After the counters of electronics stores were flooded with DVD players, these excellent apparatuses also appeared on a table of repairs. How practice shows, there are similar malfunctions of DVD players in a basic mass. All malfunctions of the type of “No disk” or “Error”, random hangs-up during reproduction, etc. are specified below in our troubleshooting table with faults` codes for Panasonic DVD players.
Panasonic AG-HMR10 DVD Player troubleshooting
| Problem | Cause/Solution |
|---|---|
| There’s no power. | • Make sure the battery and AC adapter are connected properly. Check the connections again. |
| Power goes off for no apparent reason. | • To prevent the battery from running down needlessly, the portable recorder automatically turns off when it has been left in the shooting pause mode for more than 5 minutes. Check [POWER SAVE] in the [OTHER FUNCTIONS] setup menu. |
| Power goes off as soon asit is turned on. | • The battery may have run out. If the remaining battery charge display is blinking or [■■] appears, the battery has run out. Either recharge the battery or replace the discharged battery with a fully charged one. |
| The battery runs down quickly. | • Make sure the battery is fully charged. Keep charging until the AC adapter’s CHARGE lamp goes out. |
| • Are you using the battery in a cold place? The battery is affected by the ambient temperature. Its operating time is reduced in low-temperatures. | |
| • The battery may have reached the end of its service life. The battery will become unchargeable. The battery has a certain service life which varies depending on how the battery is used. If the battery operates only for a short period even when it is charged adequately, it has reached the end of its service life. | |
| The battery cannot be charged. | • The battery cannot be charged if the DC cable is connected. Disconnect it. |
| The remaining battery capacity is not displayed correctly. | • The remaining battery capacity display is merely a guideline. To ensure that remaining battery capacity is displayed correctly, use the battery completely from a fully-charged state, and charge the battery again. (Remaining battery capacity may still not be displayed correctly if the battery has been used for long periods in high or low temperatures, or if the battery has been recharged a large number of times.) |
| Cannot start shooting. | • Make sure that the power is on. |
| Cannot focus automatically. | • Make sure that the unit is not in manual focus mode. When auto focus mode is selected, focusing is performed automatically. |
| • You may be shooting a scene where it is difficult to bring the subject into focus in the auto focus mode. If this is the case, use the manual focus mode. It may be hard to bring the subject into focus when | |
| • both close and distant objects are shot at the same time | |
| • shooting through a dirty window | |
| • shooting in a dark place | |
| • there are sparkling or shiny objects around the subject | |
| • the subject is moving fast | |
| • shooting a scene with minimal contrast | |
| Cannot focus while zooming. | • Sometimes when focus control is in the macro range, the zoom position is at the wide end or telephoto end, and the camera cannot focus while zooming. |
| Cannot record even through the SD Memory Card is inserted correctly. | • Is the write-protect switch on the SD Memory Card in the “LOCK” position? The card cannot be recorded to if the switch is in the “LOCK” position. |
| • Is the remaining memory available on the SD Memory Card extremely low? Please save contents onto different media and delete unneeded data from the card, or use a new card instead. | |
| • Has the SD Memory Card been correctly formatted? Alternatively, is the card of a format that is incompatible with this unit? Reformat the card with the unit. | |
| • 8 MB -16 MB SD Memory Cards cannot be used. | |
| Recording stops by itself. | • Is your SD Memory Card compatible with use for video recording? Always use an SD Memory Card compatible with use for video recording. |
| Cannot read the data on the SD Memory Card. | • Make sure the SD Memory Card is formatted correctly. If it is not, format the card in the unit. |
| Cannot perform nonlinear editing. | • Check the specifications of your computer and connecting cable. |
| Something is wrong with the time code display. | • The time code display may not register a regular count if a clip is played in the reverse slow mode. This is normal. |
| Cannot play even when 1 press the [ENTER] button. | • Make sure that the mode is not REC mode. Press the [MODE] button to switch to PB mode. |
| Mosaic-like noise appears when 1 cue or review a clip. | • This noise is inherent to digital video technology. This is normal. |
| Images do not appear on the television even though i have connected the recorder properly. | • Make sure the input selector on your television is set correctly. Read the television's instructions carefully and select the correct video input connector for the recorder. |
| Cannot hear any sound from the recorder’s speaker. | • You may have turned down the recorder’s volume control too far. Adjust the volume level using the [AUDIO MON/ADV] button +. |
| Computer does not recognize the recorder when USB connection cable is connected. | • Check the operating environment. |
| • Is the recorder’s operating mode setting correct? The recorder will not be recognized when in REC mode or PB mode. Please set the recorder to PC mode. | |
| • If your computer has multiple USB terminals, please try connecting the recorder to a different USB terminal. | |
