The remote control for Amazon FireStick TVs will flash orange in some cases. And it is not always clear what is happening to him, as well as how to fix it. The AmazonFireStick support forums help resolve this issue, where company employees give recommendations regarding fixing the error.
If the indicator on the remote turns on, it means that it is in discovery mode and is looking for a device to connect to. To fix the problem, you need to simultaneously press the “Back”, “Menu”, “Left navigation circle” buttons and hold them for at least 10 seconds. After that, the settings will be reset and the problem will be fixed.
Manually putting the remote into discovery mode is done by holding the Home button for 10 seconds. The FireStick will then start flashing orange.
As already mentioned, when the remote is flashing orange, its settings must be reset to factory settings. But that is not all. The whole reconnection process is carried out in several successive stages:
More often than not, a factory reset is sufficient to fix most of the problems that occur with the FireStick. However, in some cases this does not help. Then you need to take the advice of Amazon experts.
The fact is that other devices can affect the operation of the FireStick. Therefore, Amazon recommends installing the FireStick in such a way that it is at a distance from the TV itself and other household appliances. Regarding the TV, the main thing is to make sure that the FireStick is not lying on it.
Since most often the FireStick is connected directly to the TV, it will not be possible to completely separate the devices.
There should be no more than 3 meters between the remote control and the device. If the distance is longer, there may be problems with signal transmission.
Some people may be surprised by this recommendation. But, in fact, very often it is because of the batteries that problems arise, and the indicator lights up in orange. To avoid such situations, it is necessary to insert them correctly every time you replace the batteries. We are talking about the fact that both positive poles are directed to the top of the FireStick remote control. This is the main mistake, since many users are used to the fact that batteries need to be inserted into the device with the poles in different directions.
Some users have more than one Fire TV at home. This can also cause a problem due to the fact that the remote control is connected to another device. Not everyone knows about this, and therefore they do not understand why the FireStick starts to work incorrectly. To fix this problem, it is enough to make sure that all Fire TV devices in the house are located at a distance from each other.
Many modern TV models support connecting devices via Bluetooth. And this can also cause problems. The fact is that when too many devices are connected to the TV via Bluetooth, the Bluetooth remote control may experience problems. To avoid this, it is enough to disconnect several devices from the TV and reconnect the FireStick.
If after all the steps the error has not been resolved, then it is recommended to check all connections of the FireStick and the TV. This includes connecting to a power outlet, power adapter, and Fire TV device, as well as other ports. Therefore, if problems arise, it is worth checking all the wire connection points for faults. Also, there is a possibility that the wire is damaged. If so, it’s best to replace it.
Amazon constantly releases software updates for all of its devices, including TVs and FireSticks. Therefore, it is important to ensure that your device is always updated to the latest version.
If you are not using the latest version, then the device needs to be updated. To do this, do the following:
Of course, this rarely comes to pass. But in some situations, it may be that none of the above methods helped, and the remote control continues to flash orange. As a temporary solution to the problem, you can use a mobile device that will act as a remote control. But to do this, you first need to install the Fire TV app on your smartphone or tablet. You can do it like this:
This option can become not just a temporary replacement for the remote control, but also a permanent way to control the Amazon TV.