After the counters of electronics stores were flooded with DVD players, these excellent apparatuses also appeared on a table of repairs. How practice shows, there are similar malfunctions of DVD players in a basic mass. All malfunctions of the type of “No disk” or “Error”, random hangs-up during reproduction, etc. are specified below in our troubleshooting table with faults` codes for Insignia DVD players.
| Problem | Cause | Solution |
|---|---|---|
| No power | The power cord is disconnected. | Plug the power cord into the power outlet securely. |
| The power is turned off. | Press the POWER button to turn the player on. | |
| Abnormal or no picture | The TV is not set to receive player signal output. | Select the appropriate video input mode on the TV so the picture from your player appears on the TV screen. |
| The video cable is not connected securely. | Connect the video cable to the jacks securely. | |
| The connected TV is not turned on. | Turn on the TV. | |
| No sound | The equipment connected with the audio cable is not set to receive player signal output. | Select the correct input mode of the audio receiver so you can listen to the sound from your player. |
| The audio cables are not connected securely. | Connect the audio cable to the jacks securely. | |
| The power on the equipment connected with the audio cable is turned off. | Turn on the equipment connected with the audio cable. | |
| The audio connecting cord is damaged. | Replace the cord with a new one. | |
| Poor Playback picture | The disc is dirty. | Clean the disc. |
| The player does not start playback | No disc is inserted. | Insert a disc (make sure that the disc indicator in the display window is lit). |
| An unplayable disc is inserted. | Insert a playable disc. Check disc type and regional code. | |
| The disc is placed upside down. | Place the disc with the playback side down. | |
| The disc is not placed within the guide. | Place the disc on the disc tray correctly inside the guide. | |
| The disc is dirty. | Clean the disc. | |
| The rating level is set. | Cancel the Rating function or change the rating level. | |
| The remote control does not work correctly | There is an obstacle in the path of the remote control and your player. | Remove the obstacle. |
| The batteries in the remote control are exhausted. | Replace the batteries with new ones. | |
| The remote control is not pointed at the remote sensor of your player. | Point the remote control at the remote sensor of your player. | |
| The remote control is too far from your player. | Operate the remote control within 20 ft (6 m). | |
| Error message on the screen | WRONG REGIONAL DISC | Disc's region code does not match the player. |
| WRONG PASSWORD: | Either the disc’s rating is higher than the player's rating setting, or you entered the wrong password in the SETUP menu. | |
| WRONG DISC: | The player is equipped with automatic disc quality detection software. When the player detects a problem disc or a damaged disc, the player may keep playing the disc at lower quality or stop playing. |
| Problem | Cause | Solution |
|---|---|---|
| No sound. | The power is turned off. | Press the POWER button to turn the power on. |
| Playback is paused. | Press the PLAY/PAUSE/MEM UP button on the radio, or the MEM-UP H | button on the remote control to resume disc playback. | |
| Volume is set too low. | Press the VOL + button to increase the volume. | |
| Sound is muted. | Press the (mute) button to unmute the sound. | |
| Snowy picture and bad sound. | The station is not tuned in correctly. | Fine-tune the channel. |
| The antenna connection or adjustment is bad. | • Make sure that the antenna is securely connected. • Adjust the antenna. • Connect to an external antenna. | |
| Dotted lines or stripes on the screen. | Local interference, such as cars, neon signs, and hair dryers. | • Adjust the antenna. • Connect to an external antenna. |
| Double images or “ghosts.” | Signal reflections from nearby mountains or buildings. | A highly directional antenna may improve the picture. |
| Good picture and no sound. | Signal reflections from nearby mountains or buildings. | |
| Good picture and bad sound. | Signal reflections from nearby mountains or buildings. | |
| No picture | The power is turned off. | Press the POWER button to turn the power on. |
| All or part of a disc will not play. | The disc is inserted incorrectly. | Make sure that the disc is placed in the tray with the label side up. |
| The disc is scratched. | Try another disc. | |
| The disc is dirty. | Clean the disc. | |
| The disc is warped. | Try another disc. | |
| Condensation has formed inside your player. | Remove the disc and leave the disc tray open for about one hour to let the player dry out. |