| No Power | 1. Check to ensure that the power plug is securely plugged. |
| No sound | 1. Check the connection between the DVD player and the TV set, amplifier, or any other unit it is connected to. |
| 2. Check to ensure the TV and amplifier are in the correct mode (video 1). |
| No picture | 1. Check the connection between the DVD player and the TV set or any other unit it is connected to. |
| 2. Check to make sure TV is turned on. |
| Disc does not play | 1. Check to make sure the disc is loaded correctly label side facing up on disc tray. |
| 2. Check that disc is clean from dirt, dust, finger prints, smudges. |
| 3. Check to ensure disc is within the guides on the tray. |
| 4. Check parental lock function is off. |
| 5. Make sure disc is for use in region 1. |
| Remote does not work | 1. Check batteries; possibly replace. |
| 2. Check to ensure there isn't any obstacles between the remote sensor on the unit's front panel and the remote control. |
| 3. Be sure the remote is aimed at the remote sensor. |
| Divided picture | 1. Check that disc is clean and has no scratches. |
| 2. The unit is controlled by a microcomputer, which may need to be reset. Turn off the unit's power, wait several seconds, then turn back on. |
| No color picture | 1. Check to see if the S connector is damaged (bent pin). |
| MP3 discs don't play | 1. Use Another Software Edition to Reburn Disc, as the edition used may not be compatible with the player. |
| 2. Use new editions of software such as Audio station 4, Easy CD Creator, Toast Titanium, etc. |
| 3. Make sure MP3 file is not encoded with a variable bit rate, such as provided bv Real Networks. |
