Dacor microwave troubleshooting

If you microwave has been broken and the brand of your kitchen assistant is Dacor, look at the tables below – they will be very useful for you. Below there are three tables corresponding to different microwave patterns: Dacor MMDH30S, Dacor DOC30M977D, Dacor Single 36 and in each of them you will find the possible causes of failure and ways of repair.

Dacor MMDH30S microwave troubleshooting

PROBLEM	POSSIBLE CAUSE	SOLUTION
Part or all of Microwave in a Drawer does not operate.	• Power cord of Microwave in a Drawer is not completely connected to the electrical outlet.	• Make sure the power cord is tightly connected to the outlet.
	• Power outage.	• Check house lights to be sure. Call your local electric company for service.
	• Fuse/circuit breaker at home doesn’t work.	• Replace the fuse or reset the circuit breaker.
	• Microwave in a Drawer is in Demo Mode.
Food in microwave is not heated.	• No power to the appliance.
	• Drawer controls improperly set.	• Check if the controls have been properly set.
	• Drawer is in Demo Mode.
Microwave in a Drawer light does not work.	• Light bulb is loose or burned out.	• Call for service.
Touch controls will not operate.	• Control Lock is on.
Display flashes.	• Power failure.	• Press CLEAR pad and reset the clock. If the Microwave in a Drawer was in use, you must reset the cooking function.
Steam from the vent	• During microwaving, steam may come from the right side of the vent.

Dacor DOC30M977D microwave troubleshooting

Symptom	Cause	Action
Touch-controls do not respond to touch.	Touch models: Moisture on control panel.	Wipe moisture from exterior.
	Child lock activated.	Deactivate Child lock.
The oven does not work.	Power not supplied.	Verify there is power and oven is plugged in; check for blown fuse /tripped circuit breaker.
	Door is open.	Close door, and retry.
	Door-open safety mechanisms covered in foreign matter.	Remove foreign matter, and retry.
Oven stops during operation	User opened door to turn food.	Turn food; tap Start to resume operation.
Power turns off during operation.	Oven has been on for extended period.	After cooking for an extended period, let oven cool.
	Cooling fan not working.	Listen for sound of cooling fan.
	No food in oven.	Put food in the oven.
	Insufficient ventilation space for oven.	For intake/exhaust vents on front/rear of oven, keep gaps specified in installation instructions.
	Several power plugs used in same outlet	Designate one socket for oven.
Popping sound during operation; oven not working.	Cooking sealed food or using a container with a lid may cause popping sounds.	Remove lids so containers do not burst.
Oven exterior too hot during operation.	Insufficient ventilation space for oven.	For intake/exhaust vents on front/rear of oven, keep gaps specified in installation instructions.
Door not opening properly.	Food residue stuck between door and oven chassis.	Clean area, then open door.
Heating (incl. Warm function) does not work.	Oven may not work, too much food being cooked, or improper cookware used.	Put 1C water in microwave-safe bowl; run oven 1 min. to verify that water heats; use less food; restart function. Use flat-bottom container.
Thaw function not working.	Too much food being thawed.	Reduce amount of food, and retry function.
The interior light dim or non-functioning.	Door left open for long time.	Interior light may automatically turn off during Eco function operation; close/reopen door, or tap CANCEL.
	Interior light covered by residue.	Clean oven chamber, and recheck.
Beeping sound during cooking	If Auto Cook is active, beep means it is time to turn food during thawing.	After turning food, press the START button again to restart operation.
Oven not level	Oven installed on uneven surface.	Verify surface below oven is even and stable.
Sparks during cooking.	Metal containers are used during oven/ thawing functions.	Do not use metal containers.
When power is connected, oven instantly starts working	Door not closed properly.	Close door and recheck.
There is electricity coming from the oven.	The power or outlet not properly grounded.	Ensure power and outlet are properly grounded.
Water drips. Steam leaves via a door crack. Water in the oven.	There may be water/steam depending on type of food. This is normal.	Let oven cool, then wipe with dry towel.
Brightness in oven varies	Brightness varies depending on power output and selected function.	Power output variations during cooking are not malfunctions.
Cooling fan runs after cooking is done.	To ventilate oven, cooling fan keeps running 3 min. after cooking is done.	No action; this is normal.
While turning, optitray derails or stops turning.	Missing/improperly installed roller ring.	Install/fix roller ring, then retry.
Turntable drags.	Roller ring improperly set, food too heavy, or container contacts oven walls.	Remove some food. Use smaller container.
Turntable rattles as it turns.	Food/residue on bottom of oven.	Remove residue.
Smoke comes out during operation.	During initial operation, smoke may come from heating elements.	This is normal. After you run the oven 2-3 times, it should stop.
	Food is on heating elements.	Let oven cool; remove food from heating elements.
	Food too close to grill	Put food a suitable distance from grill.
	Food improperly prepared/arranged.	Prepare and arrange food properly.

Dacor Single 36 microwave troubleshooting

Problem	Possible cause
Food not baking/roasting properly.	The oven controls not set correctly.
	Oven rack not properly installed.
	Oven thermistor needs adjusting.
Food not broiling properly	Serving size may be inappropriate.
	The rack is improperly positioned.
	Cookware is unsuitable for broiling.
	In some areas, the voltage may be low.
Oven temp too hot/too cold.	The oven thermistor needs to be adjusted.
– Dripping water	Water/steam may appear depending on food being cooked. This is normal.
– Steam from door seam	Water/steam may appear depending on food being cooked. This is normal.
– Water remains in oven.	Water/steam may appear depending on food being cooked. This is normal.
Boiling water heard during steam cooking	Water is being heated by steam heater.
The oven will not self-clean.	The oven temperature is too high to start a self-clean operation.
	The oven controls have been set incorrectly.
	Self-cleaning cycle cannot start if Oven control lockout is active.
Excessive smoking during a self-cleaning cycle.	Excessive soiling in the oven.
Oven door stays shut after self-cleaning.	Oven is too hot.
The oven is not clean after a self-cleaning cycle.	Oven controls not set correctly.
	Oven was heavily soiled.
Steam comes out of vent.	Convection mode is being used.
	More food means more steam emitted.
Burning/oily odor from vent.	This is normal for a new oven and will disappear in time.
Strong odor.	Odor from insulation around inside of oven is normal for first few times oven is used.
Fan noise.	Convection fan turns itself on/off.
Oven racks not sliding easily.	The shiny, silver-colored racks were cleaned in a self-cleaning cycle.
Oven door locked.	Tripped circuit breaker or power outage when oven door was locked.