| No power | • Try the POWER button on the unit. |
| • If using the DC power cable, make sure it is firmly connected to the DC POWER jack and to the cars cigarette lighter. The car must be on. |
| • If using the AC adapter, make sure it is firmly connected to the DC POWER jack and to an outlet. |
| • Try unplugging the unit for a few minutes and then plugging it back in |
| No sound, picture okay | • Press VOLUME up button to increase the sound. |
| • Maybe sound is muted. Press the MUTE button to restore sound. |
| • If using another source, check the audio cable connections. |
| • If the player is in pause mode, slow-motion or fast forward , no sound is heard during this time. Press PLAY to return to normal play mode and to hear the sound. |
| • Make sure headphones are disconnected from player. |
| • Check the sub volume level |
| No picture, sound okay | • If using another source, check the video cable connection. |
| • Adjust the brightness |
| Disc won't play | • Insert a disc with the label side facing up. |
| • Check the type of disc you put into disc tray. This mobile DVD/VCP player only plays digital video discs, audio CDs and mp3s. |
| • Both the unit and the disc are coded by region. If the regional codes don’t match, the disc can’t be played. This mobile DVD/VCP player is Region No. 1. |
| • Press the SOURCE button to make sure you are in DVD mode |
| Play starts, but then stops immediately | • The disc is dirty. Clean it. |
| • Condensation has formed. Allow player to dry out. |
| • Disc is scratched or defective |
| No sound or distorted sound | • Make sure your mobile DVD/VCP player is connected properly. Make sure all cables are securely inserted into the appropriate jacks. |
| • If you connected an audio or audio/video component, make sure you chose the correct input setting on the receiver and unit |
| Can't advance through a movie | • You can’t advance through the opening credits and warning information that appear at the beginning of movies because the disc is programmed to prohibit that action |
| The invalid symbol (hand icon) appears on screen | • The feature or action cannot be completed at this time because: |
| - The disc’s software restricts it. |
| -The discs software doesn’t support the feature (e.g., angles). |
| - The feature is not available at the moment. |
| - You’ve requested a title or chapter number that is out of range |
| Picture is distorted | • The disc might be damaged. Try another disc. |
| • It is normal for some distortion to appear during forward or reverse scan. |
| No forward or reverse scan | • Some discs have sections that prohibit rapid scanning, or title and chapter skip. |
| • If you try to skip through the warning information and credits at the beginning of a movie, you won’t be able to. This part of the movie is often programmed to prohibit skipping through it. |
| • Make sure you are using the correct buttons on the remote: for DVD, the buttons are on the top half of the remote. For videocassettes, the buttons are on the bottom of the remote. |
| Subtitle and/or audio language is not the one selected from the initial setting | • If the subtitle and/or audio language does not exist on the disc, the initial settings will not be seen or heard. |
| Camera angle cannot be changed | • Some discs don’t have the multi-camera angle system, and some discs only have it in certain parts of the movie |
| Remote Control Doesn't work | • Place the remote control extremely close to the sensor on your mobile DVD/VCP player. |
| • Maybe batteries are weak or dead. Put new batteries in the remote. |
| • Make sure you are using the correct buttons on the remote: for DVD, the buttons are on the top half of the remote. For videocassettes, the buttons are on the bottom of the remote |
| No power | • Check to make sure all power cord connections are tight and plugged into an operating power source |
| Rewind does not operate | • Check to make sure the tape is not already rewound. |
| • Make sure you are using the correct buttons on the remote: for DVD, the buttons are on the top half of the remote. For videocassettes, the buttons are on the bottom of the remote |
| The VCP makes noise when stopped | • The player is removing the tape from the playheads. A sound is normal. The head cylinder inside the player will continue to rotate for a few minutes after you stop the unit |
| Snowy or no picture during playback | • Check video cable connections between the player and any connected monitor. |
| • Try another tape |
| Streaks in picture during normal playback | • Check to make sure the tape is of good quality and not worn out |
| Will not play | • Check to make sure there is a tape in the player. |
| • Try ejecting and reinserting the tape. |
| • Check to make sure the tape is not broken |
| Tape plays back in slow motion | • Press PLAY to return to normal playback |
