Jenn-Air oven troubleshooting

Ovens confidently occupied a place of honor in our kitchens. They save time for food warming, time for washing of dishes, because one can warm food on a plate. Repairs and maintenance service of a oven are an integral part of life of any technical and electric appliance. The troubleshooting table with error codes for Jenn-Air ovens below contributes to the revelation of the most often found malfunctions and defects.

ProblemSolution
Nothing will operate■ Household fuse blown or circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.
■ Is the main or regulator gas shutoff valve in the off position? See Installation Instructions.
■ Is the range properly connected to the gas supply? Contact a trained repair specialist or see Installation Instructions.
Surface burners will not operate■ Is this the first time the surface burners have been used? Turn on any one of the surface burner knobs to release air from the gas lines.
■ Is the control knob set correctly? Push in knob before turning to a setting.
■ Are the burner ports clogged? See “Sealed Surface Burners” section.
Surface burner flames are uneven, yellow and/or noisy■ Are the burner ports clogged? See “Sealed Surface Burners” section.
■ Are the burner caps positioned properly? See “Sealed Surface Burners” section.
■ Is propane gas being used? The range may have been converted improperly. Contact a service technician or see “Assistance or Service” section.
Surface burner makes popping noises■ Is the burner wet? Let it dry.
Excessive heat around cookware on cooktop■ Is the cookware the proper size? Use cookware about the same size as the surface cooking area, element or surface burner. Cookware should not extend more than ½" (1.3 cm) outside the cooking area.
Cooktop cooking results not what expected■ Is the proper cookware being used? See “Cookware” section.
■ Is the control knob set to the proper heat level? See “Cooktop Controls” section.
■ Is the range level? Level the range. See the Installation Instructions.
Oven will not operate■ Is the electronic oven control set correctly? See “Electronic Oven Control” section.
■ Has a delay start been set? See “More Options” section.
■ On some models, is the Control Lock set? See “Locking the Oven Control and Oven Door” section.
■ On some models, is the Sabbath Mode set? See “Sabbath Mode” in the “Setup” section.
Oven temperature too high or too low■ Does the oven temperature calibration need adjustment? See “Temp Adjust” in the “Setup” section.
Display shows messages■ Is the display showing “FAULT DETECTED?” A fault has been detected. Follow the displayed directions “PRESS ENTER TO TRY AGAIN” or “DISABLE POWER TO CLEAR.” If the fault does not clear, reappears, or “FEATURE NOT AVAILABLE” is displayed, call for assistance or service.
■ Is “SAb” flashing? Oven is in Sabbath Mode. To cancel, press and hold the SETUP pad for 5 seconds.
Self-Cleaning cycle will not operate■ Is the oven door open? The display will show “CLOSE DOOR.” Close the oven door all the way.
■ Has the function been entered? See “Self-Cleaning Cycle” section.
■ On some models, has a delay start Self-Clean cycle been set? See “Self-Cleaning Cycle” section.
■ Has a delay start been set? See “More Options” section.
■ Is the control in Sabbath Mode? See “Sabbath Mode” in the “Setup” section.
■ Is the oven temperature above 400°F (205°C)? Let the oven cool before using the self-clean cycle.
Oven cooking results not what expected■ Is the range level? Level the range. See the Installation Instructions.
■ Is the proper temperature set? Double-check the recipe in a reliable cookbook.
■ Is the proper oven temperature calibration set? See “Temp Adjust” in the “Setup” section.
■ Was the oven preheated? See “Bake,” “Broil,” or “Convect Bake” section.
■ Is the proper bakeware being used? See “Bakeware” section.
■ Is the oven vent blocked? See “Oven Vent” section.
■ Are the racks positioned properly? See “Positioning Racks and Bakeware” section.
■ Is there proper air circulation around bakeware? See “Positioning Racks and Bakeware” section.
■ Is the batter evenly distributed in the pan? Check that batter is level in the pan.
■ Is the proper length of time being used? Adjust cooking time.
■ Has the oven door been opened while cooking? Oven peeking releases oven heat and can result in longer cooking times.
■ Are baked items too brown on the bottom? Move rack to higher position in the oven.
■ Are pie crust edges browning early? Use aluminum foil to cover the edge of the crust and/or reduce baking temperature
Broiling results not what expected■ Is there excessive smoking? Food may be too close to the broil element or may have excessive fat. Move rack to a lower position.
■ Is the oven door closed? Close oven door to the broil stop position.
■ Was the broil element preheated? Allow broil element to preheat for 5 minutes.

