If your budget is limited, the table of troubleshooting below will help you without specialized help of repair shops to perform repairs in the shortest possible time.
| Symptom | Possible Cause | Solution |
|---|---|---|
| Engine will not start. | No gasoline. | Fill gas tank. |
| Oil level low | Add oil | |
| Engine throttle is not in correct position. | Position throttle 1/3 of the way towards FAST position. | |
| Choke in wrong position. | Pull choke rod to CLOSED position for cold engine. | |
| Excess pressure built up in the unit. | Press gun trigger to discharge residual pressure | |
| Engine running, but pump is not delivering maximum pressure. | Water supply is restricted. | Open water faucet to full force. Check garden hose for kinks, leaks and blockage. |
| Worn or broken engine key. | See dealer | |
| Diameter of garden hose is too small. | Use a minimum 5/8′ diameter garden hose | |
| Water inlet screen clogged. | Remove screen and clean | |
| Nozzle obstructed. | Clean nozzle | |
| Spray nozzle is in low-pressure mode. | Adjust the spray nozzle to the high-pressure position | |
| Unit has been stored in freezing temperatures. | Thaw out unit completely including hose, gun and wand. | |
| Output pressure varies between high and low. | Water supply is restricted. | Open water faucet to full force. Check garden hose for kinks, leaks and blockage. |
| Pump is sucking air. | Check that hoses and fittings are airtight. | |
| Turn off machine and purge pump by squeezing gun trigger until a steady flow of water emerges through the nozzle. | ||
| Water inlet screen clogged. | Remove screen and clean | |
| Nozzle obstructed. | Clean nozzle | |
| Calcified gun, hose or spray lance. | Run distilled vinegar through machine. | |
| Leaks downstream of unloader | Check for leaks downstream of the unloader valve. If no leaks, unloader may have to be sen/iced. | |
| Garden hose connection leaks. | Loose fittings. | Tighten or replace fittings. |
| Missing or worn rubber washer. | Insert new washer. | |
| Gun/lance assembly or spray lance leaks. | Spray lance not attached properly. | Ensure the spray lance is connected properly. Hand tighten the connection. |
| Broken O-ring. | Call Customer Sen/ice hotline to order a replacement O-ring. | |
| No detergent. | Black-coloured detergent nozzle not attached. | Attach the black-coloured detergent nozzle |
| Adjustable detergent knob in closed position. | Open adjustable detergent knob | |
| Detergent suction tube not properly attached. | Check connection. | |
| Filter on detergent suction tube is clogged. | Run warm water through filter to remove debris. | |
| Detergent suction tube damaged or blocked | Remove obstruction or replace detergent suction tube. | |
| Nozzle obstructed. | Clean nozzle | |
| Detergent container empty. | Replace detergent container. | |
| Water leaking | Loose fittings. | Check that all fittings are tight. |
| Water or oil leaking from bottom of unit. | Loose fittings. | |
| A small amount of leakage is normal. | If excessive leaking occurs, call Customer Service hotline. | |
| Excessive leaking may indicate water seals damaged or worn. | ||
| Pump is noisy. | Pump is sucking air. | Check that hoses and fittings are airtight. |
| Turn off machine and purge pump by squeezing gun trigger until a steady flow of water emerges through the nozzle. | ||
| Trigger will not move. | Gun safety-lock engaged. | Release safety lock. |
| PROBLEM | POSSIBLE CAUSE | SOLUTION |
|---|---|---|
| Motor will not start. | On/Off switch is in the “OFF” position. | Turn switch to the “ON” |
| Power cord is not plugged in. | Plug in power cord. | |
| Electrical outlet does not sup- ply adequate power. | Try a different outlet. | |
| Tripped pressure washer temperature breaker | Allow to cool, and restart unit. | |
| Tripped circuit breaker | Switch off pressure washer, squeeze trigger gun waiting for a steady flow of water emerge from spray nozzle, then turn on the unit. ( ensure when you turn on the unit, trigger gun is at “on” position). | |
| Tripped CFCI plug | Press “RESET” button on GFCL plug. | |
| Unit does not reach high pressure. | Diameter of garden hose is too small. | Replace with a 1” (25 mm) or 5/8” (16 mm) garden hose. |
| Water supply is restricted. | Check garden hose for kinks, leaks and blockage. | |
| Not enough water supply. | Open water source fully. | |
| Water inlet filter is clogged. | Remove filter and rinse in warm water. | |
| Power nozzle is in low- pressure position. | Turn power nozzle to high- pressure position. | |
| Pump is sucking air. | Check that hoses and fittings are airtight. Turn “OFF” machine, and purge pump by squeezing trigger gun until a steady flow of water emerges through the nozzle. | |
| Output pressure varies high and low. | Not enough inlet water supply. | Turn water on fully. Check garden hose for kinks, leaks or blockage |
| Pump is sucking air. | Check that hoses and fittings are airtight. Turn “OFF” machine, and purge pump by squeezing trigger gun until a steady flow of water emerges through the nozzle. | |
| Water inlet filter is clogged. | Remove filter and rinse with warm water. | |
| Unit does not reach high pressure. | Diameter of garden hose is too small. | Add more detergent. |
| Detergent bottle or suction tube not properly connected. | Check connections. | |
| Detergent is too thick. | Dilute detergent. | |
| Filter on detergent suction tube is clogged. | Run warm water through filter to remove build-up. | |
| Damaged or clogged deter- gent suction tube. | Remove obstruction or replace detergent suction tube. | |
| Nozzle is in high-pressure position. | Turn nozzle tip to low-pressure position. | |
| Discharge nozzle is obstructed. | Blow out or remove debris with a fine needle. | |
| Garden hose connection leaks. | Loose fittings. | Tighten fittings. |
| Missing/worn rubber washer. | Insert new washer. | |
| Spray wand, extension, or nozzle leaks. | Broken o-ring or plastic insert. | Call the Toll-Free Customer Help Line. |
| Pump is noisy | Pump is sucking air | Check that hoses and fittings are airtight. Turn off machine and purge pump by squeezing trigger gun until a steady flow of water emerges through the nozzle. |
| Water filter is clogged. | Remove water filter and rinse in warm water. | |
| Water leaks from pump (up to 10 drops per minute is permissible). | Loose fittings. | Check that all fittings are tight. |
| Water seals are damaged or worn. | Call the Toll-Free Customer Help Line. | |
| Oil is dripping | Oil seals are damaged or worn. | Call the Toll-Free Customer Help Line. |
| Motor buzzes but fails to run. | Supply voltage below mini- mum. | Verify that only the pressure washer is running on this circuit. |
| System has residual pres- sure. | Turn unit “OFF”, squeeze trigger on spray wand to release pressure, then turn unit “ON”. | |
| Voltage loss due to extension cord. | Unplug any extension cords attached and plug the unit directly into the outlet. | |
| Pressure washer not used for long periods. | Call the Toll-Free Customer Help Line. | |
| Residual friction among components. Unit might hum. | Disconnect water supply and power ON for 2 to 3 seconds, repeat couple times or until the motor starts. | |
| Tripped circuit breaker | Switch off pressure washer, squeeze trigger gun waiting for a steady flow of water emerge from spray nozzle, then turn on the unit. ( ensure when you turn on the unit , trigger gun is at “on” position). | |
| No Water | Quick connect assembly is attached in reverse. | Verify that Inlet adapter is attached to machine’s water inlet and that the quick connect coupler is attached to garden hose. |
| Water supply is OFF. | Turn ON water supply. | |
| Kink in the garden hose. | Remove kink in garden hose. |