Norcent DVD player troubleshooting



ProblemPossible Solution
No Power1. Check to ensure that the power plug is securely plugged.
No sound1. Check the connection between the DVD player and the TV set, amplifier, or any other unit it is connected to.
2. Check to ensure the TV and amplifier are in the correct mode (video 1).
No picture1. Check the connection between the DVD player and the TV set or any other unit it is connected to.
2. Check to make sure TV is turned on.
Disc does not play1. Check to make sure the disc is loaded correctly label side facing up on disc tray.
2. Check that disc is clean from dirt, dust, finger prints, smudges.
3. Check to ensure disc is within the guides on the tray.
4. Check parental lock function is off.
5. Make sure disc is for use in region 1.
Remote does not work1. Check batteries; possibly replace.
2. Check to ensure there isn't any obstacles between the remote sensor on the unit's front panel and the remote control.
3. Be sure the remote is aimed at the remote sensor.
Divided picture1. Check that disc is clean and has no scratches.
2. The unit is controlled by a microcomputer, which may need to be reset. Turn off the unit's power, wait several seconds, then turn back on.
No color picture1. Check to see if the S connector is damaged (bent pin).
MP3 discs don't play1. Use Another Software Edition to Reburn Disc, as the edition used may not be compatible with the player.
2. Use new editions of software such as Audio station 4, Easy CD Creator, Toast Titanium, etc.
3. Make sure MP3 file is not encoded with a variable bit rate, such as provided bv Real Networks.