Samsung refrigerator not making ice – faults and solutions

Household appliances are becoming more modernized and technologically advanced every year – everything is for our comfort. Refrigerators with ice makers are not new – this feature has been around for a long time, and many people liked it. Indeed, what could be better than a cold drink on a hot summer day, and all you need to do is press the lever and get ice ready.

Over time, equipment begins to fail, malfunctions and problems appear in operation. Owners of a Samsung brand refrigerator often face a problem with the operation of the ice maker. At one point, the equipment simply stops producing ice cubes. It is not always necessary to call the wizard to deal with the problem. We will find out what could be the causes of such a malfunction, and how to fix them.

Unusual sound or noise from dispenser and ice maker

Often, a malfunction of this nature is accompanied by sounds unusual for the operation of the refrigerator. If the Samsung refrigerator has stopped producing or producing ice, listen for extraneous sounds when you press the dispenser lever.

Samsung refrigerator dispenser and ice maker

If your refrigerator stops producing ice when you press the lever, it is possible that a lot of cubes have accumulated in the ice maker, or rather in the compartment, which prevents it from working properly. If this is not the reason, then the dispenser lever itself may have stopped working. Also, the door switch can be the cause of the malfunction.

If you hear the usual sound of operation from the dispenser, but the ice does not spill out when you press the lever. Check the ice compartment, if it is empty, then the problem is with the ice maker. For example: the ice maker is iced up or completely disconnected from the power supply. Consider the most popular problems, accompanied by an unusual noise when you press the lever.

Ice has accumulated around the ice maker

The principle of operation of the ice generator is quite simple: water enters the refrigerator, directly into a special compartment, where it is cooled and quickly frozen. This is how ice cubes are generated, which can be obtained immediately after pressing the lever. A handy feature for comfortably chilling water and drinks in a few minutes. You don’t need to use additional accessories.

Ice has accumulated around the ice maker

Each Samsung brand refrigerator has its own limit on the production of a certain amount of ice. Usually this amount is 120 cubes per day (depending on the model). When a lot of ice accumulates in the compartment or partial icing occurs, when you press the lever, the refrigerator will not give out anything but an unusual noise.

You can fix the problem yourself: turn off the ice maker and defrost it. Usually in refrigerators, this element can be turned off separately. Otherwise, you can turn off the entire refrigerator to defrost frozen system elements. Do not use a hair dryer and other devices for this, as you can melt the ice faster, but at the same time you can ruin the refrigerator parts (deformation, melting and other problems).

Icing of the refrigerator elements and the appearance of frost can be symptoms of various problems. Check the rubber bands of the seal, they may let air through when the doors are closed, which affects the correct operation of the system.

If defrosting doesn’t help, try the other tips in our article to try fixing the ice dispensing problem yourself.

Ice maker not receiving power

Ice maker not receiving power

Another reason for the failure of the ice maker is that it is simply turned off. Check if the ice maker is turned on, if not, then you just need to plug it in and it will start making ice again. Also, the cause of the lack of power may be a malfunction in the wiring and other elements. Only a master can fix such problems.

Even though the generator is not receiving power, it can still make noise when the lever is pressed. Often, the owners simply accidentally turn off the generator and urgently call a specialist. Just try to turn on the button, if the problem persists, then you can look for the wizard.

The ice maker does not dispense ice or make any sounds.

If you pressed the dispenser lever, and the desired ice cubes did not fall, while the refrigerator did not make any sounds at all, then the malfunction may be in the door switch, in the lever, in the auger motor. Let’s consider each problem separately, because the solution to each of them is radically different.

Faulty door switch

The performance of the ice maker and dispenser is directly dependent on the door switch. It works when the refrigerator door is open. At this point, the refrigerator turns off power to some household appliances, including the water dispenser and ice maker.

If the problem is with the door switch, it may turn off some items by mistake, believing that the refrigerator door is open, even if it is not. Thus, ice is not formed, respectively, when you press the lever, the dispenser will not give out cubes.

A direct “symptom” is the lack of sound of a working auger when the lever is pressed. You can try to fix this failure yourself, for this, use the following recommendations:

  1. Unplug the refrigerator from the mains to de-energize the equipment.
  2. The refrigerator door must be opened to remove the screws holding the top cover in place.
  3. Next, remove the clips, usually there are pointer arrows in Samsung refrigerators, so it will not be difficult to find them.
  4. Once the electrical connector has been removed, the cover can be easily removed and set aside.
  5. Remove the door switches, for this you can use the manual for the refrigerator to familiarize yourself with the diagram.
  6. After that, replace the old switches with new ones and reinstall everything in reverse order.

Faulty door switch

You can buy switches on the Internet or in specialized stores. If you are not sure that you can handle the replacement yourself, it is better to use the services of a master so as not to aggravate the problem.

Malfunction in the generator switch (lever)

The icemaker lever has a simple device. You just press it, the auger turns and transfers the ice from the bucket to the dispenser. But if there is a problem, while there is no noise from the working auger, there is a possibility that the failure is in the lever itself.

When you press the switch, it completes the electrical circuit and starts the dispenser. If the circuit is not closed, nothing happens. To try to fix the problem, you need to replace the lever, for this, use our recommendations:

  1. Disconnect the household appliance from the mains for safety reasons.
  2. Using a screwdriver, unscrew the screws that hold the dispenser panel, they are easy to find.
  3. Then remove the panel, being careful not to break it.
  4. In front of you will be wires and screws that are attached to the switch lever.
  5. Remove the screws and electrical connectors to remove the switch in the device.
  6. Install the new switch, and reinstall everything in reverse order.

After connecting the refrigerator to the mains, the ice maker should start working. If the problem has not been fixed, then the cause is not in the lever. We recommend that you contact a good master and report your manipulations and problems with the refrigerator.

Malfunction in the generator switch

Auger motor failure

From the ice generator, when the lever is pressed, the auger motor starts to work, which transfers ice from the compartment to the dispenser and dispenses cubes. The auger motor is activated by the switch. If the previous method did not solve the problem, the auger motor may have broken.

Like any other engine, the screw motor can also fail over time. A common cause is normal wear and tear. With such a problem, you will not hear any noise when you press the lever. The engine simply will not start due to its malfunction. In this case, you can replace the motor with a new one. You can do it yourself if you are sure that you will understand. Otherwise, do not skimp on the master so that a small breakdown does not lead to a more serious problem.

Important! Before you start “opening” the ice maker, unplug the refrigerator from the mains to protect yourself. Also, do not neglect the instruction manual, it will become a reliable assistant for self-repair and replacement of parts.

Replacing the screw motor consists of several stages:

  1. Remove the ice bucket to access the housing cover.
  2. Under it you will find wires and harnesses that must be carefully disconnected.
  3. The design of the ice maker in different models may vary, but you can figure it out using the instruction manual.
  4. It is important to gain access to the auger motor assembly in order to disconnect the wiring harness and pull out the motor.
  5. Next, you need to replace the engine with a new one, connect everything and put it in place, proceeding in the reverse order.

The reasons for the failure of the ice maker can be different. Try to check everything according to our recommendations and try to fix the problem on your own. If you are not sure that you can independently change parts and disassemble household appliances, you should not dig at random. This can lead to more serious damage and costly repairs. Most often, the above methods help to solve the problem in the Samsung refrigerator with the issuance of ice from the dispenser. Pay attention to the sounds and noises while pressing the switch, and for starters, just try to defrost the refrigerator, only then call the master, because the reason may be on the surface.