It`s worth a try to use a Zojirushi rice cooker once, and you won`t go back to the old recipes of cooking grits! The simplicity of cooking is not the only advantage of this kitchen appliance. The microprocessor control system and intelligent sensors of Zojirushi rice cooker constantly monitor the cooking process, providing excellent results consistently. There are many service functions: two timer cooking modes, induction heating function and others It is important to note that all Zojirushi rice cookers are manufactured only at plants of Zojirushi Corporation Japan. This fact guarantees the highest quality of manufacture.
| Problems | • Cause (Points to check) |
|---|---|
| Rice cooks too hard or too soft: | • If the Rice Cooker is positioned on an uneven or tilted surface, the texture of the cooked rice may be too hard or too soft as the amount of water becomes inconsistent. |
| •The texture of rice varies depending on the brand of the rice, where it was harvested, and how long it was stored (new crop or old crop). | |
| •The texture of rice varies depending on the room and water temperatures. | |
| • Using the Timer may result in softer rice. | |
| • Using the QUICK COOKING menu setting may result in harder rice. | |
| • Make sure the Inner Cooking Pan has not deformed. | |
| Rice is scorched: | • Foreign matter such as rice may be stuck to the bottom of the Inner Cooking Pan or on the Side Sensor. |
| •Rice may not have been rinsed sufficiently, allowing too much bran to be left on the rice grain. | |
| • Make sure the Inner Cooking Pan has not deformed. | |
| Boils over while cooking: | • Has another menu setting other than PORRIDGE been selected when cooking porridge? |
| • Make sure the Steam Vent Cap is attached. | |
| • Rice may not have been rinsed sufficiently, allowing too much bran to be left on the rice grain. | |
| • Make sure the Inner Cooking Pan has not deformed. | |
| Unable to start cooking or the buttons do not respond: | • Make sure the Power Plug is plugged in securely. |
| • Does the Display show "E01" or "E02"? | |
| • Inner Cooking Pan correctly. | |
| • Is the REGULAR KEEP WARM or EXTENDED KEEP WARM light on? Press the RESET button and press the COOKING button. | |
| A noise is heard during Cooking / Keep Warm: | • The microprocessor (MICOM) makes a sound while adjusting the heat power of the Rice Cooker. |
| A rotary noise can be heard during Cooking / Keep Warm: | •The internal fan is operating to release heat through the air vents. |
| Steam comes out from the gap between the Outer Lid and the Main Body: | • Please check if the Inner Lid has deformed or the Inner Lid Gasket is damaged. |
| • Has the Inner Lid Gasket become soiled?-• Clean the gasket. | |
| •Was the Regular Keep Warm mode used for more than 12 hours? | |
| •Was a small amount of rice kept warm? | |
| •Was the rice kept warm with the spatula left in the pan? | |
| •Was cold rice reheated? | |
| • Did you loosen the rice after cooking was completed? Loosen the rice immediately after cooking is completed. | |
| • Rice may not have been rinsed sufficiently and too much bran may be left. | |
| •The type of rice and water used may make the rice appear yellow. | |
| • Some odor may remain after cooking Mixed Rice. Clean the Inner Cooking Pan thoroughly. | |
| •The Keep Warm mode may not have been used for keeping rice warm. Leaving rice in the Inner Cooking Pan without using the Keep Warm mode may cause unwanted odor. | |
| Extended Keep Warm is not K accepted: | • Did you select a menu setting for which the Extended Keep Warm mode is not available? |
| •Was the Regular Keep Warm mode used for more than 12 hours? — If the Keep Warm mode is used for more than * 12 hours, the Extended Keep Warm mode will not be accepted. | |
| • Is the rice in the Inner Cooking Pan cold? If the temperature of the Inner Cooking Pan is low, the Extended Keep Warm mode will not be accepted. | |
| The Display does not show the elapsed Keep Warm time: | • Does the Display show the current time? Press the ► buttons for Time Setting to change the display. |
| The Rice Cooker starts cooking immediately after the Timer is set: | •Is the current time set correctly? The clock is displayed in 24 hours (military time). Please check and set it again. |
| •If the Timer is set at a shorter time than suggested, it will begin cooking immediately. | |
| The rice is not ready at the set time: | • Is the current time set correctly? The clock is displayed in 24 hours (military time). Please check and set it again. |
| The Timer cannot be set: | • Did you press the COOKING button after setting the time? -* You need to press the COOKING button to complete setting the Timer. |
| • Is the "7:00" blinking on the Display? — Unless the current time is set, the Timer function will not be accepted. | |
| When power failure occurs: | •If too many appliances are used simultaneously, overload may occur and the breaker will cut off the electricity. If another appliance is plugged in the same outlet as the Rice Cooker, unplug it before resetting the breaker. If the electric supply recovers within 10 minutes, the Rice Cooker will resume cooking automatically. |