Depending on the extent of a fault, repairs of vacuum cleaners can be assigned to a category of simple, medium and complex ones. There are mechanical and electric breakdowns. Only specialists of service centers are able to determine the complexity of repairs after certain diagnostics. The troubleshooting table with error codes for rainbow vacuum cleaners below is an excellent assistant in this matter.
Rainbow E series vacuum troubleshooting
| PROBLEM | POSSIBLE CAUSE | POSSIBLE SOLUTION |
|---|---|---|
| Motor Not Running | Handle Switch not activated. | Must squeeze actuator in electrified hose handle. |
| Electrical connection at hose coupling not made. | Make positive electrical connection at coupling. | |
| Electrical connection at hose handle not made. | Make positive electrical connection at hose handle. | |
| Circuit breaker tripped. | Disconnect power; Check for obstruction; Push reset button. | |
| Motor Running But Brush Not Revolving | Broken belt. | Disconnect power; Remove sole plate; Make sure brush rotates freely; Replace belt. |
| Brush Stopped (Cannot Be Rotated By Hand) | Object lodged in brush chamber. | Disconnect power; Remove sole plate; Remove foreign object; Make sure brush rotates freely. |
| Bearing worn out. | Replace brush and bearing assembly by Distributor. | |
| Power Nozzle Not Picking Up Well | Clogged air chamber. | Disconnect power; Remove sole plate; Clear out entire air chamber; Sight through pivot arm to make sure there are no obstructions. |
| Clogged wands or hose. | Disconnect power; Remove obstruction; Connect to Rainbow; Make sure air is flowing freely through hose. | |
| Bristles not in contact with carpet. | Make sure sole plate is completely in position before latching; Replace brush if bristles are worn too short. | |
| Height adjustment not properly set. | Set to proper height. |
Rainbow E2 series vacuum troubleshooting
| PROBLEM | POSSIBLE CAUSE | POSSIBLE SOLUTION |
|---|---|---|
| Machine Won’t Run. | Air inlet screen is plugged with debris. | Clean off debris thoroughly. |
| Not firmly plugged in. | Plug unit in firmly or try another outlet. | |
| Rainbow not properly latched to water basin. | Ensure side latches of water basin are locked. | |
| Automatic resetting motor protector has tripped. | Turn Rainbow off. Leave off for two seconds. Turn Rainbow back on. | |
| Defective cord, switch or machine. | Call your Rainbow Distributor or Rainbow Service Center. | |
| Loss of Airflow. | Machine not correctly positioned on water basin. | Ensure machine is properly seated and latched onto water basin. |
| Plugged hose, wand attachment or Power Nozzle. | Remove obstruction from clogged area. | |
| Incorrect airflow control sleeve setting. | Adjust airflow control sleeve setting on curved wand. | |
| HEPA Neutralizer needs servicing or replacement. | Remove HEPA Neutralizer and clean or replace. | |
| Machine is running on low speed. | Turn power switch to high speed. | |
| Separator is clogged or dirty. | Remove separator and clean. | |
| Discharges Dust. | Low level of water in basin. | Fill water basin to correct level. |
| Excessively dirty water in basin. | Replace with clean water. | |
| Hole in HEPA Neutralizer. | Call your Rainbow Distributor or Rainbow Service Center for replacement. | |
| Heavy Foaming of Water in Water Basin. | Soapy contaminant in water basin. | Replace with clean water. |
| High level of water in basin. | Empty water basin and refill to correct level. | |
| Musty Odor. | Water basin not cleaned or dumped after use. | Clean water basin and use Deodorant Air Freshener while cleaning. |
| Separator clogged or dirty. | Remove separator and clean. | |
| Damp HEPA Neutralizer. | ||
| Machine stored on water basin. | Do not store machine on water basin. | |
| Machine Running Hot, Hot or Burnt Odor | Plugged hose, wand, attachment or Power Nozzle. | Remove obstruction from clogged area. |
| Machine not sealed on water basin properly. | Ensure machine is properly seated and latched onto water basin. | |
| Different Tone, Noise or Vibration. | Separator clogged or dirty. | Remove separator and clean. |
| Water level is above center dome in water basin. | Empty water basin and refill to correct level. |