Jenn-Air W132B oven troubleshooting

PROBLEMPOSSIBLE CAUSESSUGGESTED CORRECTIONS
Part or all of appliance does not operate.1. Wall oven is disconnected from power or is loosely connected to power.1. Check to be sure plug is securely inserted into wall receptacle.
2. Tripped circuit breaker or blown fuse.2. Check or re-set circuit breaker. Check or replace fuse.
3. Power supply has been interrupted.3. Wait until power has been restored.
4. Oven controls not set properly.4. See pages 8, 9 and 10 for setting oven control.
5. Oven door left in locked position after clean cycle.5. Unlock oven door.
6. Oven set for delayed cook or clean.6. Cancel program. See pages 9 or 19.
7. Oven control lock-out feature is activated.7. See page 7 to deactivate this feature.
Oven elements fail to operate or heat food.1. Wall oven is disconnected from power or is loosely connected to power.1. Check to be sure plug is securely inserted into wall receptacle.
2. Tripped circuit breaker or blown fuse.2. Check or re-set circuit breaker. Check or replace fuse.
3. Power supply has been interrupted.3. Wait until power has been restored.
4. Oven controls not set properly.4. See pages 8, 9 and 10 for setting oven control.
5. Oven was not set to correct temperature.5. Set oven to temperature recommended in recipe.
6. Oven was set for delayed cook.6. Cancel program and reset. See page 9.
7. Oven was not preheated properly.7. Allow oven to preheat until PREHEAT indicator turns off and a beep is heard. Then place food in oven.
8. Defective part.8. Have authorized servicer replace part.
Baking results differ from previous oven.1. Oven seems hotter or cooler than your previous oven.1. See page 23 for instructions on adjusting the oven temperature. NOTE: Do not adjust temperature if only one or two recipes are in question. The problem may be the recipe rather than the oven.
Baking results are not what you expected.
•Uneven browning (too dark on top or bottom).
•Underdone or overdone.
•Browning is too dark or light.
•Cake is not level.
1. Oven is too hot or too cool.1. Select correct oven temperature. When baking, always preheat oven before adding food. See page 23 for instructions on adjusting the oven temperature.
2. Selected BROIL rather than BAKE.2. Select the BAKE pad, not BROIL, for baking.
3. Food not positioned correctly in oven.3. See rack placement on page 13.
4. Used incorrect pan.4. Dark pans produce dark browning. Select shiny aluminum pans or reduce the oven temperature by 25°F. See page 14.
5. Used aluminum foil incorrectly.5. Never use foil to cover an oven rack. Place a small piece of foil on the rack below the rack holding the pan. See page 13.
6. Oven rack was crowded with pans.6. Stagger pans on rack. Allow 1 to 2-inches between pans and oven walls.
7. Used unreliable recipe or did not follow recipe.7. Select recipes from reliable sources. Read and carefully follow instructions and do not substitute ingredients.
8. Oven vent was blocked.8. See page 11 for information on oven vent.
9. Door is not correctly installed.9. See page 11 for instructions on replacing door.
Food not broiling properly.1. Oven incorrectly set.1. See page 10 for operating instructions.
2. Used incorrect rack position.2. See page 13 for information on broiling.
3. Broil element was not preheated.3. For optimum browning, preheat the broil element for 3 to 4 minutes before placing food in the oven.
4. Used aluminum foil incorrectly.4. The broiler pan can be lined with foil; never line the broiler insert with foil.
5. Oven door was dosed during broiling.5. Always leave door opened to the broil stop position (opened about 4-ir>ches) during broiling.
Oven smokes excessively during broiling.1. Food placed too close to broil element.1. Move broiler pan down one rack position.
2. Broiler insert covered with aluminum foil.2. Never cover insert with foil as this prevents fat from draining to pan below.
3. Meat is too fatty.3. Trim excess fat before broiling.
4. Marinade not completely drained before broiling.4. Completely drain marinade from meat.
5. Basted meat too early during broiling.5. Baste meat during the last few minutes of cooking.
6. Used a soiled broiler pan.6. Always clean broiler pan and insert after use.
Oven will not self-clean.1. Self-clean feature was not properly set.1. Follow instructions on page 19.
2. Oven set for a delayed clean.2. Cancel program and reset clean cycle.
3. Oven door not closed and/or locked.3. Close and lock oven door.
Oven door will not lock for self-clean.1. Self-clean was not properly set.1. Follow instructions on page 19.
2. Oven door is not closed.2. Be sure door is properly closed.
Oven door will not unlock after clean cycle or if accidently locked during baking.1. Clean cycle ended less than one hour ago.1. Allow about 1 hour for oven to cool. Door can be unlocked when LOCK indicator is no longer displayed.
2. Oven hot enough to engage internal lock, if accidently locked during baking.2. Allow oven to cool until LOCK indicator no longer is dispfayed. To speed cooling, allow a fan to blow on oven door.

