water’ position. | |
| Steam Wand is blocked | Use the pin on the cleaning tool to clear the opening. If the steam wand continues to be blocked remove the tip of the steam wand using the spanner in the middle of the cleaning tool. | |
| Milk is not foamy after texturing | Not enough steam | Steam wand may be blocked. |
| Milk is not fresh and cold | Milk must be cold and fresh. | |
| Machine is not working | The unit appears to be ‘on’ but the machine ceases to operate | The safety thermal-cut may have activated due to the pump overheating. Turn the machine off and allow it to cool for about 30-60 minutes. |
Breville BEC300 coffee machine is a part of the Nespresso series featuring an advanced espresso-making system. Coffee makers from this range possess an ungraded extraction system capable of up to 19 bar pressure. The BEC300 model also has soft touch controls, which means that it could be activated by touch.
| Problem | Solution |
|---|---|
| No light on the controls. | The machine has turned to Off mode automatically; touch one of the controls or push the slider. Check the mains: plug, voltage, fuse. |
| No coffee, no water. | Check the water tank, if empty, fill with potable water. Descale it if necessary. |
| Coffee is not hot enough. | Preheat cup. Descale the machine if necessary. |
| The slider does not close completely or the machine doesn‘t start brewing. | Empty the capsule container. Check that no capsule is blocked inside the machine. |
| Leakage or unusual coffee flow | Check that the water tank is correctly positioned. |
| Lights flash alternatively from back to front. | Empty the used capsule container and check no capsules are blocked. Then touch any control. If problem persists, call the Nespresso Club. |
| Lights flash alternatively from front to back. | Fill the water tank. If problem persists, call the Nespresso Club |
| Lights flash quickly. | Exit descaling procedure, push all the 3 controls simultaneously for at least 3sec. Disconnect plug from the mains and reconnect after 10 sec. If problem persists, call the Nespresso Club. |
| No coffee, water just comes out (despite inserted capsule). | Pull the slider to ensure it is closed. If problem persists, call the Nespresso Club. |
| Water or coffee flow does not stop pushing any control. | Move gently the slider towards the back of the machine to stop the flow. |
| Machine turns to Off mode. | To save energy the machine will turn to Off mode after 9 minutes of non use. |
Australian manufacturer Breville declares that its vcf011 coffee maker is capable of turning instant coffee into authentic cappuccino. The maximum capacity of the cappuccino maker is 300 ml. If you discover there’s something wrong with the appliance, try the troubleshooting advice suggested below.
| Problem | Cause/solution |
|---|---|
| Orange power onlight does not comeon | •Make sure that the unit is plugged in to the mains supply.•Press the power on/off button on the front of the unit.•Check the fuse in the mains plug |
| The green/orangeready light does notcome on. | •The unit has not reached operating temperature yet.Thistakes approximately 5 minutes. •The unit does not have any power, see above |
| The machine stopswhile dispensingcappuccino | •The milk tank has run dry. Move the control dial to theSTOP position and refill the tank. • The water tank has run dry. Switch back on, allow the unit to reach operating temperature then continue to dispense cappuccino. • Power has failed. Check supply/fuse |
| The cappuccino isnot very warm | Allow the unit to reach full operating temperature before making each cup. This is important if making a large number of cups. The green/orange ready light will come on when the machine is at operating temperature. |
| The machine makes a loud noise and creates a lot of steam while dispensing cappuccino. | The milk tank has run dry. Move the control dial to the STOP position and refill the tank. |
| There are pieces of dark coloured skin in the cappuccino. | The system needs to be cleaned. Follow the cleaning procedure and instead of flushing with clean water use warm water with bicarbonate of soda, or if this does not work, washing up liquid. After this flush the system a minimum of four times with clean water to remove the detergent. |
| The machine was not cleaned properly after last use. | • Flush the system with detergent as described above. • If coffee was left in the machine use bicarbonate of soda or washing up liquid as described above |
| The machine makes excessive noise when the control dial is initially turned to the CLEAN/ GO! position and dispenses very strong coffee. | There may have been some air in the machine. This occurs occasionally. The machine will automatically clear in a few seconds and cappuccino will dispense normally. |
| Cappuccino may continue to dispense for a few seconds after the control dial has been moved to the STOP position. | A small amount of cappuccino will continue to be dispensed as the machine finishes its cycle. Please make allowances for this when filling your cup. |
| Milk drips from the pipe after the control dial has been turned to the STOP position. | This is the residual milk left in the pipe that has not been drawn into the machine when the STOP was selected. |
| Steam escapes from the water tank cap. | Make sure that the water tank cap is fully tightened. |
| The ready indicator keeps coming on and going off. | The machine is fitted with a thermostat to maintain the temperature. It is perfectly normal for the light to go on and off whilst the machine is in use. |
| Coffee granules are sticking to the inside of the funnel | This can occasionally happen if excess steam is present. Remove the funnel and wash. Allow to dry fully before using again. Please note that a small amount of steam may rise up the funnel after the cycle is complete. This is perfectly normal. |