Any modern refrigerator is a complex system, where the majority of parts interact with each other. In case of damage of one part, the entire system can fall out, if a breakdown is not corrected in time. The diagnostics of malfunction contributing to the further professional repairs of a refrigerator is the key objective of troubleshooting tables with faults` codes for haier refrigerators presented below.
| Problem | Cause | Solution |
|---|---|---|
| The refrigerator runs frequently or runs for too long periods | 1. The indoor or outdoor temperature is too high | 1. In this case, it is normal for the refrigerator to run longer |
| 2. The refrigerator has been powered off for a period of time | 2. Normally, it takes 8 to 12 hours for the refrigerator to totally cool down | |
| 3. The door is opened too frequently or for long periods | 3. Warm air enters the refrigerator and causes it to start frequently. Please do not open the door too frequently | |
| 4. The door of the fridge/freezer storage compartment is not tightly closed | 4. Ensure the refrigerator is located on a level ground and there is no food or container jarring the door. | |
| 5. The temperature setting for the freezer storage compartment is too low | 5. Set the temperature higher until a satisfactory refrigerator temperature is obtained. It takes 24 hours for the refrigerator temperature to become stable | |
| 6. The door gasket of the fridge/freezer storage compartment is dirty, worn, cracked or mismatched | 6. Clean or replace the door gasket. A leakage gap of door gasket can cause a longer running time of the refrigerator in order to maintain desired temperature | |
| 7. The condenser is dirty | 7. Clean the condenser (call the service) | |
| The compressor does not work | 1. The refrigerator is in the defrosting cycle | 1. This is normal for an automatic defrosting refrigerator |
| 2. The refrigerator is not plugged into a power outlet | 2. Verify the plug is plugged in the socket firmly | |
| 3. The refrigerator is turned OFF | 3. Press the "Power" button for 3 seconds or more to restart the refrigerator or turn the knob from OFF to temperature selection position | |
| Too high temperature in the fridge/freezer storage compartment | 1. The door is opened too frequently or for too long each time | 1. Warm air will enter the refrigerator whenever the door is opened. Try to open the door as less frequently as possible |
| 2. Temperature is set too high. | 2. Reset the temperature | |
| 3. The door is not closed tightly. | ||
| 4. The condenser is dirty | 4. Call the service to clean the condenser | |
| The temperature in the freezer is too high while the temperature in the fridge storage compartment is OK | The freezer temperature is set too high | Set the freezer temperature lower. It takes 24 hours for the temperature of the refrigerator to become stable |
| Moisture accumulates on the refrigerator's outside surface or between two doors | 1. Too damp climate. | 1. This is normal in damp climate. The moisture will decrease when the humidity drops. |
| 2. The refrigerator door is not closed tightly. This causes condensation of the cold air in the refrigerator and the warm air outside it | ||
| The inside of the refrigerator is dirty | 1. The inside of the refrigerator needs cleaning | 1. Clean the internal of the refrigerator |
| 2. Food of strong odour is stored in the refrigerator | 2. Wrap the food tightly | |
| Beeps | 1. The fridge storage compartment door is open | 1. Close the door or silence the alarm manually |
| 2. The temperature in the freezer is too high | 2. The alarm is normal when it is first started due to relatively higher temperature. You can silence the alarm manually | |
| Abnormal sound | 1. The refrigerator is not located on a level place | 1. Adjust the feet to level the refrigerator |
| 2. The refrigerator touches some object around it | 2. Remove objects too close | |
| Slight sound similar to that of flowing water | This is the sound of the refrigerating system | Normal |
| Heating of cabinet | The anti-condensation system is working | This prevents condensation and is normal |
Haier AFD is a lineup comprising over 30 combined fridge-freezer refrigerators. In addition to the multi-use compartment and the freezer, these appliances also have an ice compartment with a separate door. Haier AFD includes three -door refrigerators.