Jenn-Air W2451 oven troubleshooting

ProblemCause
Test AccessThe test mode can be accessed by holding the stop time key down at power up or by holding the stop time key down for 10 seconds within 5 minutes of power up mode. No other key can be pressed before the stop time key, that would block the test mode access.
Test ExitExit the test mode by pushing the cancel key or test will self-terminate after 16 seconds from the last key command chosen.
Test FunctionTest mode is perfomed by pushing a keypad and testing for an output response. When the keypad is released, the output is terminated and the display will return to the display. The following is a list of key actions and responses.
Bake KeyActivates bake relay on the power relay board.
Broil KeyActivates broil relay on the power relay board.
Convect Bake KeyActivates convect bake relay (CVBAK) on the power relay board.
Convect Roast KeyActivates convect roast relay (CVRST) on the power relay board.
Oven Light KeyActivates oven light (OVLT) relay on the power relay board. (See note 2 above.)
Probe KeyActivates the display on the control to display the probe temperature.
Timer KeysActivates the display to show factory codes in the blue displayed digits and oven temperature in red.
Clean KeyActivates blue display digits which shows the state of the door lock switches and the status of the user selectable options. See charts on page 1-2. NOTE: First (left) blue displayed digit is for user selectable options code and the fourth (right) blue digit is for the door lock switch status code.
Stop Time KeyWill activate the beeper 100% as long as the key is pressed. Also, it will display the control I.D. # in the blue time digits and the power relay board I.D. # in the red temperature digits.
Clock KeyActivates all display segments to light.
Cook Time KeyActivates any fault codes stored in the memory. The time digits display any fault codes for the membrane and control board. The temperature digits display any fault codes for the power relay board. NOTE: If "FO" is displayed, there has not been anv fault codes sensed in that portion of the svstem. Anv stored fault code can be cleared to FO. after repairs have been made, by entering the fast test and pressing both the cook time and stop time keys for 5 seconds.
Digital Input KeysActivates the display to show the same digit (0-9) that is pressed.
Temperature Offset ChangeProgram bake above 500°, repress bake pad and hold for 3-4 seconds, the pad must be re-pushed within 3 seconds. The digital keys can be used to set the offset between positive and negative(-). Entered values are rounded to the next 5° increment. (Example: pushing key 3 will display a 5° increment).
Clock and Temperature ChangeThe clock can be set to be displayed in 24 hour form. Also, temperature can be displayed in degree "C\ To access, hold either timer keys down on power up. The two left digits will display the format for the clock, the right digit will display "F" or "C." The display can be toggled by pushing the bake or upper bake key to toggle the clock. The temperature display can be toggled from F to C by pushing the broil key or upper broil key on a double oven control.