| • Switch the recorder’s power off and back on again, and reconnect the USB connection cable. | |
| An error message appears on the computer when the USB connection cable is disconnected. | • Always follow instructions on how to remove hardware safely as appropriate for your computer when disconnecting the USB cable. |
| The recorded images on an SD Memory Card appear strange. | • The data on the card could be corrupted. Data can be corrupted by static electricity and electromagnetic waves. Please always save important data to a computer or other storage media. |
| The SD Memory Card cannot be used even after formatting. | • There could be a fault with the recorder or with the SD Memory Card. Please consult the dealer. Always use only SD Memory Cards of 512 MB - 32 GB with this recorder. |
| The recorder does not recognize the SD Memory Card even though it is inserted correctly. | • Was the inserted SD Memory Card originally formatted with a computer? Always use this recorder to format SD Memory Cards. Please be aware that, when an SD Memory Card is formatted, all data recorded on the card will be erased and will not be restorable. |
| The SD Memory Card is not recognized when inserted into other devices. | • Please check that the device is compatible with the capacity or type (SD Memory Card/SDHC Memory Card) of the SD Memory Card that you are using. For details, please consult the device’s own operating instructions. |
Panasonic DVD-L10 DVD Player troubleshooting
| Symptom | Remedy |
|---|---|
| No power. | • Ensure that the player is properly connected to the battery charger/AC adaptor or the battery pack. |
| • Ensure that the POWER switch of the player is not set to the “HOLD" position. | |
| •The power cannot be turned on using the POWER button of the remote control unit when the battery pack is connected. | |
| The player is automatically set to the standby mode or the power turns itself off. | •To conserve power or prevent battery consumption, the player is automatically set to the standby mode alter approx. 15 minutes have elapsed in the stop mode when the player is powered by the battery charger/AC adaptor or the power turns itself off after approx. 5 minutes have elapsed when the player is powered by the battery pack (Auto power-off function). Turn the power back on. |
| • Play fails to start even when PLAY/DISPLAY (in case of the remote control, PLAY) is pressed. | •Condensation has formed: wait about 1 to 2 hours to allow the player to dry out. |
| • Play starts but then stops immediately. | •This player cannot play discs other than DVDs, Video CDs and CDs. |
| •The disc may be dirty and may require cleaning. | |
| • Ensure that the disc is installed with the label side up. | |
| No picture. | • Ensure that the player is connected properly. |
| • Ensure that the input setting for the TV is “Video". | |
| • Set the In/Out select switch on the player’s rear panel to “OUT”. | |
| No sound from the external speakers of the stereo system or other equipment. | • Ensure that the player is connected properly. |
| • Ensure that the input settings for the TV or stereo system are correct. | |
| • Set the In/Out select switch on the player's rear panel to "OUT. | |
| No key operation (by the main unit and/or the remote control) is effective. | • Some operations may be prohibited by the disc. • Ensure that the POWER switch of the player is not set to the “HOLD” position. |
| •Turn the power off and then back to ON. Alternatively, turn the power off, disconnect the battery charger/AC adaptor, and then re-connect it. (The player may not be operating properly due to lightning, static electricity or some other external factor.) | |
| The LCD screen is dark. | • Adjust the brightness of the LCD. |
| No image is displayed on the LCD screen when a TV tuner, video camera, or other device is connected to the player. | • Ensure that the player is connected properly. |
| • Ensure that the TV tuner or the video camera is turned on. | |
| • Set the In/Out select switch on the player’s rear panel to “IN". | |
| • Ensure that the display mode of the LCD is not set to “OFF. | |
| No menu play of Video CD. | •This function works only with Video CDs with playback control. |
| Picture is distorted during rapid advance or rapid reverse. | •The picture will be somewhat distorted at times: this is normal. |
| No subtitles. | • Subtitles appear only with discs which contain them. |
| • Subtitles are cleared from the screen. Turn ON the subtitles. | |
| Alternative audio soundtrack (or subtitle) languages fail to be selected. | •An alternative language is not selected with discs which do not contain more than one language. |
| • In the case of some discs, the alternative language cannot be selected by switching the audio soundtrack/subtitle language. Try selecting it from the DVD menu if one is available. | |
| Play does not start even when title is selected. | •Confirm the "2 Ratings" setting. |
| The password for rating level has been forgotten. | •While the player is in the stop mode, hold the player's SKIP/SEARCH button and the STILL/PAUSE button down simultaneously and then slide the POWER switch toward the “OFF/ON” position for longer than 1 second (until ‘'Initialized" disappears from the screen). The lock will be released and all initial settings will return to the default values. |
| • Reset all the settings to Factory preset. | |
| Audio soundtrack and/or subtitle language is not the one selected at the initial settings. | • If the audio soundtrack and/or subtitle language does not exist on the DVD, the language selected at the initial settings will not be seen/heard. |