| Problems | Causes | Solutions |
|---|---|---|
| The compressor does not work | •The refrigerator is in the defrosting cycle. | • This is normal for an automatic defrosting refrigerator. |
| • The refrigerator is not plugged into a power outlet. | •Verify the plug is plugged in the socket firmly. | |
| • The refrigerator is turned OFF. | • Press the “Power" button for 3 seconds or more to restart the refrigerator or turn the knob from OFF to temperature selection position. | |
| The refrigerator runs frequently or runs for too long period | • The indoor or outdoor temperature is high. | • In this case, it is normal for the refrigerator to run longer. |
| • The refrigerator has been powered off for a period of time. | • Normally, it takes 8 to 12 hours for the refrigerator to totally cool down. | |
| • The automatic icemaker is operating. | • Ice-making process makes the refrigerator to run longer. | |
| • The door is opened too frequently or for long period. | • Warm air enters the refrigerator and causes it to start frequently. Please do not open the door too frequently. | |
| • The door of the fridge / freezer storage compartment is not tightly closed. | • Ensure the refrigerator is located on a level ground and there is no food or container jarring the door. | |
| • The temperature setting for the freezer storage compartment is too low. | • Set the temperature higher until a satisfactory refrigerator temperature is obtained. It takes 24 hours for the refrigerator temperature to become stable. | |
| • The door gasket of the fridge/freezer storage compartment is dirty, worn, cracked or mismatched. | • Clean or replace the door gasket. A leakage gap of door gasket can cause a longer running time of the refrigerator in order to maintain desired temperature. | |
| •The condenser is dirty. | •Clean the condenser. | |
| Too high temperature | ||
| Too high temperature in the fridge/freezer Storage compartment | • The door is opened too frequently or for too long each time. | • Warm air will enter the refrigerator whenever the door is opened. Try to open the door as less frequently as possible. |
| •Temperature is set too high. | • Reset the temperature. | |
| •The door is not closed tightly. | ||
| •The condenser is dirty. | •Clean the condenser. | |
| The temperature in the freezer is too high while the temperature in the fridge storage compartment is OK | •The freezer temperature is set too high. | • Set the freezer temperature lower. It takes 24 hours for the temperature of the refrigerator to become stable. |
| Too high temperature | ||
| The temperature in the fridge storage compartment is too high while the temperature in the freezer is OK | •The fridge temperature is set too high. | •Set the fridge temperature lower. It takes 24 hours for the temperature of the refrigerator to become stable. |
| Water/moisture/frost in the refrigerator | ||
| Moisture accumulates on the refrigerator inner walls | •Hot and moist climate. | •Accumulation of frost and moisture accelerate in such climate. |
| •The door is not closed tightly. | ||
| •The door is opened too frequently or for too long each time. | • Do not open the door so frequently. | |
| Water/moisture/frost on outside surface of the refrigerator | ||
| Moisture accumulates on the refrigerator's outside surface or between two doors | •Damp climate. | •This is normal in damp climate. The moisture will decrease when the humidity drops. |
| •The refrigerator door is not closed tightly. This causes condensation of the cold air in the refrigerator and the warm air outside it. | ||
| Automatic icemaker | ||
| The icemaker does not make ice | •The icemaker is not turned on | •Turn on the icemaker on the display panel. |
| •The water supply valve is not turned on | •Turn on the water supply valve. | |
| •The temperature in the freezer is not low enough The icemaker is not installed in place. | ||
| • Push the icemaker to its proper place. | ||
| Ice-making capacity is insufficient | •The ice-making capacity is less than expected | •The icemaker can make approximately 1 kg of cubed ices in 24 hours. |
| • The temperature in the freezer is not low enough | •Set the freezer temperature lower. | |
| The icemaker cannot stop making ice | • Its ice detection bar is pushed to a lower position by some object in the freezer storage compartment. | • Remove the object that is restricting the ice detection bar, free the ice detection bar and remove all frozen ice patches from around the ice detection bar. |
| The cubed ice taste bad | •Tainted by odors in the fridge or freezer storage compartment. | •Cover all the food closely. Discard the ices stored for long period or made in the first loads. |
| •The water supplied to the icemaker is not fresh. | •Add a filter on the water supply pipe. Please consult a water purification company. | |
| •The cubed ices have been stored for an extended period. | •Discard the cubed ices stored too long. | |
| Bad odors in the refrigerator | ||
| The inside of the refrigerator is dirty | •The inside of the refrigerator needs cleaning | • Clean the internal of the refrigerator. |
| • Food of strong odor is stored in the refrigerator | •Wrap the food tightly. |
There may be slight differences between the models from the Haier DKS range of refrigerators, but typically it is a compact fridge with only one compartment. Due to its small external dimensions, Haier DKS is ideal for small spaces.
| Problem | Possible Causes |
|---|---|
| No refrigeration | • Electrical connection is loose |
| • Fuse is broken. | |
| The inner Temperature is not cold enough. | • Wrong temperature selection. |
| • The inner compartment is overfilled. | |
| • The appliance is exposed to direct sunlight or a heat source, such as heater. | |
| • Frequent door opens. | |
| Unusual noises | • The appliance doesn't stand level. |
| • Some part of the refrigerator rubs against the wall or other furniture. | |
| • It's normal that the noise of flowing refrigerant can be heard during the interval of the stop and restart of the compressor. | |
| The outer surfaces are wet. | • Rain season of high humidity. |
| If so, dry the surfaces thoroughly. | |
| The inner surfaces are wet. | • The door is frequently opened or it’s kept open too long. |
| • There are large amount of foods of high water content stored in the refrigerator. Dry the inner compartment thoroughly. |