Neff C17E74N0GB oven troubleshooting
Problem | Possible cause | Remedial action |
---|---|---|
There is no electrical function (e.g. indicator lamp does not light up) | Blown fuse | Check the fuses in the fuse box and replace if necessary |
Liquid or thin dough runs to one side | Appliance not installed level | Check the appliance installation |
0:00 flashes on the clock display | There was a power cut | Press the clock function button, reset the clock |
0:00 flashes on the clock display, “rrr" appears on the temperature display | Power supply was interrupted while the appliance was in operation | |
It is not possible to operate the appliance, “Appliance locked" appears on the text display, -S- appear on the temperature display | The appliance has been locked | Deactivate the lock |
It is not possible to operate the appliance, “Appliance permanently locked” appears on the text display -SP appear on the temperature display | The appliance has been locked permanently | Deactivate the permanent lock |
The appliance does not heat up, the colon flashes on the clock display, appears on the temperature display, for example 160o | A key combination was activated | Switch off the appliance, press and hold the info button for 3 seconds, then press and hold the clock function button for 4 seconds before pressing the info button again and holding it for a further 3 seconds |
Electronically controlled functions are malfunctioning | Energy surges (e.g. lightening strike) | Reset the function concerned |
Once you have switched on an operating mode, H or h appear on the temperature display, “Not possible’’ appears on the text display | The appliance has not cooled down fully | Wait until the appliance has cooled down, then switch on the operating mode again |
The appliance has switched itself off automatically, “Safety switch off" appears on the text display, 0:00 flashes on the temperature display | The appliance has switched off to protect itself from overheating | Turn the operating mode selector back to the o position |
Smoke is generated during roasting or grilling | Fat is burning on the grill element | Continue grilling or roasting until the fat on the grill element is burnt away |
Wire rack or universal pan inserted incorrectly | Place the wire rack in the universal pan and insert them together into a low shelf height | |
High levels of condensation are generated in the cooking compartment | Normal occurrence (e.g. with cakes with very moist toppings or a large roast joint) | Open the appliance door occasionally during operation |
Enamelled accessories have light, matt marks | Normal occurrence caused by dripping meat or fruit juices | Not possible |
Door panels are misted up | Normal occurrence caused by temperature differences | Heat the appliance up to 100 °C and then switch off again after 5 minutes |