RCA DVD player troubleshooting

ProblemSolution
No power• Try the POWER button on the unit.
• If using the DC power cable, make sure it is firmly connected to the DC POWER jack and to the cars cigarette lighter. The car must be on.
• If using the AC adapter, make sure it is firmly connected to the DC POWER jack and to an outlet.
• Try unplugging the unit for a few minutes and then plugging it back in
No sound, picture okay• Press VOLUME up button to increase the sound.
• Maybe sound is muted. Press the MUTE button to restore sound.
• If using another source, check the audio cable connections.
• If the player is in pause mode, slow-motion or fast forward , no sound is heard during this time. Press PLAY to return to normal play mode and to hear the sound.
• Make sure headphones are disconnected from player.
• Check the sub volume level
No picture, sound okay• If using another source, check the video cable connection.
• Adjust the brightness
Disc won't play• Insert a disc with the label side facing up.
• Check the type of disc you put into disc tray. This mobile DVD/VCP player only plays digital video discs, audio CDs and mp3s.
• Both the unit and the disc are coded by region. If the regional codes don’t match, the disc can’t be played. This mobile DVD/VCP player is Region No. 1.
• Press the SOURCE button to make sure you are in DVD mode
Play starts, but then stops immediately• The disc is dirty. Clean it.
• Condensation has formed. Allow player to dry out.
• Disc is scratched or defective
No sound or distorted sound• Make sure your mobile DVD/VCP player is connected properly. Make sure all cables are securely inserted into the appropriate jacks.
• If you connected an audio or audio/video component, make sure you chose the correct input setting on the receiver and unit
Can't advance through a movie• You can’t advance through the opening credits and warning information that appear at the beginning of movies because the disc is programmed to prohibit that action
The invalid symbol (hand icon) appears on screen• The feature or action cannot be completed at this time because:
- The disc’s software restricts it.
-The discs software doesn’t support the feature (e.g., angles).
- The feature is not available at the moment.
- You’ve requested a title or chapter number that is out of range
Picture is distorted• The disc might be damaged. Try another disc.
• It is normal for some distortion to appear during forward or reverse scan.
No forward or reverse scan• Some discs have sections that prohibit rapid scanning, or title and chapter skip.
• If you try to skip through the warning information and credits at the beginning of a movie, you won’t be able to. This part of the movie is often programmed to prohibit skipping through it.
• Make sure you are using the correct buttons on the remote: for DVD, the buttons are on the top half of the remote. For videocassettes, the buttons are on the bottom of the remote.
Subtitle and/or audio language is not the one selected from the initial setting• If the subtitle and/or audio language does not exist on the disc, the initial settings will not be seen or heard.
Camera angle cannot be changed• Some discs don’t have the multi-camera angle system, and some discs only have it in certain parts of the movie
Remote Control Doesn't work• Place the remote control extremely close to the sensor on your mobile DVD/VCP player.
• Maybe batteries are weak or dead. Put new batteries in the remote.
• Make sure you are using the correct buttons on the remote: for DVD, the buttons are on the top half of the remote. For videocassettes, the buttons are on the bottom of the remote
No power• Check to make sure all power cord connections are tight and plugged into an operating power source
Rewind does not operate• Check to make sure the tape is not already rewound.
• Make sure you are using the correct buttons on the remote: for DVD, the buttons are on the top half of the remote. For videocassettes, the buttons are on the bottom of the remote
The VCP makes noise when stopped• The player is removing the tape from the playheads. A sound is normal. The head cylinder inside the player will continue to rotate for a few minutes after you stop the unit
Snowy or no picture during playback• Check video cable connections between the player and any connected monitor.
• Try another tape
Streaks in picture during normal playback• Check to make sure the tape is of good quality and not worn out
Will not play• Check to make sure there is a tape in the player.
• Try ejecting and reinserting the tape.
• Check to make sure the tape is not broken
Tape plays back in slow motion• Press PLAY to return to normal playback

Error codes and troubleshooting