| No 4:3 (16:9) picture. | •Choose the correct setup “5 TV Aspect” item which matches the TV set used. |
| No On-Screen Display. | •The “Off setting is selected at “4 On-Screen Messages”: select “On”. |
| No operations can be performed with the remote control. | •To conserve power or prevent battery consumption, the player is automatically set to the standby mode after approx. 15 minutes have elapsed in the stop mode when the player is powered by the battery charger/AC adaptor or the power turns itself off after approx. 5 minutes have elapsed when the player is powered by the battery pack (Auto power-off function). Turn the power back on. |
| •Check the batteries are installed with the correc ipolarities (© and Q). | |
| •The batteries are depleted: replace them with new ones. | |
| • Point the remote control unit at the remote control sensor and operate. | |
| • Operate the remote control unit at a distance of not more than 23 feet (7 meters) from the remote control sensor. | |
| • Remove the obstacles between the remote control unit and remote control sensor. | |
| • Ensure that the POWER switch of the player is not set to the "HOLD' position. | |
| The menu is not displayed in the preferred language. | • Confirm the setting at the “Menus" of Disc Languages". |
| Shock-proof function (for preventing jumps in the sound during CD play) fails to work. | • Shock-proof function does not work when the optical digital audio cable is connected to the audio input/output (optical digital audio output) connector of the player's rear panel. |
| The player becomes hot during playback. | •This is normal. |
| On-Screen Menu Icons not displayed or only partially displayed on the TV screen connected to the player. | • Select the appropriate TV screen type by consulting the operating manual for the TV. |
Panasonic DVD-LV70 DVD player troubleshooting
| PROBLEM | POSSIBLE CAUSE | PROBABLE SOLUTION |
|---|---|---|
| Unit won't turn on. | Dead vehicle battery. Ignition not on. Bad power line connection. Fuse burned out. | Charge vehicle battery. Turn ignition to On or Accessory. Check connections. Replace fuse. |
| Radio has static. | Antenna not hooked up. Close to high power lines. | Hook up antenna. Move away from high power lines. |
| Radio memory buttons don’t work. | Not holding buttons down long enough. | Press and hold buttons for more than 2 seconds. |
| No sound can be heard even if the disc is properly loaded. | The compact disc is inverted. | Insert the disc with label side facing up. |
| The compact disc is very dirty. | Try to clean the compact disc by instructions of disc cleaning. | |
| The temperature inside the car is more than 140°F (60"C). | Give the interior a chance to cool down before using the unit. | |
| Excessive moisture. | Wait for a while before using the unit. | |
| Wiring connection is not properly done. | Confirm all wiring connection such as power cord, speaker cords, etc. | |
| Volume control is at “minimum” position. | Adjust the volume control to the proper level. | |
| Fuse of amplifier is blown out. | Replace the fuse with the correct rating. | |
| Sound distorted due to vibration. | Installation method is bad. | Fix the unit securely. |
| Inverted sound (Left/Right connections). | The speaker cords are inverted. | Check the speaker cords. |
| No sound from front or rear speakers. | The fader control is set on the wrong position. | Adjust the fader control of the unit correctly. |
| Sound distorted sometimes. | The compact disc may be defective. | Try to replace the disc with another one. |
| The compact disc is dirty. | Try to clean the compact disc by instructions of disc cleaning. | |
| A compact disc is sometimes ejected. (Display shows “E1”, an error message.) | The pickup lens is dirty. | Clean the lens. (Use CD lens cleaning disc.) |
Panasonic WJ-HDE510 DVD Player troubleshooting
| Phenomenon | Cause | What to do |
|---|---|---|
| No power is supplied. | Power cord is not firmly connected. | Securely plug the cord into AC outlet and AC inlet. |
| Thermal error. OPERATE indicator lights in orange. | Ambient temperature is too low. | Use the unit within +5‘C to +45‘C. |
| Ventilation openings or fan is blocked. | Remove obstacles. | |
| Cooling fan failed. | Consult your dealer for replacement. | |
| DVD-RAM drive is not recognized. | SCSI cable | Use the supplied cable and connect it securely. |
| DVD-RAM disk cannot be formatted. | DVD-RAM disk type | Confirm the type of DVD-RAM disk. |
| Dirt or dust of the optical lens or DVD-RAM disc | Use the optional cleaning disc. | |
| Cannot copy to DVD-RAM disk. | Write disabled. | Set it to 'Write enable'. |
| Dirt or dust on the optical lens or DVD-RAM disc | Use the optional cleaning disc. | |
| Operate indicator is blinking in green. | ||
| Cannot remove the DVD-RAM disk. | Recorded data is being copied or played back. | Remove disk after copying or playback is completed. |
| HDD indicator blinks. | SCSI cable | Use the supplied cable and connect it securely. |
| Extension HDDs are not recognized. | Hard Disk Detection switch | Set to the INSTALLED position. |
| SCSI ID setting | Set ID number properly | |
| SCSI cable | Use the supplied cable and connect it securely. | |
| SCSI connection | Install extension units in the specified order. | |
| Power switch | Turn on the power switch (peripherals) first, then the power of the WJ-HD500. | |
| AC outlet | In case of turning On or Off the power, plug the power cord to an AC outlet connected to the WJ-HD500. |