The company Hotpoint was founded in the 1911 in the United States. In the 1920, the company entered the British market. Now the company is half American and half European. The product range of the company is huge. All its products are high-quality, including microwaves. In case of their errors, just refer to the troubleshooting table below.
| PROBLEM | CAUSE/SOLUTION |
|---|---|
| The appliance does not work | The door is not closed properly. The plug is not correctly inserted. No power at the socket. No power at the socket (check the fuse box) |
| Condensation on the work surface, inside the oven or around the door. | When food is cooked which contains water it is quite nor- mal for the steam which is generated inside the oven to escape and condense inside the oven, on the cooking sur- face or around the doorframe. |
| Sparks inside the oven | Do not turn the oven on without food in Microwave and Combined cooking modes. Do not use metal containers for the above cooking modes or bags or packets with metal parts. |
| The food does not heat or cook properly | Select the correct cooking mode or reduce the cooking time. The food has not been completely defrosted before being cooked. |
| The food burns | Select the correct cooking mode or reduce the cooking time. |
| The food does not cook evenly | Stir the food during cooking. Remember that food cooks better when cut in evenly-sized pieces. The turntable does not rotate. |
| PASTA mode cannot be set, PASTA is not displayed | Make sure the pasta support is correctly inserted in the bottom of the oven and that the pins correspond to the relative holes. The container must be correctly positioned over the pasta support. |
| Problem | Possible causes/Remedy |
|---|---|
| Microwave oven interfering TV reception | Radio and TV reception may be interfered when microwave oven operating. It is similar to the interference of small electrical appliances, like mixer, vacuum cleaner, and electric fan. It is normal. |
| Dim oven light | In tow power microwave cooking, oven light may become dim. It is normal. |
| Steam accumulating on door, hot air out of vents. | In cooking, steam may come out of food. Most will get out from vents. But some may accumulate on cool place like oven door. It is normal. |
| Oven started accidentally with no food in. | It is forbidden to run the unit without any food inside. It is very dangerous. |
| Oven can not be started. | Power cord not securely connected. Switch off for 10 seconds, then reconnect. Fuse blowing or circuit breaker works. Replace fuse or reset circuit breaker (repaired by professional personnel). |
| Oven does not heat. | Door not closed well. Close door well. |
| Glass turntable makes noise when microwave oven operates | Dirty roller rest and oven bottom. |
| You notice that | Solution |
|---|---|
| The appliance does not come on. | Check that your appliance is connected correctly. Check that the oven door is closed properly. Check that the child lock is not on. |
| The appliance continues to make noise after the programme has finished. | To remove moisture, your appliance has a delayed fan function. Depending on the cooking mode chosen (solo/grill/combined), the oven fan may continue to run at the end of the programme. |
| The appliance is noisy. The turntable does not rotate properly. | Clean the support wheels and the rolling area underthe turntable. Check that the wheels are positioned correctly. |
| There is steam of the glass. | Wipe off the condensation using a cloth. |
| Dishes do not heat up on the microwave setting. | Check that cookware is suitable for microwave use and that the correct power level is set. |
| Smoke is coming out of the grill at the start of the programme. | Remove all food residue from the heating element before each use. |
| There are sparks coming from the appliance. | Clean the appliance thoroughly: remove any traces of grease, bits of food, etc. Make sure that there are no metal objects near to the oven walls. Never use metal objects with the shelf. Never operate your oven empty. |
| Problem | Possible causes/Remedy |
|---|---|
| Microwave oven interfering TV reception | • Radio and TV reception may be interfered when micro- wave oven operating. It is similar to the interference of small electrical appliances, like mixer, vacuum cleaner, and electric fan. It is normal. |
| Dim oven light | • In low power microwave cooking oven light may be- come dim. It is normal. |
| Steam accumulating on door, hot air out of vents | • In cooking, steam may come out of food. Most will get out from vents. But some may accumulate on cool place like oven door. It is normal. |
| Oven started accidentally with no food in | • It is forbidden to run the unit without any food inside. It is very dangerous. • Power cord not connect well. Disconnect the power, check the power cord .then connect it again after 10 seconds. If not start, contact professional person of our company. |
| Oven can not be started. | • Fuse blowing or circuit breaker works. Replace fuse or reset circuit breaker (repaired by professional person- nel of our company). • Test outlet with other electrical appliances |
| Oven does not heat. | • Door not closed well. Close door well. |
| Glass turntable makes noise when microwave oven operates | • Dirty roller rest and oven bottom. |
| There are sparks coming from the appliance. | • Clean the appliance thoroughly; remove any traces of grease, bits of food. etc. Make sure that are no metal abjects close to the oven walls. Never use metal a jects with the shelf. Never operate your oven when it is empty. |
| Problem | Possible Causes | What To Do |
|---|---|---|
| Oven will not start | A fuse in your home may be blown or the circuit breaker tripped. | Replace fuse or reset circuit breaker. |
| Power surge. | Unplug die microwave oven, then plug it back in. | |
| Plug not fully- inserted into wall outlet. | Make sure die 3-prong plug on the oven Ls fully inserted into wall oudeL | |
| Door not securely closed. | Open die door and close securely. | |
| Control panel lighted, yet oven will not start | Door not securely closed. | Open die door and close securely. |
| START pad not pressed after entering cooking selection. | Press START. | |
| Another selection entered already in oven and CLEAR/OFF pad not pressed to cancel it. | Press CLEAR/OFF. | |
| Cooking time not entered after pressing TIME COOK. | Make sure you have entered cooking time after pressing TIME COOK. | |
| CLEAR/OFF was pressed accidentally. | Reset cooking program and press START. | |
| Food w eight not entered after selecting Auto Defrost. | Make sure you have entered food weight after selecting Auto Defrost | |
| Food type not entered after selecting REHEAT, SNACKS or COOK | Make sure you have entered a food type. | |
| “LOC" appears in display | The control has been locked. (When the control panel is locked, IOC will be displayed.) | Press and hold CLEAR/OFF for about diree seconds to unlock the control. |
| Problem | Possible Cause What to Do | |
|---|---|---|
| Oven will not start | A fuse in your home may be blown or the circuit breaker tripped. | • Replace fuse or reset circuit breaker. |
| Power surge. | • Unplug the microwave oven, then plug it back in. | |
| Plug not fully inserted into wall oudet. | • Make sure the 3-prong plug on the oven is fully inserted into wall outlet. | |
| Floor of the oven is warm, even when the oven has not been used | The cooktop light is located below the oven floor. When the light is on, the heat it produces may make the own floor get warm. | • This is normal. |
| "LOCKED" appears on display | The control has been locked. | • Press and hold CLEAR/OFF for about 3 seconds to unlock the control. |
| You hear an unusual, low-tone beep | You haw tried to start the Reminder without a valid time of day. | • Start over and enter a valid time of day. |
| You have tried to change the power level when it is not allowed. | • Many of the oven’s features are preset and cannot be changed. |