| No power | -Check if the AC power cord is properly connected. |
| No picture | -Check if the TV is switched on. -Check the video connection |
| Distorted picture | -Sometimes a small amount of picture distortion may appear. This is not a malfunction. |
| Completely distorted picture or black/white picture with DVD | -Connect DVD player directly to the TV. |
| -Make sure the disc is compatible with the DVD player. |
| No sound or distorted sound | -Adjust the volume. |
| -Check that the speakers are connected correctly. |
| No audio at digital output | -Check the digital connections. |
| -Check if the audio format of the selected audio language matches your receiver capabilities. |
| No DTS audio is output | -This player does not support DTS audio. This is not a malfunction. |
| No sound and picture | -Check that the VIDEO/AUDIO cable is connected to the correct device |
| Picture freezes momentarily during playback | -Check the disc for fingerprints/scratches and dean with a soft doth wiping from center to edge. |
| Disc can’t be played | -Ensure the disc label is fading up. |
| -Check if the disc is defective by trying another disc. |
| No return to start-up screen when disc is removed | -Reset the player by switching the player off. then on again. |
| The player does not respond to the remote control | -Aim the remote control direly at the sensor on the front of the player. |
| -Reduce the distance to the player. |
| -Replace the batteries in the remote control. |
| -Re-insert the batteries with their polarities (+/- signs) as indicated. |
| Buttons do not work or player stops responding | -To completely reset the player, unplug the AC cord from the AC outlet for 5-10 seconds. |
| Player does not respond to some operating commands during playback. | -Operations may not be permitted by the disc. Refer to the intrusions of the disc. |
| DVD player cannot read CDs/DVDs | -Use a commonly available cleaning CD/DVD to dean the lens before sending the DVD player for repair. |