Navien e351 error code



At some point, you may find yourself staring at your Navien tankless water heater’s digital interface, puzzled by a perplexing code: E351. Unraveling the meaning behind this cryptic error code and navigating the steps towards its resolution can seem daunting, but this guide aims to shed light on the process.

The E351 code specifically signals an issue linked to the air pressure switch within your water heater. The air pressure switch acts as a protective sentinel, monitoring pressure levels inside the combustion chamber to safeguard against potential risks. A problem within this crucial system component can disrupt your heater’s normal operation, causing the E351 error to appear.

It’s important to remember that the air pressure switch’s primary role is to maintain the balance of combustion air in the system. It ensures that there’s a sufficient, yet safe amount of air available for the heating process. If the pressure goes beyond or falls short of the designated limits, the switch alerts the heater’s control board to shut down, preventing the risk of incomplete combustion and hazardous gas emissions.

Now, the E351 error code serves as an early warning system, signifying that there’s a disruption in the air pressure switch circuit. The reasons for this could vary from a stuck or malfunctioning switch to a wiring mishap or an issue with the control board itself.

Here are the main potential causes and their remedies:

  1. Malfunctioning Air Pressure Switch

If the air pressure switch itself is faulty, it might fail to communicate with the control board effectively. Such cases require a professional technician’s attention to confirm the issue and replace the faulty part.

  1. Wiring or Connection Disruptions

Sometimes, the culprit behind the E351 error can be loose, disconnected, or damaged wiring that interrupts the link between the air pressure switch and the control board. An exhaustive inspection of the wiring is necessary in such cases, followed by appropriate repairs or replacements.

  1. Control Board Malfunctions

If the control board has issues and fails to interpret the signals from the air pressure switch, it can manifest as the E351 error. Depending on the nature and extent of the damage, a total replacement of the control board may be required.

It’s important to emphasize that the E351 error should never be disregarded, as the air pressure switch plays a vital role in the heater’s safety and efficiency. Inappropriate handling can potentially worsen the problem and create safety hazards. Therefore, it is advised to involve a certified professional to accurately diagnose and rectify the issue.

Prevention is always better than cure. Regular inspection and maintenance of your Navien tankless water heater can help maintain the optimal functioning of all its components, including the air pressure switch. Routine check-ups and cleanings can also uncover potential problems before they escalate into significant issues or manifest as error codes like E351.

In essence, the E351 error code from Navien is a protective response to an underlying issue in the air pressure switch circuit. While the nature of the problem can vary, it’s crucial to remember the importance of quick and appropriate intervention. By understanding the root cause and maintaining regular servicing, you can ensure your Navien tankless water heater performs efficiently and safely, providing your home with a reliable hot water supply.