Boss DVD player troubleshooting

ProblemAction
The remote control does not work properly.Remove the obstacle between the DVD player and the remote control.
The remote control is positioned too far from the DVD video player. Operate the remote control within the operating distance.
Point the remote control at the remote sensor of the DVD video player.
If the batteries in the remote control are exhausted, please replace batteries with new ones.
Disc playback failureNo disc is inserted. (No disc symbol appears on the screen). Please insert the intended disc.
The disc is placed upside down. Place the disc with the playback side down.
The disc is dusty. Please clean the disc.
There could be humidity in the unit. Please turn on the power and stay for 30 minutes without running the disc.
Disc playback failureNo disc is inserted. (No disc symbol appears on the screen). Please insert the intended disc.
The disc is placed upside down. Place the disc with the playback side down.
The disc is dusty. Please clean the disc.
There could be humidity in the unit. Please turn on the power and stay for 30 minutes without running the disc.
The player fails to play from the beginning.Because the play mode is in the Program. Random, Repeat or RepeatA-B mode. Press these relative functions again to restore the play mode. (Please refer to the Advanced Operations Chapter.)
While the DVD Title/Chapter or DVD Setup menu is displayed on the TV screen directly, or, while playing Video CD that includes PBC function, the Setup menu is displayed on the TV screen.
No soundCheck for the proper connections of the unit with the TV set and amplifier.
When the amplifier is connected, check if the amplifier power has been turned on and if the cable has been inserted into the appropriate jack.
Please change the audio cable with a new one if the cableis damaged.
If the unit has been played in Slow or Pause mode, press Play to return to the normal playback mode.
If the unit is played in X8, X16, X32 mode, press Play to return to the normal playback speed mode.
When the unit is in System Setting Menu/Program Menu, press System Setting 1 PRG Play to exit the system Menu / program menu. Or you can press Play to return to the normal playback mode.
If the unit is in the mute mode, please press Mute again to enable the normal sound play.
Turn on the unit's digital output if it is off. if the sound track 2 of the SVCD is not recorded, no sound will be output when the track 2 is selected. Open up the Console Menu, and select track 1 for playback in the audio selection.
NoiseThe disc is dusty and needs to be cleaned.
The noise comes from other interfaces except for DIGITAL OUT OPTICAL or COAXIAL interface if the played CD is DTS standard..
No stereo sound effect when playing video CD or CDCheck if the digital output is turned on. >• Press Stereo to select stereo sound.
No pictureReplace the breakage video cable before you turn on the player.
Re-check if the connector of player has been properly connected to TV set.
Connect the video cable securely into the appropriate jacks and ensure that the equipment is connected firmly.
Ensure that the power of TV set is turned on.
Make sure if the appropriate video input mode is selected on the TV. so that the video image can be displayed on the screen properly.
Picture distortionThe disc is dusty and needs to be cleaned.
It is normal for some distortion to occur when the Progressive Scan Mode of DISPLAY Setup is selected, even if the TV set is compatible with the progressive scan mode (525p). Therefore, please change the Scan Mode to Interlaced Scan.
Picture not suit TV screenThe troubled images may not be able to fill up the whole TV screen even after the Picture Mode of the Audio Menu is set. This is because the DVD images are fixed in width.

Error codes and troubleshooting