Jenn-Air ELECTRIC WALL oven troubleshooting

PROBLEMSOLUTION
For most concerns, try these first.• Check if oven controls have been properly set
• Check if oven is properly connected to electrical outlet.
• Check or re-set circuit breaker. Check or replace fuse.
• Check power supply.
Clock, indicator words, and/or lights operate but oven does not heat.• Clock controls may be set for a Cook/Hold or Delay function.
• The Oven Control Lockout may have been set. (See page 6.)
Oven light and/or clock does not function.• The light bulb is loose or defective.
• The oven light does not work during self-cleaning process.
• Oven may be in Sabbath Mode. CSee page 21.)
There is a strong odor or light smoke when oven is turned on.• This is normal fora new wall oven and will disappear after a few uses. Initiating a clean cycle will “bum off” the smells more quickly. Turning on a ventilation fan will help remove the smoke and/or odor.
• Excessive food soils on the oven bottom. Use a self-clean cycle.
Oven will not activate the self-cleaning process.• Oven may be set for a delay clean.
• Oven may be set for Sabbath Mode. (See page 21.)
• Double wall ovens - only one oven cavity can be cleaned at one time.
Oven did not clean properly.• Oven may need longer cleaning time.
• Excessive spills were not removed prior to self-cleaning process.
Foods do not broil properly.• Check rack position. (See page 11.)
• Voltage into house may be low.
Baked food is burned or too brown on top.• Food may be positioned incorrectly in oven. (See “Cooking Made Simple”booklet.)
• Oven not preheated properly.
Foods bake unevenly.• The oven may be installed improperly.
• Check the oven rack with a level.
• Stagger pans, do not allow pans to touch each other or oven wall.
• Check instructions for suggested placement of pans on oven rack. (See “Cooking Made Simple” booklet.)
• There may be too many pans on one rack.
• Baking pans may be oversized.
Oven door will not unlock.• Oven may not have cooled to safe temperature after self-cleaning process.
Oven baking results are less than expected.• The pans being used may not be of the size or material recommended for best results. (See "Cooking Made Simple” booklet).
• There may not be sufficient room around sides of the pans for proper air circulation in the oven.
• Check instructions for preheating, rack position and oven temperature.
Baking results differ from previous oven.• Oven thermostat calibration may differ between old and new ovens. Follow recipe and use the directions in this guide before calling for service since the calibration on the previous oven may have drifted to a too high or too low setting. (See page 20 - Temp Adjust)
Fan is heard when oven is turned on.• This is the cooling fan and is normal. The fan will continue to run after use until the oven cools. (See page 12.)
Cooling fan continues to operate after the oven has been turned off.• This is normal. The fan will automatically shut off when the oven has cooled.
Probe does not work. (select models)• Check to be sure probe plug is properly inserted into oven receptacle.
• Probe may not be positioned in food properly.
• Probe temperature may have been improperly set
• Food may have been too cold or frozen when the probe was inserted.
Fault Codes• The oven may detect a fault during programming or during operation. If a fault is detected, the message “Fault detected - press power to clear" or “Fault detected - press enter to try again” may appear. Follow directions in the display. If the fault reappears or does not clear, call an authorized servicer or the toll-free number in the display.
• If the same operation is attempted before having the wall oven repaired, the message “Feature not available" will appear. The feature will remain inoperable until sen/ice is obtained.
• If the oven is heavily soiled, excessive flareups may result in a fault code during cleaning. Press the CANCEL pad and allow the oven to cool completely, wipe out excess soil, then reset the clean cycle. If the fault code reappears, contact an authorized servicer.
There are no beeps and no display.• Oven may be in Sabbath Mode. (See page 21.)
Noises may be heard.• The oven makes several low level noises. You may hear the oven cooling fan going on and off. You may also hear the oven relays as they go on and off. These are all normal.
• As the oven heats and cools, you may hear sounds of metal parts expanding and contracting. This is normal and will not damage your appliance.

Jenn-Air W2451 oven error codes

FAULT CODESPROBLEMSCOMPONENTS TO CHECK
F1POWER TO ELEMENT RELAY ENERGIZED DURING TIME OF DAY DISPLAY.J2 harness shorted. If checks ok, change (PRB) power relay board. Note: For double oven only, change second oven board.
F2Over temperature sensed; over 620 sensed by control in time of day mode, bake mode, or over 950 sensed in clean mode.Ohm sensor. If checks ok, change power relay board. "See chart for sensor value."
F3Cooling fan on with no oven function selected.Ohm sensor, wire harness to sensor.
F4Shorted oven sensorOhm sensor, wire harness to sensor.
F5Power element relays disabled in cook mode.1) Intermittent sensor or wire harness connection.
2) Intermittent contact on PRB.
F7Shorted key sensed for 32 seconds1) Membrane shorted
2) Display Board
F8Shorted meat probe alarm.1) Probe jack or harness to probe jack.
2) Probe sensing temp. Above 250 F. "See chart."
F9Door lock safety circuit on power relay board sensed.PRB
FFInvalid temp. Reading on PRB.Check sensor and harness, PRB.
F-Communication error between boards.J2 harness, ohm wires end to end. Harness ok, replace display board.
FCCommunication error between boards.J2 harness, ok, replace PRB.

 

Error codes and troubleshooting