Cuisinart is an American company, which was set up in the early 70-ies of the ХХth century. All units produced under the brand name meet strict standards of efficiency, safety and comfort of use. They have won many different awards. The innovative design of devices and their functionality is appreciated both by professionals and ordinary consumers. This, in particular, is facilitated by the troubleshooting system, which is represented below in a tabular form.
| Problem: | Solution: |
|---|---|
| Coffeemaker does not have power. | Plug coffeemaker into an independent outlet. |
| Make sure the coffeemaker is securely plugged in. | |
| Plug into a different outlet. | |
| Reset your home’s circuit breaker. | |
| Confirm the power has been turned on and the LCD is illuminated. | |
| Coffeemaker will not brew. | After placing a capsule in the Capsule Holder, make sure the handle is pushed down securely and the LCD control panel reads READY with the ▲ and ▼ buttons and Brew, Hot Water, and Rinse buttons illuminated. Then press any of the lit buttons. |
| If the LCD control panel indicates ADD WATER and NOT READY, check to make sure the water reservoir is properly filed. If not, add water. If so, make sure the water reservoir is properly seated in its base. | |
| If the LCD control panel indicates ADD WATER and NOT READY even after refilling and checking the base, contact Consumer Service at 1-800-726-0190. | |
| The piercing and/or exit needle may be clogged | |
| Chlorine or mineral taste in coffee. | Consider using bottled water, filtered water or the Cuisinart® Charcoal Water Filter. |
| Doesn’t brew a full cup. | The piercing and/or exit needle may be clogged |
| Clean the capsule holder brewing chamber | |
| Make sure the water reservoir is properly in place, and perform a Rinse cycle | |
| De-scale the coffeemaker | |
| If you have repeated the de-scale procedure two times and it is still only brewing a partial cup, contact Consumer Service at 1-800-726-0190. | |
| The time is not displayed on the LCD control panel. | You must set the clock in order for the time to be displayed on the LCD. |
| If power is interrupted to the coffeemaker, you will need to re-set the clock | |
| Coffeemaker shuts off or turns on automatically. | The default Auto Off time is set for 30 minutes. Make sure the AUTO OFF and the On/Off time features have not been set. To do this, press the Menu button and scroll through the programming options. OFF should be displayed for AUTO OFF timer and On/Off. If OFF is not displayed, you must reset |
| Coffee is too weak or watery. | Reduce the brew size for a stronger-tasting cup of coffee or try an extra-bold coffee capsule. |
| ADD WATER is displayed on LCD but reservoir is full. | Check to make sure the reservoir is properly in place on the unit. |
| EEO appears on screen. | Please call Customer Service at 1-800-726-0190. |
| Coffeemaker shuts off or turns on automatically. | The default Auto Off time is set for 30 minutes. Make sure the AUTO OFF and the On/Off time features have not been set. To do this, press the Menu button and scroll through the programming options. OFF should be displayed for AUTO OFF timer and On/Off. If OFF is not displayed, you must reset |
| Coffee is too weak or watery. | Reduce the brew size for a stronger-tasting cup of coffee or try an extra-bold coffee capsule. |
| ADD WATER is displayed on LCD but reservoir is full. | Check to make sure the reservoir is properly in place on the unit. |
| EEO appears on screen. | Please call Customer Service |
| Problem: | Solution: |
|---|---|
| Brewer does not have power. | Plug Brewer into an independent outlet. |
| Make sure the Brewer is securely plugged in. | |
| Plug into a different outlet. | |
| Reset your home’s circuit breaker. | |
| Confirm the power has been turned on and the LCD is illuminated. | |
| Brewer will not brew. | Every once in a while an air bubble may get trapped in the water path. Lift off the reservoir, then put it back into place. |
| Turn off and unplug the brewer for 30 seconds or more. When you plug the brewer back in, be sure to turn the power back on. | |
| Make sure the water reservoir is properly in place, and perform a Rinse cycle. | |
| After placing the K-Cup® in the K-Cup® Holder, make sure the handle is pushed down securely and the LCD control panel reads READY. The T and ▲ buttons, Brew, Hot Water, and Rinse buttons will be illuminated. Then press any of the lit buttons. | |
| If the LCD control panel indicates ADD WATER, check to make sure the water reservoir is property filled. If not, add water. If so, make sure the water reservoir is properly seated in its base. | |
| If the LCD control panel indicates ADD WATER even after refilling and checking the base, contact Customer Service at 1-800-726-0190. | |
| The exit needle may be clogged | |
| Chlorine or mineral taste in coffee. | Consider using bottled water, filtered water or the Cuisinart Charcoal Water Filter. |
| Doesn’t brew a full cup. | Every once in a while an air bubble may get trapped in the water path. Lift off the reservoir, then put it back into place. |
| Turn off and unplug the brewer for 30 seconds or more. When you plug the brewer back in, be sure to turn the power back on. | |
| The exit needle may be clogged | |
| Clean the K-Cup® holder brewing chamber | |
| Make sure the water reservoir is properly in place, and perform a Rinse cycle. | |
| De-scale the Brewer | |
| If you have repeated the de-scale procedure two times and it is still only brewing a partial cup, contact Customer Service at 1-800-726-0190. | |
| The time is not displayed on the LCD control panel. | You must set the clock in order for the time to be displayed on the LCD. |
| If power is interrupted to the Brewer, you will need to re-set the clock | |
| Brewer shuts off, or turns on, automatically. | Make sure the Auto Off and the On/Off time features have not been set. To do this, press the Menu button and scroll through the programming options. OFF should be displayed for Auto Off timer and On/Off. If OFF is not displayed, you must reset |
| The blue light in the water reservoir is flashing. | This indicates the water level in the reservoir is low and water must be added in order to brew a full cup. |
| Coffee is too weak or watery. | Reduce the brew size for a stronger-tasting cup of coffee. Try an Extra Bold K-Cup®. It has 30% more ground coffee in each portion pack. |